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September 2024 by Angie Davis
Excellent customer service and fast! Very happy with my experience, I will definitely go back and highly recommend them to anyone.
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September 2024 by Michael Swierk
Super friendly! Thorough! I support local businesses!!! Thanks!!!
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September 2024 by bbergz b
I can’t say enough good things about this business and its employees. The several times I’ve had to come here it’s been a time sensitive issue, and they have ALWAYS managed to get me back on the road faster than anyone else.
The young man at the front desk is attentive and friendly, and the mechanics are knowledgeable, fair, and honest.
They will tell you if you don’t need to get something, they will tell you if you do, they will tell you why, and if you ask nice they may even show you! 1,000,000 out of 10. Have found my mechanic- as long as these guys are in business I’ll be taking my cars to them for repairs.
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September 2024 by Joseph Acinelli
At 120 an hour for service their price is fair. Jonathan is the receptionist and is very polite, but he does not set the schedule. Dave Is the owner and head mechanic. Dave sets the schedule. Jonathan will lie to you and make it seem like your vechile is top priority when in reality Dave could care less. Unless you have the time to sit in their shop and make sure they are working on your vehicle avoid Marshalls.
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August 2024 by Amy Portray
I’ve been going here for a few years and up until recently was very satisfied. I’ve recommended their business to friends and my kids. Recently I needed a repair in which one of the mechanics (not Dave) worked on my car. My car continued to make noise so I came back, they said the other side needed the same part, so I paid another couple hundred and fixed that. Car still making noise, came back…fast forward I had a few thousand dollars done in a few weeks time. I recognized early on that the other mechanic wasn’t up to par so I only requested Dave to work on it. When I was finished with struts Dave told me to get an alignment. I did and still had play in my steering wheel which resulted in an advancetrac message coming on my dash and the car would jerk right or left intermittently. Dave said to take it back to the alignment ppl which I did. They could do nothing for me as the issue had nothing to do with their work. Eventually Dave said to take it to a dealer. Had Dave looked under the car he possibly would have seen that an original control arm repair that his mechanic installed did not have the bolt tightened which caused all these issues. The dealer charged me $660 to fix Marshall Auto’s mistake. My husband called to let Dave know and he agreed his mechanic isn’t the best and claimed his mom won’t allow him to reimburse us. This is quite unfortunate because I have been a loyal customer and send people his way all the time. Now I must find a new, honest mechanic. ??♀️
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July 2024 by J. B
Best automobile service in St. Louis. I get my cars fixed very quickly. Great customer service
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February 2024 by Trebor Naffets
Quality work done at a fair price. Excellent customer service. Extremely knowledgeable mechanics. This is the only place I take my 07 Silverado to for service.
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January 2024 by dogstarlite
The gentlemen I spoke to on the phone and in person were very polite. I came in for noise coming from my undercarriage, which turned out to be a walnut lodged near my tire. It took 5 minutes and they didn't even ask for payment--I left a tip of course. Thanks!
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January 2024 by Brandon Bayer
Amazing automotive repair shop with kind and competent employees.
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January 2024 by Harold Velázquez
I have been taking my cars to Marshall’s for over eight years. This is a really honest and fair shop. I recommend them without reservation.
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December 2023 by Alice Hezel
Always helpful. Accomadating
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November 2023 by James Heinkel
I called and told them about my truck. They said they’d ask another mechanic about it to see if he was interested in tacking it on….. well, they never called back! To acknowledge one good thing. They were nice on the phone.
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November 2023 by Angela Peek
I took my vehicle to Marshall’s for an inspection today because my son said that he has had good experiences with them in the past. Luckily I am cautious about leaving valuable items in my vehicle because when I returned for pick up, after a failed inspection, I noticed that some of my belongings were rearranged. I then realized that my glove box and console had been invaded. Not only that, I had change in my door. All of the quarters were missing. I immediately walked back in and told the manager about my discovery and asked him what they were looking for. He tried to reassure me that nobody would take anything from me because that had not happened in the last 20 years. I told him again that I wanted to know what they were looking for. He walked into the shop area and spoke with (I assume) the mechanic that performed the inspection. When the manager came back to the desk he told me that the inspector was looking for a document showing my phone number or address to contact me. Does that even make sense when that same manager asked for all of that information when I dropped the vehicle off to him?!! No. Not at all. I did not receive and apology or anything indicating that the manager was remorseful. Therefore, I am not trusting that Marshall’s provided a legitimate inspection and definitely do not trust them with mechanics. My son who recommended Marshall’s to me is thankful that he did not take his classic truck there and is definitely not returning for future business. Word of mouth travels fast, but reviews speak even louder sometimes. That said, I give ZERO stars to Marshall’s Auto Service in Maplewood!!!*** EDIT: I called to talk with the owner today 10/25/23 and the manager told me that he is the owner. Still no apology. Therefore, my review is here to stay.Services: Auto emissions testing
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November 2023 by Katy Reynolds
This place is amazing. They are kind and super helpful. Won’t over charge you or tell you to buy things you don’t need.
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November 2023 by Alexander Bayer
Truly amazing experience every time. Best auto service in the area!!
