“We were looking to change cellular carriers when we visited this store. They do not have a free trial period with an esim that T mobile has, but they do have an awesome district manager and sales clerk(Dallas). They took the time to drive down our road and let us know the coverage was minimal at best, furthermore Dallas called me and let me know. They did NOT have to do this. This was exceptional customer service and I would highly recommend even though it did not work out for us.”
“If customer service were an Olympic sport, the Cricket team in Nevada would be taking home gold medals and doing victory laps around the courthouse. I walked in expecting the usual “press 1 for disappointment” vibe, but instead got greeted like I’d just won a lifetime supply of sweet tea.
Denise, (aka the MVP of mobile plans) didn’t just help me upgrade my phone—she practically read my mind. I said, “I want something fast, cheap, and not cursed,” and she delivered like a tech fairy godmother. No smoke, no mirrors, just real help from real humans who don’t treat you like a walking wallet.
The store’s cleaner than my grandma’s living room before company comes over, and the deals? Let’s just say I left with a better plan and enough leftover cash to hit the town on.
If you’re tired of your phone company catfishing you like a bad Tinder date, go see the folks at Cricket in Nevada. They’ll treat you right, make you laugh, and maybe even fix your phone while you’re still telling them your life story.
Thank you cricket!”
“Randy worked tirelessly over the course of five days to get everything to work out. He spent several hours on the phone with various support people trying to get account information coordinated. He demonstrated extraordinary patience through the whole process.”