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March 2024 by Terry C.
Do not do business with Meirottos coin department because they will try to take advantage of a customer when you go to sell your silver. They low ball your premium coins and want to pay spot price for them. They say we have to many coins right now so we do not pay more for premium coins but if they sell you premium coins they charge a higher rate. I was going to sell some Silver eagles and the offered me $24.00 per coin and silver prices were 24.40 I believe that day. They thought I was desperate for money so they offered me a low ball price due to the fact they had more Silver Eagles than they needed. I called two other. Silver coin dealers And they said the Price to sell Silver Eagles that day was $26.00 I have bought and sold coins at Meirottos for years and now because times are hard on everyone they want to be greedy and low ball customers when they sell but they charge higher prices when you buy. It is due to greed and they on care about their profit margins not their customer.
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February 2024 by Daniela F.
We recommended family to come and look at jewelry here since we are people who love diamonds! Unfortunately, they did not have a good experience as me and my fiancé did. My fiancé and I have gone more than 5 times to buy jewelry and our sales person is always going above and beyond for us. My SIL, sales person, Susie, was very picky about bringing out only 2 gold chains to look at a time. When we've been brought out a whole case to choose from. She also was not too happy about cleaning a gold chain they already own because she wasn't sure if they were going to buy something. My engagement ring is cleaned there no issue every time we go in. Yes, we bought it there, but the sales person does not even bother to ask, they politely offer to clean my ring. She was very strict about not taking a picture of any jewelry even thought my fiancé and I, all 5 times we've gone we have, of several pieces, to ask family for opinions. She's apparently a "manager" but they felt very much discriminated.
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February 2024 by Joel S.
We were very disappointed in the quality of the jewelry repair. My wife had several rings resized and one of them came back looking like it had been crimped in a vise damaging the ring. This defect didn't appear until several months later. It looks like inferior gold was used to resize the ring. She would not have accepted it had it looked like that when she put it on in the store. When we went back, the jeweler came out and told us it was a hollow piece of gold band. Why didn't the jeweler tell us that before it was resoized? we were given excuses and told there's nothing that could be done except to remake the ring, and spend more money!!! This ring has sentimental value to her and now it's damaged! . If you're going to do business here, you better ask a lot of questions before you leave your precious jewelry.
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December 2023 by Curtis W.
I took a new MontBlanc fountain pen to Meierotto's for warranty service at Mont Blanc's direction. Was told at Meierottos by their staff to send it in myself because they wouldn't provide support since it wasn't purchased through them, even though they are the ONLY Mont Blanc boutique in the area. Wild to not provide service for a brand you carry and sell. Confused and annoyed. Two stars because they at least served snacks while we waited a half hour to be told they wouldn't help.
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October 2023 by Mackenzie Smetana
My family has been going to Meierottos for years because they’re simply the best. Jordan went above and beyond to help create multiple special timeless pieces for my mom and I. She listened to our visions and styles, and brought her expertise and creativity. Jordan, thank you for all your help and look forward to seeing you next time! - Mackenzie and Nancy
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October 2023 by Hollie Riley
Buyer and seller beware!Purchased a set for $3,800.00. What I thought was a quality and valuable set as the jeweler assured me so upon purchasing. I went to see how much it would sell for today and they offered me UNDER 1k. This set was purchased less than two years ago and hardly worn. I wasn’t expecting more than 2k but under 1k is laughable. I will give this set away to someone less fortunate before I allow this place to make any more money off of me and someone else. Their website paints a rosy picture. Do not sell your treasures to this place. They promise the moon and stars and when it comes to the other side, they don’t say their products you purchased less than two years ago are worth a fraction of what you paid. Just a heads up for those who read their lovely website description and or buying jewelry they say they back when selling it to you.
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October 2023 by James S.
Stopped in to sell spot gold. Was given a low buy price. Sold 2 hours later for twice their offer. Beware!
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September 2023 by Ellyn Hunter
The ring Emily helped my wife design for our engagement is stunning. We have been back for wedding bands, a second set of rings in yellow gold, and numerous other pieces. The service is always amazing (maybe too amazing because we always spend $$ when we go for just a simple ring cleaning), but having a jeweler we trust is priceless. Thank you for the years of sparkles, we appreciate the fantastic customer service.
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September 2023 by Sascha Lebowitz
Great experience with Meierotto Jewelers. Their team was very helpful and quick to respond to my questions. Shipping was fast and items purchased came exactly as described. I will certainly do business with them again.
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August 2023 by Andy Lomax
We live in the UK and were visiting family in Kansas City for a wedding when I decided to buy my girlfriend a gift. We were recommended to go to Meierotto jewellers. Our experience was amazing, from the moment we entered the store we were looked after very well and after viewing a few rings we purchased a 14ct Gold Eternity ring. Whilst waiting for our ride back to our hotel I couldn't resist purchasing a Tissot watch for myself. Thank you Emily and Judy for taking care of us, your customer service excelled and the ring looks amazing ?.
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August 2023 by Adell Mears
Beautiful store with excellent customer service. Kelly is simply amazing! Her expertise and product knowledge is huge. She keeps us updated on our orders and makes sure that we are satisfied with everything. We will always ask for her when we visit the store.
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July 2023 by Alyssa Mesh
I recently had the pleasure of speaking to Ashley at Meierotto Jewelers in Kansas City, and I am very happy with the way that she greeted me in the way that she took care of what I needed with my boyfriends necklace. I had my boyfriends necklace fixed a few months ago and it broke off recently, and when I brought it in, she helped me find exactly what I needed and how to make it be more secure. And I was very happy with the results, and the way that she made it look new again. Thank you so much Ashley! You are amazing (:
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July 2023 by Isaac
I had a great experience shopping here, and customer service was excellent. I was looking to buy my first watch, and had no idea what I was doing. Steven helped me find a watch I liked and I ended up going with a decent Citizen watch. The selection was incredible, and staff were very friendly.
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June 2023 by Daniel Reynolds
I live in STL but only go to Meierotto when I'm looking to buy something. They have an insane selection at their store. Love that they have vintage and estate jewelry in addition to all the new. Great selection of pre-owned watches... Recently got an awesome 1974 Datejust! The attention they give is great and they work with you on price-point and customization. I always ask for Susie N.
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June 2023 by DM Mariah
I recently had the pleasure of visiting a fine jewelry store in Kansas City, where I had the privilege of being assisted by Susie, a remarkable sales associate with an impressive 30 years of experience at the jewelry company, Meierotto.Susie's expertise and passion for jewelry were immediately evident as she guided me through their exquisite collection. Her deep knowledge of Meierotto's craftsmanship and attention to detail brought a new level of appreciation to the pieces I was considering.Firstly, the pearl ring I acquired from Meierotto Jewelers is an absolute treasure. Susie's keen eye and understanding of Meierotto's signature style ensured that I found a ring that perfectly captured the essence of elegance and sophistication. The pearl's luster and the ring's exquisite design are a testament to Susie’s expertise in guiding me towards the perfect choice. This was an estate collection piece! I love it.Susie also introduced me to the enchanting world of Mikimoto earrings. With her guidance, I discovered a pair that beautifully complemented my style and personality. The craftsmanship and attention to detail in each Mikimoto piece truly reflect the brand's commitment to excellence, and Susie’s extensive knowledge enhanced my appreciation for their artistry. Another estate collection that I love!Susie's expertise shone through when she presented me with a stunning ruby and sapphire ring. Her understanding of Meierotto's gemstone selection process allowed me to fully grasp the exceptional quality and inherent beauty of the gemstones. Both of which are my husband and son's birth stones!Throughout the entire experience, Susie’s warm and professional demeanor made me feel comfortable and valued as a customer. Her genuine passion for jewelry and dedication to providing exceptional service were evident in every interaction. She patiently answered all my questions, offering valuable insights and making the entire process enjoyable and effortless.I wholeheartedly recommend Meierotto Jewelers to anyone seeking exceptional pieces of jewelry, and I especially commend Susie for her exceptional expertise and personalized approach. Her 30 years of experience at Meierotto are a testament to her commitment to the craft, and her guidance ensured that my purchases were not just beautiful, but also meaningful.With Meierotto Jewelers and Susie’s assistance, you can expect a truly remarkable shopping experience that combines expertise, exceptional pieces, and personalized service!!I hope this review accurately reflects your experience with Suzie and Meirotto Jewelry, highlighting her expertise, the exquisite jewelry pieces, and the exceptional service provided.
