-
December 2023 by Jeremy Whaley
I would never recommend anybody ever getting anything from this place I have begged them for 6 months to fix my refrigerator and they refused to
-
August 2023 by haley killian
GM even said they HAD no right since rent is always paid. They lost a loyal costumer cause my mom had credits with the store. They knew my grandma just got out of the hospital and still banged on the door like greedy little snakes sending her into another panic attack. Sent my anxiety spiraling, but hey guess they didn't like the dog in her room ?♀️ guess shouldn't try to barge in and stalk around the house huh. Y'all need to do better with communication. Plus, we were lied to about having more time and such like that. Terrible. Tried coming in the house twice which he would have been ate up by a VERY protective dog. Like last time they tried coming in the front door unannounced. Also threatened with cops even though agreements were made on stuff. Payment wise. Petty low ppl.
-
May 2023 by Levi Hayes
Great experience, Wenonna was great ,she’s always there to help and lend a hand ,she’s very good and fast at what she does and puts everyone with something that’s reasonable and affordable ,Go into Arona home essentials and ask for Wenonna she will help you.
-
May 2023 by Charlene George
Arona has great service and quality products to rent to own. Their the best I've come across in rent to own businesses
-
April 2023 by Bonnie Abrams
I had a sectional delivered today after ordering just yesterday, couldn’t have asked for a better experience! The delivery got here within the time window they gave, and got it all set up exactly where I wanted it. They were super polite and did a great job, plus the couch is perfect and exactly what we were looking for, thanks Arona!
-
December 2022 by Stacy Hall
Been with Arona for a long time they go above and beyond won’t shop anywhere else when my husband was having health issues they understood when looking for a ps4 they found one everyone that works at Arona in neosho mo you rock
-
June 2022 by April Bevis
Was renting a washer and had to have them come pick it up do to me having to move unexpectedly, I asked them to pick it up as late as possible in the afternoon due to me getting off work at 3pm they were scheduled to pick up at 4pm, they showed up almost 6 hours early to pick it up, didn't give me a call or anything to let me know they were coming out at this time to pick it up instead, my boyfriend was in middle of washing a load of clothes before they came and got it, im very disappointed in the customer service and communication skills, I won't be renting from them again
-
March 2022 by Julie L Miner
They lie to you and I had to send my washer and dryer back in September. They have charged my bank account $12.95 a month since then I have talked to the store and corporate about the matter and it still has not stopped. The worst place ever
-
February 2022 by Randie Weldon
Delivered a broken washer to my home. Then expected us to pay for broken merchandise. Sent someone to fix it, brought wrong part. Told them to get it out of my house, said no one could come get it because of covid. Said they would call to set up a day and time and showed up without calling.
-
January 2022 by Steven Wells
Worst place ever they take money out of your bank a day before your payment is due. One of the guys there just cussed my wife out. There customer service is the ridiculous thing I have ever experienced. Oh and they like to make threats against you also. Well come on over buddy you know who you are!!!!!!!!!!!!
-
November 2021 by Ericka Akins
Absolutely hands down the worst ever! Doesn’t care at all about you or anyone! Customer service is beyond rude and sends threats. Jason will bluntly disrespect you and we been making payments for 2 years and every month his attitude has only increased towards us. I would never recommend this company to anyone. Instead go if in the area go to Payless and talk to josh Hess
-
November 2021 by Joshua Odom
This is absolutely the worst place ever!!! I’ve been dealing with them for almost two years and it is the worst costumer service ever!! Jason is absolutely horrible!! Go to Payless they actually care about there costumers josh Hess down there in monett at Payless is awesome
-
October 2021 by jacob kalista
Great friendly people willing to help
-
September 2021 by Tracy Isler
when I was stuck without a laptop, Because I’m going to school and I need one ASAP my son told me to call Arona’s . I did and before the day was over, because I didn’t have a car they bought me the laptop, so I wouldn’t get too behind in class. The service is amazing, Christine is awesome, I had gone into look at some stuff. I wasn’t happy with what I had and I fell in love with this living room set & Bed-frame & mattress. She helped me with decorating ideas. I found that so refreshing. Thank you so much for helping me make my apartment feel a home you like to be in.
-
September 2021 by Kimberly Sampson
I have the best experience with Arona even back when they were Aaron’s. Christine and Bill and the staff go above and beyond to help you. They are the best company out there by far! Couldn’t be more happy
