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“I wanted to let you know how much I appreciate Kelly’s assistance and prompt follow up regarding our claim. She has been very helpful explaining the process and keeping us apprised on the status.”
“Highly impressed by the professionalism of VIAA’s team. Carly, thank you so much for your excellent service, patience and consideration of my insurance needs. I hope we can do more business in the future.”
“I’ve had a great experience working with Rachel and her team (Brent) for the last 2 years. They provide excellent service and are always quick to respond to any questions or concerns. It’s been a pleasure knowing I’m in good hands!”
“Danielle helped me find Life Insurance through State Farm! She really does not stop until your mission is fulfilled. She is also very kind and I feel like she has been also not only my financial advisor, but a caring friend to me! She will help you get what you need to get done! I really enjoyed her financial advising advice and she gave me a budgeting document to use and look over. She is literally one of a kind when it comes to this kind of work and I’m very grateful that she helped me with finding life insurance through State Farm! I learned so much from her! If you are looking for someone that will get the job done and teach you a few things, that is passionate and compassionate, she’s your girl!”
“I feel this is the best State Farm office by far. Donna Yost really helped me with my insurance needs and it did not take a long time nor was it difficult or draining. I would really recommend this state form office for anyone looking for car or home insurance”
“Thank you Tania for your help 100 recommended, look no further, this is your best option, they help you have your best insurance and home insurance, excellent service, thank you for your attention.”
“Have been with them for years and they have supported me through various situations. Cassandra and Bridgett are amazing! Very responsive, supportive and informative!”
“I have been using Lacey Mitchell State Farm for about 8 years, started with renter's insurance and now they bundle my home and auto for me. Recently bought a new car and Erin was able to get me my new ID cards and updated premium in less than an hour. Love this team!”
“I was referred to the agency by a close friend. I was pleasantly surprised on how knowledgeable Maceo was and how easy it was to transfer from my old agency to the new one.”
“Amazing experience!! I had the pleasure of working with Liz and she was so helpful and friendly. Best customer service experience I've had in along time! Strong recommend working with the agent group!”
“I’ve been with this Agency for approximately 14 years, and I’m very happy with the service. They are friendly, professional, knowledgeable and thorough. I highly recommend them.”
“Jona is incredibly detailed and thorough. She found me better and cheaper coverage than I was getting before!! It’s important to work with someone with those skills when you’re getting insurance! I would HIGHLY recommend her!”
“Working with Community Title Services was a seamless and professional experience; their attention to detail and efficiency made the closing process smooth and stress-free. Highly recommend for their exceptional service and expertise in real estate transactions.”
9AM - 12PM
3741 New Town Blvd, St Charles
Insurance
“Teresa always goes above and beyond with our service. Any questions I have are answered immediately. In addition, I have had numerous additions of vehicles/trailers that I have needed insured over the past couple of years and she is quick to help. Not to mention, she gets us the best rates on our insurance. I appreciate Teresa’s knowledge, expeditious and over all help.”
“Everyone I've ever talked to has been very nice, helpful and knowledgeable. They are also very personable. I've been with this group for years and have referred others to them.”
“I would like to shout out Olivia for making my experience stress free, smooth and seamless. The process might have taken about 30 minutes total. I also asked about renters insurance, she sent that quote and my auto insurance was lower. Needless to say I agreed to the quotes and very happy with my monthly total! Thanks again Olivia!”
“Initial help explaining the claims process was a little frustrating, but after that their service has been excellent. Very responsive and helpful. I've enjoyed working with them for many years. They are also proactive in working to save you money. Claim payments were no hassle.”
“I am so pleased with my decision to join America Family Insurance. My family was looking to simplify our bills and my homeowners insurance went up significantly. American Family beat the car and homeowners insurance price we were paying. Many thanks to the Miller Agency. But also to Keanna who was professional, a great listener, and she answered all of my questions. Thank you Keanna for making the transition so efficient and effortlessly.”
“Mr. Harry, Reinagel my account representative, is always professional, thorough, courteous, and a pleasure to deal with! Thank you, State Farm for having someone with so much integrity and qualities work for you! Harry Reinagel with State Farm insurance just save me on my homeowners insurance over $2000 a year and on my brothers car insurance over $700 a year. Once again Harry Reinagel is always looking out for me and my family‘s best interest. Thanks again to Harry Reinagel and the Justin, Foust agency!”
“I've been a client of this agency for years & highly recommend Matt. I've found Matt and his staff to be extremely knowledgeable and very customer-focused, giving me multiple options and recommendations for coverage and pricing depending on my needs.”
“We have had a great experience switching over to State Farm. I love that when we call with questions we get a real person in our local office to help us. Today I had the pleasure of speaking with Stefanie about setting up autopay for our accounts; she was super friendly and helpful and went above and beyond to make sure everything was set up correctly.”
“This agency has great customer service and all of my dealings with them were incredibly easy. Rick was especially super helpful and polite. Highly recommend using them.”
“I was a bit skeptical but Zach was awesome. He went over all the different products available and he listened to what I wanted to achieve. He then put me on the right plan with a top notch company. Thanks Zach”
“Jo was very helpful and provided me with a healthcare plan to meet my needs. Her information and videos were very informative to help understand the confusion of the healthcare system. Thank you”
“Ron and Cindy have been amazing in servicing our family insurance needs. I have been with this agency for more than twenty years. They provide insurance for our life, home and multiple vehicles. If you are looking for insurance, this is the agency to go with! Very personable and professional.”
“I just have to say Thank You to Craig and Nancy!! My husband and I have been with American Family for over 30 years and each and every time we have needed to use our insurance Craig and Nancy have always been just a phone call away and ready to help. I don't think we give enough credit to how important they really are...they see us at our worst, when bad things have happened and they always have our back. Craig and Nancy do it with grace, dignity respect and most of all Heart! If everyone did business the way they do, the world would be a better place.”
“Ron has helped me immensely with a couple of different types of insurances. I went back to him for car insurance and because my driving record is absolutely piss poor he couldn't help me through state farm. However, he reached out to his colleagues and still made it happen through a different company. EXCELLENT customer service.”
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“I have been a customer of Awgis Home Protection Group since 2019 and I just renewed my policy with Ryan yesterday forc3 more years, although I have not had to submit a claim during the first 3 years. I have the peace of mind that my home is covered, it was an easy renewal process with Ryan who is professional, courteous and reassuring, I know I am in good hands.”