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September 2023 by Omar Espino
Lamar is a douche bag did not want to help me
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July 2023 by Soapz Yt
Not helpful to individuals trying to build their credit. Recommend banking elsewhere
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May 2023 by James
This bank is trash
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March 2020 by Jacob
Love this bank but why can I not speak to a human on the phone?! Only an automated message and told to go online. VERY annoying. It’s called “Community”.
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August 2019 by Jon Trainer
Staff was friendly enough. My problem with community america is that they charger for cashing checks if you donot have an account. I have considered banking here but i have found that banks that charge for that typically have more hidden fees. Also there are no regualations that require 2 forms of identification. Its redundant to do so. I also do not like that the drive through windows go to someone behind a screen and atm. This requires you to go inside to cash said check.
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April 2019 by Jazzy Tea
Called to get an overdraft fee removed from a charge that was fraudulent and incorrect. The teller mentioned that this is a courtesy and that the next time I will have to ask for the merchant to refund me my overdraft fee (which would NEVER happen)! Then mentioned that I’ve had $168.00 in fees reversed. First, if they were reversed they were justifiably so. Second, compared to all the fees they have gotten that $168.00 is chump change! What about common courtesy and understanding that mistakes happen with accounts. Poor customer service overall and after what I experienced today I will not be using this account from this day forward! They’ve already robbed me blind with the fees I have paid! Screw them!
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October 2018 by Kathleen Williams
I have been a member since the late 80s. I've financed my house and two cars through Community America because they gave me the best rates. I like the fact they don't charge you all kinds fee and share profit's at the end of the year.
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May 2018 by Jasmine Todd
Called to get an overdraft fee removed from a charge that was fraudulent and incorrect. The teller mentioned that this is a courtesy and that the next time I will have to ask for the merchant to refund me my overdraft fee (which would NEVER happen)! Then mentioned that I've had $168.00 in fees reversed. First, if they were reversed they were justifiably so. Second, compared to all the fees they have gotten that $168.00 is chump change! What about common courtesy and understanding that mistakes happen with accounts. Poor customer service overall and after what I experienced today I will not be using this account from this day forward! They've already robbed me blind with the fees I have paid! Screw them!
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September 2017 by Jeff Henry
No idea why anyone would give this CACU location 1 star. I really like CACU and I find that their employees at all branches are always happy - friendly and ready to help me find a way to get done what I need to get done - while other banks work hard to say no. CACU is awesome and the people at this branch are particularly friendly and accommodating.
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July 2015 by B C
Can rarely access account. Always under maintenance. New website is useless.
