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November 2023 by Laura L
Buyer beware. This dealership is the epitome of shady. Purchased a truck April 2019 with extended service plan, GAP, credit life and financed through dealership. December 2019 I filed for divorce from one of the Finance Managers that work there. My business was no longer welcome after that and they would not honor the warranty they sold or do anything to the truck. They stated I had made a scene after an oil change because someone disconnected my head unit. I stood outside the building the entire time I was there. I went in to find the Service Manager to let him know what happened. They have cameras in the dealership inside and out. There was no scene. They used it as an excuse to not honor their obligations. They tried to push me off on ******* Chevrolet about a half hour away which was an hour from where I lived in Springfield. I took my business to Reliable Chevrolet in Springfield and they were more than happy to honor the warranty, change oil and rotate tires that Marshfield Chevrolet failed to do. They definitely went above and beyond and I didnt even buy the truck from them. Highly recommend. Ive since traded in the truck and I called Marshfield Chevrolet to speak to someone about canceling the warranty, GAP and life remaining. No one would help me. There was no office manager and the only other Finance Manager, although courteous and professional, did not want to get involved. This is the dealerships job. I had to contact each individual company and let them know the situation and was still instructed to send the cancellation notices to Marshfield Chevrolet who would process the request. The divorce was due to domestic abuse and the dealership is more interested in protecting the abuser and not the customers. *** since moved out of state, changed my phone number and been living peacefully until having to deal with anything that has to do with this particular dealership. Its been a nightmare. Very unprofessional. I doubt Ill ever see a refund.
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October 2023 by Katlin Wingo
Jody Cromer provided THE BEST help we've ever received from Marshfield Chevrolet. 10/10 recommend him. This is our second car purchase from Marshfield, and after our first experience we were avoiding going back, but found things online that we were interested in. We walked in without having any specific salesman in mind and hit the jackpot with Jody. He was very helpful and knowledgeable, and he's also great at entertaining little ones while you car shop.
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October 2023 by Allyx Rinker
Stan, thank you so much for your help, willingness to provide information and shared consideration for my daughters first car. I couldn’t be more pleased with our interaction and purchase. Hope to be seeing you again soon!
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October 2023 by Julian Tatum
I’ve now bought 2 vehicles from here and I’ve never had a better experience. I brought my newborn with me to look for a mom car. And they definitely took care of us and did not pressure me into ANYTHING. Proud owner of a 2019 Chevy equinox! Took my wants and needs and gave me everything. Jody was a wonder to work with and I definitely recommend asking for him!
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October 2023 by Brandon Gravelin
I came in looking for a vehicle I seen online. As I got there, Stan came to assist me very quickly. He gave me the keys even quicker to test drive it. Didn’t pressure me, and was very informative throughout the paperwork process. I’d recommend Stan, and Marshfield Chevrolet to any customer!
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September 2023 by Dale Cook
My wife and I stopped in at Marshfield Chevrolet looking for a good used vehicle and we were greeted by a super cool guy who helped us out start to finish. Like to thank Jody Cromer and the rest of the team for hooking us up with a nice Dodge Journey! Swing by and give Jody a shout and he will definitely fix you up.
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September 2023 by Heather Hannaford
We had a fantastic experience purchasing our car (2017 Chevy Bolt) at Marshfield Chevrolet. Stan Reckers was great to work with through the whole process. He was very helpful & informative & didn’t put any pressure on us. We really appreciate all his assistance and we couldn’t have had a better experience.
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September 2023 by Shawn Dorman
Hands down best experience buying a car I have ever had. The team was amazing and went above and beyond to make the deal happen. Everyone was so nice and never pressured us. Fred and the rest of the team, thank you so much for everything! Will 100% buy there again. No need to shop around. I guarantee no other dealership can beat their prices, or work as hard for you to make you happy and comfortable buying a vehicle.
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August 2023 by Kera Gramley
I cannot recommend our sales guys enough!!!! Fred and Steve went above and beyond to get me in my brand new suv. Unlike other places we were offered treats while waiting, they were so down to earth, and just made it so nice to buy from. Marshfield Chevy is easy access from the hwy, clean, not pushy, and made it a true joy to do business with. My suv a 2023 Trailblazer is just an amazing addition to the family
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August 2023 by Susam Forte
As a retired teacher on a limited budget Rolla Scott and Sammy Hammock helped me find the greatest SUV ever!!! My 2013 Equinox is a dream! Never in a million years did I think I could buy a vehicle so loaded with great features! My car looks brand new! I am so thankful for their honesty! I had been looking in Springfield and thought in many dealerships that it was a big fraternity party and no one really knew what was going on!Everyone in the building was courteous and respectful! I was in and out! Thanks again!
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August 2023 by Miranda Patton
Everyone here is absolutely AMAZING to work with. Currently working in Springfield, but live just over an hour away until we get moved. One my drive home one evening my truck suddenly started having major issues and I could not drive it home. Marshfield was my closest exit. Upon looking at the area I found this dealership just minutes away. Limped my truck over there, left keys in the overnight drop, and called the next morning to explain my situation. They called an additional technician in so they could look at my truck without delay. Due to the work needed it did take a couple days to complete everything, but they worked with us on a loaner car for the days I needed it. The situation was very unexpected and stressful, but the way everyone here jumped in to help and get me back on the road as soon as possible was beyond amazing. They truly care about people and it shows. When it is time for us to shop for a new vehicle this is absolutely where we'll go, no question. We have two more kiddos that will be coming up for vehicles in the future as well, and we will be shopping for their cars here as well.
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August 2023 by Debby Herzog
Love my 2023 Santa Cruz Truck I purchased from Marshfield Chevrolet a couple months ago. The salesman, Fred Herzog was professional, courteous, and knowledgeable. He answered all my questions and offered all the information I needed to be able to make an informed decision on the purchase. Everyone I met at the dealership was helpful particularly Chris Davis, Sales Manager. The whole process was an overall enjoyable one. I will definitely return to Marshfield for my future transportation needs. They are the BEST!
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August 2023 by Michelle Fitzgerald
Fred was the best. I bought two cars from them within a week or two of each other. I bought my son a car and enjoyed being around the staff so much that I bought one for myself! Everyone was helpful and AMAZING! We had unusual circumstances and Fred along with the rest of the staff were so amazing. Made us feel like family. The service dept took care of us and have continued taking care of our needs! Thank you Marshfield Chevrolet BEING SOOO AMAZING!!!!!!
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July 2023 by SOUTHERN BABE WHOLESALE
AMAZING experience working with Marshfield Chevrolet! I will be recommending them to anyone I know who is in need of buying a vehicle. They did whatever they could to make our experience great. Our salesman Fred was great to work with along with the manager, Brandon, and Heath in finance. We have worked with multiple dealerships before and this way by far our best experience. Honest and friendly people, it doesn’t get better than that.
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July 2023 by robert millsap
The lady that was calling me from the service department was extremely rude and kept saying to me and my wife you need to stop talking. Her rudeness was something I have never experienced from someone in customer service. I actually went and retrieved my vehicle before the work was started because she was so rude. I’m sorry I can’t remember her name but I’m sure you have had several complaints.
