“Hands down the best UPS store. Fast, efficient, and friendly. I've shipped hundreds of packages here and I have never had any issues whatsoever. Eric and his team are fantastic!”
“I always drive to this store to have my packages delivered. they are the best in customer service that I have been in. I drive 25 minutes from my home to go to this store.”
“This UPS Store is always a pleasant experience. The employees are friendly and helpful and take care of you quickly. The owner is warm and always thanks you for coming in. I also appreciate that they are open on Sunday afternoons!”
“Best UPS store ever!!! Everyone who works here (especially my girl Priya!!) is exceptional! They are kind, caring, hardworking, and so incredibly helpful. It’s always a good experience going to them & I know I am in good hands!!”
“An excellent location for full array of UPS services. Clean, bright, efficient, and very professional. Amazon Returns are super easy here. The staff is stellar and turnover seems very low. So grateful this UPS Store is in our neighborhood. Thank you!
ACCESSIBILITY PERK: If you speak ASL, so can they!! ?”
“This was the EASIEST experience ever when trying to get anything done related to home ownership. The store's hours were not always conducive to my schedule, so I emailed and got very prompt responses. Very easy communication, then received a voicemail with the date of install the Friday before. I *hated* our previous mailbox, so this is a major upgrade. Also, it took the professional installer less than 10 min to remove the old one and set the new one. I am so excited this project was so easy, highly recommend this company!”
“I like this store, it is my regular store.
Everyone is always nice when I ship back to Amazon or if I'm picking up a print order.
I believe their print prices are the cheapest ones I've found around Fenton.
Years ago we had a small problem, but it was quickly found out and fixed.”
8:30AM - 7PM
15009 Manchester Rd, Ballwin“Sepi was MOST helpful to me. She walked me through all of the things I needed to accomplish with patience and a smile. I also observed Sepi take each customer and help them with a cheerful voice prompt and patient service. Thank you!”
8AM - 6:30PM
9909 Manchester Rd, Kirkwood“I had great interactions with the employees. They were very helpful and friendly. They went above and beyond to address my concerns and with handling the bulky items that I was shipping.”
8AM - 6:30PM
36 Four Seasons Shopping Center, Chesterfield“1st time here! We came on a Sunday morning around eleven and it wasn’t busy at all. We was in and out in less than 5 minutes. I just needed to drop off some Amazon packages to go back to them. Quick and easy.”
8:30AM - 7PM
1324 Clarkson Clayton Center, Ellisville“The woman working today must have been having a bad day, because dang! What an impatient grouch. Thankfully the man working had a better temperament. I was quite surprised with this cantankerous woman, as the staff here has historically been awesome. I hope whatever is going on in her life gets resolved. To the rest of the crew, keep up the good work!”
7:30AM - 6:30PM
101 W Argonne Dr, Kirkwood“Absolutely the only ups store I will use in the area. They are super helpful with every single detail. Always package perfectly and I get compliments on how well my items are packaged. The best place to ship hands down. They don't over charge for everything like other places, even other ups stores charge a ridiculous price for the simplest things. This UPS store is the best and doesn't try to squeeze every penny out of you. 5+stars”
8AM - 6:30PM
1734 Clarkson Rd, Chesterfield“I know there are many UPS stores but the one on Clarkson Road is amazing the people are so friendly and fast and if you wanna have a quick conversation to open to having one too. They're very reliable and I enjoy going in there with practice all the time and then make sure I get a receipt every time. I recommend this UPS store to anybody in the area!”
8AM - 6:30PM
17209 Chesterfield Airport Rd, Chesterfield“I stop here from time to time, usually to drop off packages that already have UPS labels on them. The employees are friendly and they always offer a drop-off receipt. Have to get those returns back! I'm sure I'll be back!”
8AM - 6:30PM
11939 Manchester Rd, Des Peres“I had a large item to ship & went to this UPS store and they were so helpful and nice! It was spacious in this location as well, I ship a lot for my business & this was one of my most pleasant experiences. Everyone was so nice. Highly recommend this location.”
8:30AM - 7PM
2464 Taylor Rd, Wildwood“I'm in this particular store, several times a week. It's a very well-run store... employees here are polite, friendly, professional, and work hard to get customers taken care of. And James is the best!!! Always greets me, and many others, by name. Brightens my day, every time I go in there! :-)”
8AM - 6:30PM
9051 Watson Rd, Crestwood“Consistently Exceptional Service - A Must-Visit UPS Store
As a customer service professional, I'm blown away by this UPS store's transformation. My last two visits were outstanding, each time with different staff members. The improvement is night and day compared to before. It is clear the new ownership is not wasting time making improvements!
Key points:
• Highly competent and friendly staff across the board
• Effortlessly handle complex tasks
• Service quality far surpasses other UPS locations
• Clear investment in excellent hiring and training
I have been to this location and several others in the area and now I’m a loyal customer to this location because of their top-notch service. Whether you're a regular shipper or need a one-time solution, this store sets the gold standard. Don't hesitate - this is the UPS location you want to visit for all your shipping needs.”
8AM - 6:30PM
12685 Dorsett Rd, Maryland Heights“We went in with Spectrum equipment to return on 5/23/24 and didn't know if we needed boxes, a label, etc. A young African American man helped us with a smile, so willing to walk us through the handful of steps (he did all the work), and it was seamless. I think his name was Caleb, but not sure, I believe it started with a C. He's an asset to UPS. Great work and service, young man.”
8AM - 7PM
237 E 5th St, Eureka“This was the third store I had been to today after the other two said couldn't process my return. This store was able to process the same returns in less than 5 minutes. Thank you!”
“Staffs are friendly and well experienced. Explained the questions asked to them. Offered additional packages whether I might needed and I asked some explanation they did.”