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November 2023 by Mackenzie Johnson
THe staff was very nice but the hotel needs a lot of work. Doors are coming off hinges in some rooms, no drain plugs on sink, hot and cold water seem to need adjusting. It is pet friendly, but the poo station is beat up, empty of a trash bag, and has no poo bags. Compared to other LQ locations, this is a 2 at best.
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November 2023 by Codey Burton
Avoid this place. You can tell immediately from the outside alone that the place is run down. The rooms aren't much better, but they were clean at least. Bathroom was the size of a closet with a door that wouldn't shut. Bathtub/shower was also very small. They don't offer hot breakfast, only a few grab and go items. I accidentally left a phone charger in the room. I knew exactly where I left it, because I was forced to unplug their alarm clock to plug it in since there are no readily accessible outlets like every other decent hotel. I called and the front desk said it wasn't there. I don't know why housekeeping stole such a inexpensive item, but I'm not coming back and I recommend against others staying.
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October 2023 by Annonymous A.
If I could rate this -5 I would. The owner of this location should be ashamed to even be open. It is extremely DISGUSTING. I didn't even feel comfortable letting my dogs in with us because of how disgusting this hotel is. The room has bugs, windows aren't even cleaned, the bathroom was dirty, the room smelled like musty cigarettes, the stairwell was falling apart and the whole establishment gave us the creeps. With how dirty the place is, I'm surprised the health department hasn't shut down the establishment. We checked out nearly 5 min after checking in. When we went to check out the front desk clerk called the manager and let us know the manager wanted to talk to us so he handed us the phone (extremely unprofessional). Nick (the manager) didn't seem at all bothered about our concerns and how dirty of a place he runs and asked us to text him pictures of the issues (again, UNPROFESSIONAL. We are guests and should be trusted with what we say and how we feel). This hotel should be shut down and torn apart.
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October 2023 by Katrina Bates
This place is horrible first the lady lied to us said she could check us in early since it was 1am and then turned around and made us pay an extra $140 for the day before even though it was after midnight. Then they charged us an extra $30 for a late check out when I never asked for late check out I don't understand any of it. This place doesn't even have cable TV it's nasty dirty definitely not worth $140 a nightRooms: The rooms are dirty stains on the couch it not worth it
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October 2023 by Laura Hamilton
Omgosh!!! If we could give 0 stars we would!!!We arrived on September 12th, 2023 late..around 9pm after traveling 8.5 hours. Lady at the counter tried to charge us for our licensed ESA dog, there was a dude that didn't even work there behind the counter. After checking in, (mind you, we were TIRED), . The dude that didn't even work there, walked us up to our room!!!! I thought it was weird, but my husband just had me keep on going..he tried to come in our room!!! The smell was awful upon opening the door. Smelled like hookers from days past! Mold and musty!!! Dirty damp feeling and nasty carpet. The breakfast was a joke. As my husband was taking things down to the car, the door opened without knocking and i was completely naked!!! The "cleaning man" was walking in! I think at that point, i flipped my lid!!! I nearly knocked his head off! I do think he was there to rob us! There are cameras everywhere! They knew my husband was down stairs!!!If you can, do not reserve this place thru your Wyndham rewards!! This place was awful!!!!!!
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September 2023 by Cassie DeClue
DO NOT STAY HERE! ABSOLUTELY TERRIBLE. No working lights in the parking lot, EVERYTHING is broken, and there is no breakfast except soured creamer. First room ac, TV, furniture all broken. The "clean" sheets were stained. Second room, toliet seat snapped in half, tub was scary, missing towel holder but 1 bracket was still attached to the wall. The ice machine on the second floor didn't work. If you choose to take the stairs, I'm fairly sure dead bodies have been dragged through that stairwell. Almost every door appears to have been kicked in at one time. I can not believe this hotel has the Wyndham name attached to it. I wish I could post pictures.
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September 2023 by Mandy Fannon
It's a decent place for an ok nights sleep. The fridge didn't get too cold, but we were only trying to keep water cold. The only small issue I had was the amount of air "fresheners" that were stuffed in the vent of the air conditioner.
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September 2023 by lisa laplaca
The place had a musty smell. Our room also had a must smell, the door had to be pushed shut, the molding on one wall was coming off, the light above sink did not work, there were no drain plugs in sink or tub.They need to do alot of upgrading.
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September 2023 by Janice Phegley
Put in room right next to elevator 221, walked into a stinky outdated room with huge water stain on ceiling at entry area. Bathtub was stained and had a piece of twig in it. No stopper in sink either.. Bathroom door was hard to open close and no closet or frig. In between sheets were two curly ringlets of dark hair. Front staff was nice. This hotel needs an overhaul and cleaning. Pretty nasty. No time to switch rooms as we were going to Ed Sheeran.Rooms: Filthy and stunk
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September 2023 by Monte Lorts
Upon checking in on 7/28/23, we were given a form to complete a survey/review that would be sent via e-mail. In exchange for filling out the survey, a $15 credit would be applied to my card the room was charged to. I filled out the survey but no credit has ever been issued. I have e-mailed on 3 occasions and called today to speak w/the GM and the girl hung up on me. This form they gave me was obviously a scam for good reviews. Honestly, the hotel was TERRIBLE!!!!!!. The free breakfast consisted of some packaged muffins, a bowl of fruit, and not much else except drinks. The room was pathetic.2 of the 3 table lamps in the room didn't work, the shower was disgusting and the room on the whole was filthy. Would NOT suggest this hotel to ANYONE EVER!!!!!!!!!!!!
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September 2023 by Jamie Ales
When you have a group of rooms and you can see at least three of the doors have been kicked in at least once......we should have left. Unfortunately there was nothing else available for our large party at that point. All of the rooms were moist with humidity. The smell of old and mildew was awful. The lamp shade in two of the rooms was stained like it had been soaked and dried multiple times. While I do believe the bathrooms etc were cleaned there is only so much you can clean when the place is molding and falling apart. Layers of paint can't cover it all. It was bad. Bad. Bad. Worst rooms I have seen EVER at a La Quinta. Staff was friendly. Take and go breakfast was some packaged muffins and honey buns. However they don't refill the tray. When the 20 or so they set out are gone they are gone and they put the tray away. We are really not a picky or difficult family but...let's just say we are thankful we didn't leave with rashes or bugs.
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September 2023 by Tamera Lynn
We had a terrible experience here. The rooms bad because the air conditioning didnt work. The TV was broken, and the pillows were oddly misshapen and stained yellow like they needed to be replaced. The front desk people were rude and they charged us extra/didn’t give us our deposit back so we’re now out $100 because apparently leaving our fast food trash in the room trash can was not ok and leaving the trash next to the trash can isn’t ok even though they didn’t give us room service our whole stay. We ran out of towels, and needed the trash bag replaced and all that.
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August 2023 by Jenni Burke
Stayed here overnight from Denver to Indiana. Booked a king room with sofa bed for our family of 4. Upon arrival, the room didn't have a sofa bed but the kids prefer sleeping bags anyway, so I didn't bring it up.Many hotels are kind of stuffy about our dog bc she's large, even though she's old and quiet. They were great, pointed out the best place for her to go to the bathroom and clearly communicated the pet policies.Staff was friendly and knowledgeable. Breakfast area was clean and tidy. Hotel is definitely a bit old but clean and quiet.A/C in the room worked well. Water drained a bit slow in the bathroom but it was also clean and functional. Lots of low reviews but honestly, this isn't supposed to be a luxury hotel chain. La Quinta is supposed to be affordable and it was sufficient for our need.Safety: Felt safe, grounds kept, close to I-70
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August 2023 by C Franks
This was the absolute worse hotel I've ever stayed in. 1. Our door basically had to be kicked open and slammed closed because it was off track; this was EVERY TIME. 2. Free breakfast consisted of store bought honey buns, and coffee. 3. TV didn't work at all. They sent maintenance to fix it, he/ she took the remote. When we asked about it, they said they were out of remotes. 4. Everything felt sticky, even the floors. 5. There's a smell to the water. No one ever had any answers to any questions.The location was the only thing that was good because there's a few places around to grab a quick bite.If you can avoid PLEASE DO NOT BOOK.Rooms: Hard floors but Def not cleaned. The "blanket" was a piece of material between two sheets. The shades were pulled up and could not be pulled back down.Food & drinks: Almost non existent. Free breakfast? Where?
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July 2023 by Google user
This was the absolute worse hotel I've ever stayed in. 1. Our door basically had to be kicked open and slammed closed because it was off track; this was EVERY TIME. 2. Free breakfast consisted of store bought honey buns, and coffee. 3. TV didn't work at all. They sent maintenance to fix it, he/ she took the remote. When we asked about it, they said they were out of remotes. 4. Everything felt sticky, even the floors. 5. There's a smell to the water. No one ever had any answers to any questions. The location was the only thing that was good because there's a few places around to grab a quick bite. If you can avoid PLEASE DO NOT BOOK.
