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April 2023 by Violet Henson
DAMAGED MY VEHICLE!Claim to be 24 hour but at 4am couldn't let me pay the $140 cash to get my vehicle out of 'impound' when I came back "when they opened" I found DAMAGE to the vehicle!An empty lot and they park directly next to the only other car. Damage to my mirror and the other vehicles mirror.When I told Bud the manager about it he was adamant that I was wrong and made me back the car up to prove it. After arguing for minutes I did,, in which the mirrors AGAIN hit each other and he was proved wrong.I was not offered an apology
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October 2022 by Wendy Miller
Great service and very professional. Will definitely be doing business with them again.
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August 2022 by Sarah D.
They left my elderly father stuck on the side of the road in 95 degree weather on his birthday. Took his payment then called him back 2 hours later canceling the tow. Claimed they don't tow people on weekends... he was less than 2 miles away on I70Service: Car towing
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August 2022 by Sarah D
They left my elderly father stuck on the side of the road in 95 degree weather on his birthday. Took his payment then called him back 2 hours later canceling the tow. Claimed they don't tow people on weekends... he was less than 2 miles away on I70Service: Car towing
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August 2021 by Matthew Jenne
Awesome experience on rental, super easy to rent from Bud! Nice new equipment! No hassle.
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May 2021 by Christine Lesicko
Got a flat on I-70 in the snow and called AAA. I was very flustered after dealing with the automation of AAA, but after finally getting a service call in, I got a call from Bud’s saying they were on the way. I didn’t get the name of the man who helped me, but he was incredibly calm, nice, and helpful. He put on my spare and told me it was too flat to go far. He explained where to get air at a nearby gas station, but then instead he followed me to the gas station, aired up my spare, and paid for the air!! He went above and beyond, and I am so grateful.Service: Tyre change
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October 2020 by Coke H.
Anson is the tow operator. He is patient and resourceful. He is persistent in solving what at first looked like unsolvable problems. He is skilled at his work. Thanks for have such qualified people available to help out in situations which are stressful for the customer.Services: Car towing
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October 2020 by Inga M.
Phenomenally fast, courteous service! Marty arrived promptly and was receptive to my questions about the issue with my vehicle. He was described the process in a polite manner and was able to transport vehicle to service shop safely and promptly. He had some challenges as my car was parked in a wooded area. Thanks, Marty! You rock!!
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June 2020 by Cheryl L
Excellent service. Kept me informed and got there quickly. Very nice driver and I would highly recommend.
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June 2020 by Donnie Wendt
Marty was very helpful and great to work with. He got my car started and ensured everything was okay.
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May 2020 by Alison F.
We have had quite the unfortunate week with car problems and we are a bit out of town at a lake property. The first issue was with a battery and we could not get the car jumped. Bud's sent out a tow truck within the hour and the driver was so friendly, I didn't catch his name. He jumped the car and explained what needed to be done in order to keep the car from dying again. He was so friendly and obviously enjoyed his job. Today another car had an engine problem and we knew it needed to be towed. However, we wanted it to go to our usual mechanic which is about 45 miles away! Bud's sent out another truck, again within about an hour, and once again the tech was so kind. He quickly loaded up the vehicle, confirmed the address, and was on his way to our mechanic! I am so grateful to know that this trustworthy business is near our property in case anything happens again! *edited to add our tech's name, it was Marty!*
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February 2020 by Beth O.
I had to have my car towed from Hermann, MO to Colombia, MO. AAA sent me Marty from Bud's, and the entire experience couldn't have been better! It was a late Saturday afternoon, and he was there in less than an hour! Many tow places don't work 24/7, but Bud's does! Marty was so nice and the 45 minute drive flew by. He made an unfortunate situation pleasant and quick; would definitely recommend them!
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November 2019 by Sue Moerschell
Great place. Nice people
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November 2019 by Marsha Cape L.
A great experience in an unfortunate situation. Our tire blew out late at night while driving on highway 19. Our spare was gone as well. We called and within 30 minutes they were there. They towed us 80 miles. They were professional and respectful while doing their job. We had an enjoyable and friendly ride to our home. We recommend them highly.
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August 2019 by Walter Ritchey
Everyone has those days where everything goes wrong. I was having one of those days, but Marty Burke saved the day. Couldn't have asked for better service. Very professional and friendly, good conversation. Turned an unfornate situation into a manageable one. Would highly recommend.
