Quality Inn & Suites receives mixed reviews from guests. Several visitors found it to be a great, clean, and comfortable place to stay with nice, helpful staff. They reported that rooms were big, beds were comfortable, and the whole hotel smelled clean. The indoor pool is a noted amenity. Other reviews, however, report significant issues. Some guests found the hotel not well maintained or clean, mentioning unpleasant smells, stains, and maintenance problems like a drop ceiling hanging down and a broken pool. Other cons included a loud shower and a non-working fridge. While the staff is frequently described as nice and pleasant, experiences with pricing and communication at check-in have sometimes been unsatisfactory. The hotel is pet-friendly.
Ac went out of my semi so I booked a room over here and I’m more than satisfied! The front desk lady is probably one of the most pleasant people I’ve ever encountered! Thank you!
June 2025
Rooms need a little updating. Needs an elevator. Not bad for an along the road quick stop.
May 2025
DO NOT STAY AT Mount Vernon, MO without askeing first if the pool works if you have kids. She did not say a word until I PAID. The desk receptionist said the pool was broken. I was at stuck because I I had already paid. Not ok. Very unprofessional. Will not be staying here again.
