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September 2023 by Aussie Lover
They had to switch my account number due to my checks being stolen and opt me in to pay $31.00 for OD fees, same thing happen to me as the guy above said and they won’t refund all the fees! Done here, they could of at least have me a Curtesy call to let me know something was not right with my account instead of charging me over and over for a entire month while I was away at the hospital! Thanks a lot and going to move to a local bank near me without atm fees too! They would at least call me if they seen this kind of activity and not charge me $800 plus in their fees. Warning don’t go there all 3 of my accounts are getting moved! To top this off I had my license ready to verify who I was because the after hours number always ask for it to verify who I am and they DID NOT even do that , now I am questioning what made my account go over I told them over and over something is wrong!! In the past my old bank that closed they would have gotten down to where it started and what caused it. This is NOT normal . We live on SSDI can’t afford this kind of service and I won’t take that chance again. Of course Elda the nice lady who opened our account was not available to.
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June 2023 by Joshua Frye
Took 250.00$ from me after I signed up for no overdraft fees. I live paycheck to paycheck and it's messedup !
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January 2023 by Ashley T
Not impressed with the customer service from one certain teller. She is always rude. The blonde teller by the drive thru is pleasant will only be going to her.
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April 2022 by Lindsey B
$200 just to open a checking and savings account. That is way to much. To top it off got passed around 4 time to 4 different people just to get one answer. Didn't even walk through the door this was on a phone call. 0/10.
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April 2022 by Michelle Lambert
Friendly staff
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November 2021 by PxT RxBBxSH
Nice people.
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September 2021 by Samantha Copitelli
Even though I don't actually do business at this bank the staff is always so nice. I mostly use drive thru and the set up is different but the blonde girl was still super friendly through the screen. If I ever need a account I would come to this bank first.
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August 2021 by Primo Paragas
This organization is not a great choice for mortgages, especially the VA variety. For 9 days I was told that they could match the interest rate on the conditional approval I got from my bank. The day before the rate expired from my bank, they finally decided to call someone to verify and told me that they could NOT match the rate. I had asked my loan officer MULTIPLE times across MULTIPLE days and was told they they could match it. They even uploaded the signed contract to their computer on the house showing the “initial interest not to exceed 3.0%” the day I made the offer. However, 9 days later I am told that they NEVER could have matched that rate. I only granted consent for them to pull my credit based on the understanding that they could and would match my preapproval. The vast misinformation, deception, disorganization, and waste of my time has left an unpleasant taste in my mouth. The only solution I was offered was to not use a VA loan, put a down payment, pay PMI, and then they could MAYBE get close to the rate I was promised on a Conventional mortgage.
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December 2020 by Josh Gargus
Not really impressed with this particular location because early in 2020, I went in to get a check because I don’t use checks anymore but I wanted one for a possible down payment trying to buy a car. This location said they don’t know who I am because I use one of the Columbia locations for everything. Needless to say, I got the check but they were questioning who I was and why I was there. It’s not how I want to be treated. I’ve used other banks and never dad such an experience before.
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July 2017 by Michelle Elsey
The personal attention and sense of family make this a 5 star financial establishment. Being a small business owner FSCB, has been a rock for our new venture. Their entire staff is incredible!
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April 2017 by Tulsa Water
I have seen many banks but FSCB in Mexico MO rocks. Shane, Sarah, Josh, Elda & Laurie are all like awesome. Always helpful. I wish google had 10 stars. Please check FSCB for your banking needs.
