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“Grey is an awesome representative! He is great with all customers! Grey is very Professional & Patient. Thanks Verizon for having Grey as a employee. Grey rocks! He's a keeper!!”
“Matt was so accommodating and nice!!! He is great at what he does and I was unfortunately surprised at how above and beyond he went with my experience. Awesome customer service is hard to come by these days. Thanks Matt!”
Open 24 hours
1325 Tracy Ave, Kansas City
Internet Service Providers
“ADA accessible facility. Customer bathroom is well maintained, clean, and pleasant smelling. Facility is professionally managed, and services are expertly administered. Staff are incredibly polite, very knowledgable, and eager to help. Redundancies in power, connectivity backbone, and environmentals leave nothing to chance. Staff responds quickly to service tickets and always beat time estimates. 24x7 access.”
“Need to goHaving serious technical difficulties with hackers and something like a thing that says "radio off" in my phone sometimesTerrifiedYou would be tooBlessedLet's all be kind to each otherThank you”
“Charles went above and behind today! Good expertise and honesty we're both greatly appreciated and I highly recommend him for any T-Mobile and/or phone questions you have. Thank you! =)”
“We had a very good experience at this location. There was a wait because it was very busy but someone (Jesse)greeted us right away to see what was needed. As soon as an employee was available we were helped. Everything went smoothly and Becca was very professional and so fun to work with. Jesse helped with our screen protectors and they are perfect! THANK YOU for making what could have been a stressful experience, a joyful one.”
“Jamall was the best sales clerk ever! Very kind, patient, and didn’t push anything on me. Also, made me aware of some really great deals and saw us through the transition process. He set us up on a family plan with iPhone 13s on Verizon. I was extremely satisfied with his customer service!! Super thankful for him and the Barry Road team!”
“I was @ t-mobile today had volume problems with phone got a young guy I also brought my last phone that had treasured pictures of deceased friends on it & the guy physically cracked my old phone luckily a lady tried to help me. I'm so unhappy he broke my old phone on purpose (what a pain he was cursing he got upset with current phone & hitting buttons hard may of hurt it. Not sure yet but he abused my current phone. I was scared of him. The lady that helped me said the employees saw him break my phone & they were worried. I will see what mgr does I should get a brand new phone for what I been through. I still hope we can get pictures back (not sure) Cheryl @ T-Mobile called me & took very good care of me. Very professional I am very happy to stay with T-Mobile. Thank you Soo much Cheryl God bless you”
“While flying to Missouri from California my Samsung S10+ decided to bloat up. Once I was able to see that the battery was growing I shut it off.
After we landed we immediately looked up T mobile locations and went straight there. Lebron took charge, investigated our account and ordered us a replacement. 2 days later I was back in business. This guy went above and beyond.
We highly recommend T Mobile and Lebron.”
“Hello, I walked into this store location to update myself on Verizon’s plans and services. Was Greeted by Markell and was informed on all products and services that Verizon offered. I was surprised by a lot of updates that Verizon offered and the prices in which they offered it. I will say Markell was knowledgeable and well informed about the service and products that his company offered. This young man is a asset and won back a customer that left in the past. I will say that if you are visiting this location ask for Markell.”
“THANK YOU NICK!!! Not only was this the best sales experience I’ve had with a phone company (which is a low bar), this was the best sales experience I’ve ever had. Period. Nick was to-the-point, honest, warm, and we walked away having saved thousands of dollars switching from Verizon.”
“I went in this store to return a headset I bought elsewhere. The store was full of customers but I was greeted instantly. The young man that greeted me took my name and offered me a seat while I waited. A young lady named gabby popped up out of nowhere and said she could help me. She processed the return after some system issues and thanked me for stopping into the store. So, great service all around and you all deserve a raise! Thanks again!”
“Today I visited Boost for service. I felt my phone was not working like it should. A young man, Seth waited on me and within minutes he began to answer my questions and explained to me what needed to be done. Seth was so professional and kind to show me how to correct my mistake. I was not following through correctly to up grade my apps.It is nice to have professional young people work at a business with a smile and knowledge; providing good service. Thank You and thank you Seth.”
“Well, in all honesty, there was a younger girl there earlier today who seem to know what she was doing and didn't seem like she was going to have a problem setting me up, but there was a guy there who had this very in-depth problem that didn't have easy solutions or anything so I had to leave and come back later. When I did so, I did get the phone that I was supposed to get, and they did change the number, but they completely forgot to clone the phone and move my accounts and information and email and everything else over to the new phone. So I'll have to go back tomorrow or the next day and try and find the girl who seems to know what she's doing and see if she can do that for me.”
“Michelle helped me out by going above and beyond with her customer service. She cleaned my charging port and got my phone back working. She also assisted in getting a replacement phone ordered for me. Really good experience!”
“Thank to Elizabet she was very kind and professional. She helped me with a problem I was having with my phone. Highly recommend this store⭐️⭐️⭐️⭐️⭐️”
“KCFiber is an excellent ISP and a shining example of what municipal internet service should look like.I work from home, and in 4 years of service with them there has been exactly one unplanned outage. This outage was due to a thunderstorm causing an electrical outage across parts of NKC; a service failing of the electrical company if anything. Service was restored quickly as soon as Evergy was able to restore electrical service to the affected areas.KCFiber offers FREE Gigabit internet after a one-time setup fee. This has saved us thousands of dollars over Google Fiber or any other provider. Additionally, they do not force you to use their own equipment like some of the other providers. For anyone experiencing issues with their WiFi please understand that these issues are most likely related to the local equipment inside of your home and NOT the ISP. I would strongly suggest using your own equipment and making sure that the equipment you use is appropriate for your home. As an analogy, you wouldn't blame the electric company when your electrical devices trip your circuit breaker-- likewise you shouldn't blame the ISP for issues with your Wireless Router.The speeds are incredible-- KCFiber provides Gigabit speeds for BOTH upload and download while most ISPs only provide Gigabit for download only while throttling upload speeds to a fraction of that. True 1Gb upload and download is rare and makes a ton of difference in usability. I have had my house wired for ethernet and have no fewer than 16 hard-wired devices and 30-40 wireless clients connected simultaneously and have never even come close to maxing out the gigabit throughput, even while streaming 4k video on several devices and hosting multiple websites.For the technically inclined, while KCFiber does not offer residential static IP addresses as a service, I have had the same external IP address for 4 years, so it may as well be static. KCFiber does not block port forwarding like many other ISPs making it easy to host your own websites and services, or forward ports for online gaming.The few times I needed to call KCFiber, the on-call technicians were knowledgeable and professional, even at 8pm at night.All in all, this ISP has been the best I have ever used. North Kansas City should be proud to offer such a great service for the residents here and to do so at no cost to homeowners. Please support this local ISP to make sure that the city does not allow Google/Comcast/ATT to takeover. For privacy, speed, cost and reliability, we would all be much worse off with them as opposed to KCFiber.”
“The staff here are excellent! Plus, they are fluent in Spanish ?? Great customer service, best TMobile location in town! The store is always clean, and if there is a wait, they are proficient. Thank you for your dedication and service, we appreciate you??”
“We have been using Batts Communications for our structured cabling for 25 years and have always been very professional and do very clean work. They are very timely and get the job done right.Batts is a great partner to have in this business.”
“Went into this store about a week ago. My phone wasn't working at all. Couldn't make or receive calls, couldn't text or receive texts. I was frustrated to say the least. Sam helped me out. He was very knowledgeable, polite, personable and attentive. I can't remember the last time that I received good service like that. Awesome experience.”
“First time at this store and Unique was amazing help my daughter with her new phone and she was a delight fast easy and efficient way to get a new phone nothing like the other stores, highly recommended”
“We loved the teachers!! We sent our infant daughter here for 8 months before we moved out of state. We had a wonderful experience and so happy we found Spectrum. They do so many fun activities with the kids throughout the year and the teachers LOVE the kids. We searched around the Northland for childcare and I am so happy we chose to send our daughter to Spectrum.”
“Mr. Ser Oliver was the best Spectrum representative I have ever worked with. He was extremely helpful, kind, and patient. My Grammy now has a new and working phone thanks to him!”
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“Converged Communication got the job done faster than I expected and with high quality work. They were flexible and worked with our specific needs. They often knew what I wanted before I even said it. Highly recommended team and we will be working with them for any cabling needs in the future.”