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September 2023
Booked a room MONTHS ago and showed up to check in and the hotel is closed and condemned. We never received any notice about this so we were left scrambling to find a room last minute and then spent another 45 minutes trying to get refunded.
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July 2023
Received a call at 9:30pm 6.22 stating our reservation for the next day (6.23) was cancelled because the fire department shut the hotel down.
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July 2023
Booked a room for a concert THREE months ago. They contact me ONE WEEK before to tell us the hotel is under construction and will have to cancel our reservation. I find this to be absolutely ridiculous and Im extremely disappointed with this type of service.