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March 2024 by Cicily Wallace
First time doing business and the last. I purchased a PS5 and a Nintendo switch for my children. The store manager ZANEQUA did not mention any details of the return policy. I own a PS4 and was experiencing complications transferring data. I could not get the device to work. I returned to the store and the same person who sold me the console informed me of their DECEPTIVE BUSINESS PRACTICES. I was not told at the time of purchase that you can not return a NEW item. I asked ZANEQUA why come she didn't inform me of the policy prior to purchase and she said that corporate instructed her not to mention it before the sale. ? Never again
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February 2024 by Frederick Kelly
The game are great and the service is wonderful
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February 2024 by Jason Ramshaw
The staff is rude as hell and this place should be shut down their inventory socks anyways
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August 2023 by Al Bundy
Cashier looks like he hates everything lol and they dont open @ 11 lmao
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May 2023 by Ms J
Staff was very professional I was in and out with no issues they got new people finally
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May 2023 by Bill
Very helpful, knowledge of most popular games and console systems.Overall - very good customer support, both in the store and on the phone.
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May 2023 by Charles Gene
Zee was super helpful and nice when I was checking out and greeted me when I came inI appreciate it
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January 2023 by rick voss
I've only been in this store twice and both times have been bad.This time I went in and the manager refused to price match my purchase. He said they don't do price matching. I know for a fact that gamestop does price match and he told me that gamestop only price matches on online orders.So I then left and went to bestbuy and bought the items for much cheaper. Get it together gamestop.
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January 2023 by Christopher C
The 2 stars are for the great customer service yesterday 1-12-2023 However the store lacked quality on the lack of games for the xbox brand.But dont take my word for it. Go see for yourself.Come on GAMESTOP step your game up
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December 2022 by l. Walker
Walked in on Sunday 3/20/ 22 at around 530 or 6 and the young man was running the reguster and being very helpful in front where customers needed assistance. He was very friendly and helpful. You can tell right off the bat he had knowledge about his products
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October 2022 by Fasta Benj
Really, the only reason I shopped here was because I had a good amount of trade in credit. I used it to pre-order a game.The game was released, and I went in to pick it up. They didn't have it, said it never came in. I was told they would call when it came in. Ok, stuff happens, right?A week passed, no call, was passing by so stopped in again. Still no game. I had to check back twice more before I could get the game I pre-ordered. By that time, it was over a month since the game was released, and other stores had it, but still I had to wait. I pre-ordered a game, paid in advance, and had to wait longer to get the game.What's worse, they never called to tell me it was in, despite it arriving late and me coming in multiple times to pick it up. Then, the last time when I finally was able to pick it up, the only copy they had was the opened box copy they used for a display box. If you knew someone had the game reserved, why would you open it?Well, they've certainly taught me that buying physical copies of games just leads to more inconvenience. They've made the best argument for digital purchases I've ever seen. And if I have anything else to trade in, I'm taking it to vstock. I'm not doing this again.
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October 2022 by Kacy Jean Wells
Great deals on new gaming equipment and always clearance items available for gifts to those who enjoy the gaming life
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September 2022 by bertie hood
Really nice guy working there in the red shirt at 8pm, don't know his name but he was definitely doing his job.
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September 2022 by sybil wilke
Never sell to them. They purge on the poor, and people in a financial bind.
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May 2022 by Jesse Debre
Really nice GameStop, the two guys were very friendly; we had some nice conversations. They had no problem with me hanging out while I was waiting out the tornado warning and was feeling through some blind bags to figure out who was in them ?
