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“I don't understand what these people are talking about. I couldn't get enough customer service yesterday when I went to t-mobile. I was taking care of from start to finish. Fast,polite, friendly.Dillion(spelled right?) was my representative yesterday, and if you want a seamless experience with a friendly, respectful part of our younger generation, that's the man to go talk to. Just because you don't get what you want when you want it doesn't mean that you received poor customer service. I was with T-Mobile then switched to Verizon got treated with such disrespect at this Verizon store that I ran back to T-Mobile and ended up getting a better deal anyways five stars for this store thanks guys and girl.”
10AM - 7PM
185 Watson Plaza, St. Louis
Mobile Phones
“It’s always stressful when your cell phone is not charging correctly. My cell phone is a life line to an elderly parent with health issues so I cannot have it failing. Tom at CPR Cell Phone Repair cleaned the charging port and even the speakers and now it is functioning 100% Great communication and fast service!”
“This review is for Susan specifically. I came in one night a few weeks ago with a SIM failure. It was 45 minutes to close and there were 3 people in front of me. I watched Susan handle the people in front of me with nothing but patience, kindness and helpfulness. She made me feel comfortable while I waited and she happily helped me when it was my turn. She resolved my issue and I couldn't be happier with the service she provided me. Thank you Susan, you are a rare gem.”
“Went in with a tech problem that another AT&T store had created. Caleb was able to handle it like a pro! Fixed my phone in nothing flat. He's a credit to your establishment which is now my new store! Thanks so much. He knows what he's doing!”
“Hi it’s Vincent Parisi I’m working with Kevin Renard and he has been very helpful. He fixed my email and got me all set up. He was very courteous and attentive to my needs. I’ll continue to go back. I even made him laugh.”
“We’ve been taking our home & personal computers to DD for maintenance and repair issues for several years. Matt and his group are always prompt, friendly and efficient and their charges always seem very reasonable. We’ve had only positive experiences with them.”
Open 24 hours
331 N New Ballas Rd Unit 411602, St. Louis
Mobile Phones
“Always professional service from the ladies and gentlemen that serve us in the post office. They don't have the easiest job and many people walk out when they see a line but I am always gonna wait in line. The post office is an American institution and we need them to know they are appreciated. If you don't have the time to wait a few minutes in line, drive your own packages and letters to wherever you want them to go! These folks work hard!!”
“Jackie and Cherie amazing!! Made the process easy and matched what I wanted. While setting things up they’re great conversationalist! 10 outta 10 definitely recommend.”
“Great experience picking up my new phone. They had iPhone 15 pro max in stock and ready when I arrived. Knowledgeable, prompt and professional staff made the process very easy. Dylan was my associate and made it seamless. Thanks Dylan!”
10AM - 7PM
794 Gravois Bluffs Blvd A, Fenton
Mobile Phones
“I have known about CPR for some time, I just never had the need to use them until just recently. I called ahead and actually got AN HONEST answer about my issue. When I did go in to have it taken care of, I was greeted by a knowledgeable tech named Karsen. He immediately addressed my concern, and explained all charges and what was going to happen up front. There were no surprises when I returned to pick my phone up. Karsen was very respectful, knowledgeable and professional. My phone was returned to me as if nothing had ever happened! I 100% recommend CPR phone repair in the Bluffs, AWSOME job Karsen! Top shelf customer service all the way!!”
“Mattie Q was very helpful and patient. Picking out and programming new phones is not my favorite thing to do. She made it a lot more pleasant. She clearly has a lot of experience, and explained everything thoroughly. She went out of her way to make sure we had all the discounts applied. She got everything squared away, very happy with the phones.”
“Annette was so helpful!! She helped me get everything transferred from my google pixel to my iPhone. She even did a test call and text since I told her I was having issues getting texts from people with androids. Will definitely be coming to this location anytime I need something!”
“Best experience at this location. The rep was amazing. He was so patient working on transferring the data from my old phone. I've never had this level of service during any other visit at an att store. He was professional, kind and knowledgeable. What more could you ask for!”
“As I walked in to the store I was pleasantly approached and greeted by her Majestic Vibes Ms Tammie and I was able to sort out my network issues and able to have the best coverage and unlimited data Thank you again Ms Tammie and John Dwyer give her a Bloody Raise Mate ?? ???”
“Had a broken phone emergency and was helped by Alan — he was super nice and got me set up with everything I needed. I was short for time but he was greatly efficient. Really appreciate the great customer service. 100% recommend”
“Mohammed gave me outstanding service today on Friday August 12th,2022 &he was very nice,understanding, kind,caring,helpful,hardworking, outgoing, laidback,down to earth.”
“I bought a new iPhone 15 online from Verizon. This us a purchase where someone from Asurion comes out to your house to deliver and setup the new phone. As luck would have it, Verizon was having an outage when we attempted to activate the phone and it did not work.. I was told the phone would likely start working by the next morning.
Unfortunately, it was not working the next day so I decided to take it and the old iPhone to the Verizon/Cellular Sales Store in Ballwin. A sales associate Matt Karis enthusiastically tackled my problem. He quickly determined that my account was “hung” because of the attempted activation during the outage. Matt skillfully untangled the issue with Verizon tech support and got the account unhung.
Because it was an online purchase, it would have been valid for him to send me on my way to transfer the data between the old and new phones at home on my own. Instead, he demonstrated great customer service by volunteering to do the data transfer in the store where he could monitor it and address any subsequent issues if necessary. I was greatly relieved when he performed the nerve wracking procedure without any problems!
Matt also took the time to compile a list of current Verizon discounts and offers for me. Another associate Brian showed impressive depth of knowledge explaining some of the complex Verizon discount interdependencies.
I highly recommend this store and Matt and Brian in particular for their outstanding customer service and technical expertise. I greatly appreciated their positive spirit of helpfulness and care.”
“Both my wife and I have used their screen repair service and were extremely happy. I'm a pretty big DIY guy, and the cost for the tools and replacement screen for my phone would have been $230 from ifixit, and the directions looked like a huge pain. It was $40 more for them to do it all for me. Part wasn't in stock but they ordered it and it was in the next day. It was 15 minutes from the time I walked in the door until I walked out. Awesome place.”
9AM - 8PM
257 E 5th St, Eureka
Mobile Phones
“Giving a shout out to Sammie at the Eureka store. Thank you for all your help in setting up my Galaxy 5G tablet ?. You were very patient and efficient with your skills. From an elderly (not good at tech junk)lady. Thanks a million.....”
“Great experience. They made it really easy for me. I gave them the phone and it was fixed within 40 minutes. The broken screen was brand new and for a low of 150. Highly recommend.”
“My daughter and I had a very positive experience with our recent visit to upgrade phones at our ATT. We were helped by “Z”. We had no wait time and he knew the products and system well. He was able to help with the phones, accounts, payment info, and needed accessories in a very timely and knowledgeable way, helped us save costs, and was patient with all our questions. Big thank you to “Z”! Your service was greatly appreciated!!”
10AM - 7PM
15045 Manchester Rd, Ballwin
Mobile Phones
“Came in with just a few questions and was greeted with smiles ? and then came the answers for everything! Such a positive experience! Will def be back. Thank you Emrah!”
“Switched over from Metro and Brad went beyond great service with a painless transition to my new phone and he even schooled me with some really neat tips and tricks that you can do on a Andriod phone. Will be back to add my wife and kids sometime this summer. Thank you Cricket for great service and a great salesman.”
10:30AM - 7PM
9616 St Charles Rock Rd, St. Louis
Mobile Phones
“Very excellent service. Mr Chandra is very helpful and polite. Always smiling and ready to help customers. I recommend to visit here and buy the products without worry”
“Samantha noticed that I did not receive the proper credit on my new Samsung Android phone that I purchased in September 2023 when I came in to pay my bill. The organic value was accepted on trade in not the promotional value. She put me in touch with a Verizon representative that fixed the issue and my account will be credited. Samantha was GREAT!!!!”
“Gage was very helpful and patient with myself and my 3 kids. He helped to successfully secure my son's birthday present and he had a great attitude the whole time. It's always best to accomplish new things at a corporate store anyway.”
“I have to share, Jayy is the very very best in customer service. ! She patiently helped me deal with my issues, while helping others as she could, all the while being cheerful and helpful.
I only wish everyone would was customer facing had her energy and enthusiasm!
Go Jayy! Date of service 7/27/24”
“Casey and Shannon were amazing and helped us with the most thorough and easy to understand explanation I've ever had. Thank you guys and you all deserve a raise !!”
“Customer service representative, went above and beyond, resolving all issues with switching my service... made my visit and new phone product and service simple and fast! Thank you.....”
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“Paul at the Manchester MO store was AWESOME! He was very knowledgeable and took the time to explain (and show) all the options available to me. Needless to say, I'll be back!”