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July 2024 by Ben Hoefft
I have been shopping at their stores for 15 years and was just very disappointed by their service and overall process. I had tried to buy a hard to find whiskey and was told they would not take an over the phone order which I had done once before. I was told I couldn't do that and had to place an online order through their online website since I couldn't come in that day. I placed the order and got 2 email confirmations. The next day I received a cancellation email stating they couldn't ship it to me. When calling them I was told they have never done an over the phone sell (false as I bought a bottle a few years earlier like that) and that I was just out of luck. No I'm sorry for the mistake or mixup, or I can see how this happened and let's do something to make it up. Only to bad not our problem. I don't spend thousands each year with them, but have definitely spent a few thousand over the years, so to have it handled like this was extremely disappointing to say the least.
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July 2024 by Kurt Kruger
Good selection. Always something interesting on sale
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July 2024 by Mike Wild
Great system - ordered online and swung by and they had everything all boxed up and ready to go. Randall's is my go-to for all of our party needs. Great company with excellent team.
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June 2024 by Matthew Watkins
Great selection and good prices. Friendly and knowledgeable staff!
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May 2024 by D Schoen
Friendly staff. Good selection. Not always the cheapest but has more selection of bourbon than many other spots.
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May 2024 by John Schaefering
Randall’s makes it so convenient to shop there. I really appreciate this since I travel 20 minutes, passing up other options to shop. But it is worth it!
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May 2024 by William Stewart
You nare easy to work with
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April 2024 by Ambrose Shaltanis
Decent prices and selection.
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April 2024 by Scott Cytron
Order arrived perfectly. Great service.
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March 2024 by Tabitha Fletcher
Online ordering and pickup went great.
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February 2024 by Jason Matthew
This is my go to liqour store. It's a small, local to Southern Illinois company
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December 2023 by Mitchell Wang
Great selections of all your favorite spirits, Customer service from the management to the staff are outstanding.
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December 2023 by The Palumbos
Always friendly service at the Manchester store. Smaller store and great suggestions.
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December 2023 by Alexander Forck
Great customer service, pricing and selection
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December 2023 by Stanley Barton
I had to postpone my pick up date and the store was very accommodating. Thanks for your patience. I live about 75 miles from your store in Manchester.
