February 2023 by Alexandra Tuepker
DO NOT get service done here. I am $15,000 in the hole ($5K over the total we were told, no idea where the 5K came from and neither do they) and my truck has broke down twice in less than a week. I had them replace front end parts, hubs, breaks, exhaust man and turbo. One day and 97 miles later I am broke down. They blamed the lift pump. Replaced that. Pick it up two days later, make it 20 miles down the road and I'm broke down again. My wife and I both lost our jobs (we were headed to work out of state), living in different relatives houses, out of a vehicle and they will not contact me.I set up a meeting with Kerry Brown the general manager and never got a response. I haven't had a vehicle in over a month and they do not care and express that willingly. This is a despicable group of individuals who should truly be looked into. Troy already had issues with a shady dealership, we don't need another. I would never consider this company worth while. Save your hard earned money and talk to professionals.Worth mentioning too, my cousin bought a jeep from their dealership which has broken down 6 times since purchased. Each time the service shop “fixed” the problem. My cousin ended up fixing it himself due to their incompetence.Additionally, my brother purchased a truck from mountain top ($30K spent) that truck has had a continuous oil leak since purchased. It was taken to the service center for repair, the problem continues on after it was “fixed”.We have learned a lesson the hard way - we hope nobody else has to go through what we have with this company.Photos of the crank case vent NOT replaced and left with a rats nest and also my truck being towed 2 days after pick up.
