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May 2024 by Logan Hauswirth
Can’t go any lower, the post master is nice but her supervisor Ryan has NO customer service skills at all. He seems to have a complex that a person should not have in a customer service field such as this. It’s sad because everyone else is pretty nice except for him.
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April 2024 by John Hullett
Very friendly people
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December 2023 by Linda Reis
About average. The clerk was efficient. The wait time minimal.
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September 2023 by Scott W
The woman up front, right now. Dark hair and glasses, is rude and not friendly at all. People like her in the postal service is why more and more people seek alternative methods.
Edit: Had another bad encounter with her yesterday. She needs to be fired. People should not have to tolerate her. Especially at the post office.
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September 2023 by earl cope
An awesome place to know your stuff off
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January 2023 by Perry Baden
They can't deliver your mail early this 6:30 pm or later is not cool had something mail to me from Jefferson city on the 15 and I still have not got it .there no reason for the mail to run this late mount vernon is not a big town all mail should be done by 4 or 5
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December 2022 by Jeri Scott
Our substitue postman today 12/5/22 on Walnut st. In Mt.Vernon, Mo. Is the nicest person. Reminds me of a time when Postmen where polite something we hav'nt experienced in a few years, in this area.
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October 2022 by Terra Williams
For the last few months I have been getting my mail returned to sender with no known new address. This affects my daily life. Utility bills, letters from the doctor, letters from the state of Missouri. I submitted a complaint online and was told it was taken care of. I have been waiting two weeks for "out for delivery" credit card as well as important business documents. I personally have gotten no mail with my name on it now for 3 weeks, that's no ads, no wonderful credit card offers. NOTHING. I have lived here two years and now I have to "verify" my current address with my credit card company since the statement was returned to them. They are refusing the current address I live at. What a mess! This Mt Vernon Post office needs some guidance.
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September 2022 by A R
Lady at the window, of oriental heritage, was extremely rude. Wow!
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May 2022 by Sheila Estes
I would appreciate the carrier not using my yard to turn around in, she pulls into our drive but she apparently cant back up so she turns her vehicle around in my yard rutting it up. I have called and spoke to the postmaster
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May 2022 by Mr. Tangent
They got rid of an antique table near front door and replaced it with temporary storage boxes for packages. I have a PO Box and work nights, so more often than not I have a yellow slip waiting in my PO Box telling me I have a package waiting.Why they don’t actually use the storage boxes for packages is beyond me. The storage boxes are almost always empty so I know it’s not space. They’re just too lazy to put the packages in them. Making me have to wait a day or two, and go in when I should be sleeping after work. Frustrating.
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April 2022 by First Christian Church
03/24/2022 ... I have been to the post office twice this week to get 2 rolls of stamps and have yet to get them. Understood the Postmaster was not there and the employees could get to them. Very poor service from the postmaster to put the postal employees in that situation. I work for a business and the stamps are needed!
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February 2022 by Blake Swindall
Well Organized Post Office. Mt vernon usps is an Older Historic type building which is fun. I always have great service at the window with one of the Clerks. I love my weekly visits into the Post office with her.
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December 2021 by Wreckless Garage
Noticed another reviewer is having the exact same issue as I am. Had a package coming in, on December 7 at 3:25 in the afternoon I got a notification that my package had been delivered at the front door/porch but it wasn’t there. Called them politely and they said it got misdelivered and they were going to pick it up after we got off the phone and have it delivered the next day. Never showed up. Called back Monday only for them to tel me the same exact thing. “The individual that received it was going to bring it by but never did so we’ll go get it and get it delivered.” Still hasn’t shown up. Will be calling tomorrow to get the guys address and/or phone number to get it myself if they don’t already have the package. Haven’t had any issues with this location before but this one encounter is really starting to get on my nerves.
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December 2021 by Kenzie Whittaker
Had a package that was out for delivery yesterday 12/3 and I got a delivery notification that it was delivered on my front porch/door. Went outside and nothing. I checked the mailbox all around the house. Absolutely frustrating considering it’s the holiday season. I hope it gets delivered to the CORRECT address. It’s doesn’t take much to look at the address on the house or mailbox to make sure it’s going to the right place.
