H&R Block offers expert tax services through knowledgeable tax professionals who can help maximize refunds and handle various tax needs. Clients can choose to visit their local office or use the Digital Drop-Off service to work with consultants from home. The Maryland Heights office prioritizes customer well-being by maintaining cleanliness and implementing safety measures. Many customers appreciate the friendly and helpful staff, describing their experiences as positive, with team members who are courteous and explain things clearly. However, some clients have expressed concerns about rising prices, noting that their tax preparation fees have increased over the years. Despite this, many customers remain loyal to H&R Block, highlighting the outstanding service of specific agents. Overall, H&R Block is noted for its professional, customer-focused approach in helping individuals navigate their tax situations.
Service was great, but every year the price goes up. This year it was $295. That's a lot and next year, it will most likely be more. May have to go elsewhere. I gave 4 stars because of the price increases.
March 2023
My experience was fast friendly and professional. Great job!
March 2023
Super friendly, incredibly fast, and very knowledgeable.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee