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October 2024 by ROGER Dille
They are always ready to help me with any issue! Thanks!
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October 2024 by Patrick Terry
Great customer service and fantastic products and prices.
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October 2024 by Shyanne East
had great customer service,answered all my questions was amazing help, patient and in all just great no complaints-john
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October 2024 by Bladimir Blandon
This company it’s a Joke bought an Audio system from them , package came damaged , sent package back and they claimed that products were missing ,they refused to refund me the full amount , and I Had to call my bank to get my money back, DONT DO BUSINESS WITH THEM!
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October 2024 by Josh
Website says if you order before 2:00 the item will ship same day. I place my order at 7:00 a.m. on a Friday never received a confirmation email with shipping so I reached out to company on Monday morning they informed me they've been having issues with warehouse filling orders then I get a specific reason for delay in shipping but was told item would ship following day. When I received the item the box was completely open and amp and wiring kit we're missing out of box and speaker box seem to be pretty beat up. Was informed there will be a 3-day waiting period while they do an investigation. I requested a return slip for speaker box and just switch out to a new set up because I'm assuming with shipping and box being completely open there would be issues with the box and speakers and just don't want to take a chance. They responded asking for detailed pictures of broken box which I cannot see but do not want to take a chance on having a damaged system that I happen to even installed in my vehicle yet. Have not reached a resolution yet, I will update review when I finally receive the items I paid for! I wish I would have looked at more reviews for website before purchasing because they do not have a good track record.
*****UPDATE********* UPS and Hi-Fi sound did an investigation to see where the amp went missing. Someone from Hi-Fi sound stole the amp out of the box before shipping! And during the entire four week investigation hi-fi sound was blaming the missing amp on me representative even said"how do we know you didn't take it out of the box"!!! They are borderline a scam I do not recommend using the Hi-Fi sound for any purchases!!!
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September 2024 by Rick Daston
Company is a joke. They took down my earlier review and photos.
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September 2024 by chris heid
I was having a problem with the ordering process and Aubrey and the salesman helped me out so much I ordered exactly what I needed with them they are the best
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August 2024 by Randall Rickman
Zac helped me out with my order and got me all taken care of. Great experience with customer service. Thanks Zac.
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August 2024 by Suzy Allen
So far so good. Thank you Mike. Will have more to say when item arrives.
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August 2024 by Kenny G Outdoors
Amazing experience with Zac
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July 2024 by Joseph Havinga
Bought a pair of HA-R68 Audio speakers for my 95 mustang gt fit great sound great ?
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July 2024 by Jon Gardner
I purchased the replacement speaker package for my 2005 Jeep wrangler. The wiring harnesses that came with the speakers didn't fit the clips that I had in the jeep. Their customer service rep took the time to make sure that we found the correct harnesses to fit my jeep. He then placed an order for me and sent them to me for free! Extremely helpful & great company to buy from!
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July 2024 by Lloyd Franks
Zac went above and beyond job. I didn't think they was going to have what I needed for my pickup stereo speakers. Zac kept searching and called me back with a sku number so I could order. Thank you Zac for being persistent. Great job
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June 2024 by Michael Williams
Jesse was great! Thanks for your help.
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June 2024 by Michael igou
Had a problem with a amp. Customer service took care of it. Quick response and spoke good English! Thank you guys!!