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“Top notch service from John. He got me set up with an account, showed me the pro app, checked me out quickly, and had me watching paint dry faster than ever. Will only shop here from now on.”
“This Sherwin Williams has been a favorite of mine for years. This location always has multiple staff members who can assist with recommendations, color matching, mixing paint, and more. This store is for both Paint Professionals and the Public. This location offers curbside pickup and is open seven days a week. The paint is a beautiful consistency that covers very well. The ceiling white is crisp and clean and makes a statement once applied. There is a difference with Sherwin William paint and the big box stores, and it is worth every penny. They have collaborations with HGTV and Pottery Barn. Sherwin Williams is now offering a Paint Perks program. There are also always coupons and specials announced on their website.”
“Went in just before close and I needed to gallon of paint mixed so I expected to be rushed or an attitude but not the case. The man working was very polite and helpful.”
“The best customer service ever. I walked in to buy paint for my BMW, had a do it yourself project, and wasn't sure on what needs to be done. Allen walked me through the whole process, printed me all the specs, and helped explain how to do it correctly.”
“Amazing paint store. Weather your a professional or a DIYer, you walk out with the right paint and tools. I’ve dealt with Rick the store manager and he walks me through every process and is a joy to work with (even when I call him to walk me through a process.) Best prices around!”
“This place is great. They listened to our specific painting project and gave great advice. The service is prompt and personable. The products selection was fantastic. My husband was dreading going to Lowes to talk to inexperienced folk but he came home thrilled talking to a family business with 50+ years of experience.”
“This was our first time shopping a Sherwin Williams. We are hooked! The associate was so helpful! Gave us the exact colors we wanted! We will never buy paint anywhere else!”
“Brian is so knowledgeable and helpful! He’s always willing to share his expertise and gets to know his customers personally. Truly the way doing business should be!”
“My husband and I have been doing paint changes in our house over the past two years. Thus far, we’ve worked with Brett and more recently, Dillion. Both were helpful when I had questions regarding paint colors and second guessing myself. This last visit, Dillion helped me determine a grey to use along a trim in room we painted red. Had it not been for his advice, I would have disliked the color I originally chose. We will continue to buy our paints here based on their knowledge and customer service.”
“I needed one gallon of Sherwin Williams Safety Yellow paint for a work project. We had used the same paint a few months before and I wanted all the yellows to match. I'm picky like that! I called this store and read the numbers off the old can and sure enough, they had it in stock. I swung by on my way home from work and was able to get the gallon and be on my way. Sometimes I'm thankful when things are really easy because usually they aren't!”
“They gave my friend a stack of carded paint chips to take home to me, so I could choose a color to match my marbled table top. They said he could keep them, but he chose to return them. I visited their store and their employees are friendly and helpful. I'm glad they're located in St. Charles where I live. They have a nice variety of complimentary coffee flavors to choose from and enjoy while you wait for your order.”
“Bring back Acrolastic!!! And stop screwing people on that service chg that you told or tell no one that its going to be charged, someone should look into sueing you, I said it before that cant be legal! Your becoming a lousy paint store increasing prices again, why you don't have any this your out of that! Blah blah blah”
“I’ve bought paint here many times over the last 6 months and Michael Massey has helped me each time. He’s the smart and kind and just an absolute pleasure—If I owned a company I would do my best to poach him to run it for me. Abnormally great with people—remembers people’s names and what they’re working on. Exceptional service.”
“I came in here because paint supplies have been in low stock and I wanted some help picking out some specific paint colors for a mural I was working on. I was really impressed with the woman that helped me pick out the right paint colors to match what I had designed. Only one color she picked turned out to be much brighter than I wanted. But I mixed some of the other blues with it and it worked out. They also had paint shipped from other stores to fulfill my order and had it ready in 24-48 hours. You can see the final project photos in my post”
“I personally couldn't recommend this place enough! They made a oopsy on some product.They did not complain or try to not deal with it. Infact they went ABOVE and beyond to make it right. That is all one can hope for”
“The customer service is great. I had picked out a paint that wasn't available when I went in. The sales rep helped me choose a comparable product to substitute. I was very pleased with the result. Thanks to Kristopher my project got done on time. Thank you! I highly recommend this store for your painting needs.”
“My husband and I built a house in 1995 and the paint used was Sherwin Williams. There were rooms that did not have to be painted again for 20 years. Of the ones that we did paint, it was only to change the color and Sherwin Williams was used. High quality product, and employees are always very helpful.”
“Been going here for years. Always have had good service. Great quality paints. Their prices are reasonable if you wait for the sales. Wait times vary, but usually they're pretty quick.”
“I came in here because paint supplies have been in low stock and I wanted some help picking out some specific paint colors for a mural I was working on. I was really impressed with the woman that helped me pick out the right paint colors to match what I had designed. Only one color she picked turned out to be much brighter than I wanted. But I mixed some of the other blues with it and it worked out.They also had paint shipped from other stores to fulfill my order and had it ready in 24-48 hours. You can see the final project photos in my post”
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“Popped in and out quickly to get some 18 inch pan liners that everyone else seemed to be out of, and immediately noticed how well stocked they were and how badly I had just overpaid for my Benjamin Moore paint and rollers at two other local places- even with a supposed pro discount. They are extremely transparent and helpful in that the paint choices are openly and prominently displayed above the counter with all pricing from single gallons to 5gal. I'm disappointed to learn that my local Benjamin Moore even closer to home has been getting one over on me with the supposed discounts that I was getting..Reineke even has fabric and wallpaper, so it will be even more fun to shop here. Better pricing and everything in stock. Why go anywhere else?”