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February 2024 by Charles Wright
It was great. The people are nice, friendly and respectful. They did a great job. I recommend.
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February 2024 by Kellie Nease
H&R Block was very helpful and kind, very prompt in filling and all around great services
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February 2024 by strawberry shake
My husband and I have been going to HR Block for several years. Mary Ellen has done our taxes several times and she's absolutely amazing.
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February 2024 by ELISHA HEDRICK
Mary Ellen is always very kind and professional! She has made my tax experience easy and quick every year, and with a smile on her face! : )
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February 2024 by Drew Wilson
Mary Woods out of Marshall, MO was extremely professional speedy with my return. 20 minutes in and out , she was amazing. I definitely recommend you schedule your appointment with her!
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April 2023 by cosner David
They messed up my tax return so bad I had to pay back $900, so I ended up going to a different one in Kansas and got my usual return back.
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October 2022 by Scott Conover
I've had great success with HR block offices in the past, but this one has been horrible. For one, I gave them my tax info a month before the deadline, and they didn't get it done in time. They had said they filed an extension with the government, but didn't do it. I went months with no contact, and finally I reached out to check on the status of my taxes and they still hadn't done it. Plus I now owed a fee to the federal government for filing my taxes late. When trying to get reimbursed for the fee that they should have prevented, they keep missing meetings and taking forever to get back with me. This has been over a 6 month process(so far), and it should've been done a long time ago. I would go to another tax professional office in Marshall.
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May 2022 by Joshua Clark
H and R block corporate should really revamp this whole office like the state did with the DMV. If it wasn't for my 1099 G I wouldn't even go to this dump. Someone else said Sharon is rude, I completely agree she has no people skills. Made an in person appointment on March 5th and was told to drop them off and Sara would call me if she had any questions. We'll here it is April 12th and they're not done. I've called every Monday and no one has returned my call. -5 stars.
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March 2022 by Nikki Day
Horrible experience. It's been going on 3 weeks since I gave them my paperwork and my taxes are still not done. When I call for updates I get told I will get a call back and no one ever reaches back out. I even made an in person appointment and when i showed up they said they scheduled someone over me and I had to do drop off. I made a virtual appointment and an over the phone appointment and could not get connected. When I try to use the app or login to my account online it doesn't load anything and says it's out of service. If I could leave a review with 0 stars instead of 1 I would.
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March 2022 by John Garrison
We have been using them for way over 27 years never had A problem and the staff has ALWAYS been so helpful and explained everything step by step thanks h and r block in Marshall Mo
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March 2022 by John Dutton
Florence Wilson has been doing my taxes for several years now, and I appreciate having her familiarity with my unique situation.
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March 2022 by Christine Casper
There were very consistent on their services time management never had to wait too long...
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February 2022 by Karly Gray
Awful experience, had to call several times a day every day for days for anyone to answer me about an update on my file. I dropped off Monday early morning said to be done Wednesday. Cool. Wednesday late evening never heard from them. Called again to get an update it was not going to be done that day, that is fine. I just wanted to be kept in the loop as any professional business makes an expectation they need to keep that or update and change the expectation. Called Friday to get an update and it is Tuesday late afternoon, and no update. Will never be using HR block again... service is not worth the $400 , my taxes are so simple and easy too, should of done them myself.
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February 2022 by Pam Reith
I have used H&R Block for several years and had good service
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February 2022 by Kassi Elliott
Always go to hr block ..great people
