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“First, I just looked at other reviews for this location. Im not giving this store a low score like others have solely because Tractor Supply as a whole is “woke.” I'm basing my score due to my interaction with the staff IN THE STORE. Big difference. Anyway, I normally shop at Tractor Supply in Troy. However, this location had one planter in stock that I really wanted and I made a long drive to get it. Online it said there was one. But when I got there, Deven thought there were more and went to look and found a lot more of this particular hanging planter! I was thrilled! (Corporate needs to make sure they are on top of what’s in stock at different locations.) Thank you Deven for going the extra mile. Let’s talk about James. He not only helped us locate stall pellets, he offered to put them in my cart (and load them in my car) and then THANKED me for shopping at Tractor Supply! Who even says “thank you” like that anymore? James did. Kudos James. Jessie was super sweet at the register. And one other gentleman helped me find a few other things but I didn't get his name. Obviously it was a great experience at this location. Thanks to all! You're what customer service is supposed to be like.”
“I purchased a corner cabinet online and it was to be delivered to the chesterfield location. I received a notification that it was delivered to the store. I spoke with Nicholas and he said his manager noticed it was the wrong one and that the correct one should be there the next day. (Thank you to his manager! I’m sorry I didn’t get his/her name). My experience talking with Nicholas was the best customer service I’ve encountered!! He was kind and informative. Nicholas informed me the cabinet was not “assembled” as I had seen on the website. He went out of his way to put it together for me because I am not able to due to hand and wrist problems. Thank you, Nicholas!! I want to give Paul a big Thank you for putting the cabinet in my car for me!”
“The staff was super friendly, and even helped me load the soil onto the flat bed cart with me. After I was done checking out, there was a younger lady in the garden area who was told to go on break, and offered to help load the soil in the truck with me, since the guys that usually do it weren't around. I didn't want her to have to go to work while on her break, but she insisted. That kind of work is hard to come by.
Then the guy that usually does it, finally comes out of hiding, and the girl asks him to help. He says yes and even pushes the heavy cart for me to where I parked and loaded it into the truck with me.
I was very impressed with how everyone was working together. That is what I call true teamwork.
I will definitely be coming back to this location.”
“Almost every worker I passed by today said hi and was very friendly. (It did help that I had my dog with me :) however, they were very kind and respectful of my dog who is still learning how to interact with the general public. My dog got a few treats. Chatted with a worker named Alicia who was very sweet and made me feel welcome. Thankful for kind people!”
“Jack in lumber was very helpful today and was great with helping me find what I needed and helping load my purchase! Very friendly and knowledgeable overall a great guy to have around!”
“Great experience planning a kitchen and bathroom remodel with my client. Kitchen designer presented 3D Renderings made changes when requested. Lisa was very pleasant to work with and was privy to any needed details.”
“I was in the garden center the morning of Friday May 24th. I wish I would have gotten the name of the women who was working as cashier. She was an absolute delight. She was chatting away with customers, while answering questions, and even cheering on the young men who were helping to load up. She seriously should be the manager. What an asset.”
“The 5 stars are for Phil in Windows & Doors at the Fenton, Mo store. Phil helped my wife & I today with several items (spent $555.00) in multiple departments none of which were Windows & Doors. I know he saved us at least an hour if not more time in the store. If Lowes had him training they would have more 'on the ball' employees. Home Depot & Menards would be wise to hire him away and put him in charge. Thanks Phil!”
“This is my first time shopping at Menards and definitely won’t be my last. They have everything person might need and if they don’t have it, you probably don’t need it.”
“All thanks to the exceptional assistance provided by Paul (OLD Paul). He has an impressive knowledge of the products available and offered valuable insights to help me make informed decisions. What stood out to me the most was Paul's patience and willingness to go above and beyond to ensure I found exactly what I was looking for. Thank you Old Paul for your outstanding help and for making my shopping trip a success!!”
“I am so thankful for the team at Autco Home Appliance, led by our sales associate, Jay Starling. Jay was our man from start to finish. He helped my wife and I make some difficult decisions on our remodel. We took our time and never felt rushed or pushed. We were able to get a refrigerator, rangetop, dishwasher, dual ovens and a dishwasher. All top name brand appliances like Bosch, Wolff and GE Profile. The price was fair and the service top notch. They even stored the appliances in their warehouse till our contractor finished the job. Additionally, when the red knobs for the Wolff range were not with it, Jay personally made sure Wolff sent us out a new set. I could not be happier with Jay, the team and the service we received from Autoco!”
“Julie (?) helped us in the paint department, and she deserves a RAISE! She was competent, knowledgable, honest, and extremely helpful. She not only helped us efficiently, but also several other customers simultaneously, and had a great personality to boot! Whatever you’re paying her isn’t enough!”
“5 stars for head cashier Jake and Al at the checkout. Both helpful and went out of their way to find products that were stocked outside and not on the labeled shelf. -1 star for other less help full employee. Hope Home Depot can get more like the first 2.”
“Today is Black Friday, an obviously hugely busy day. While trying to take advantage of an on-line Black Fri. deal, I hit a snag. Between "Michelle" in the Lawn & Garden area at the Sunset Hills store, and the on-line representative, we got the order placed. I'm so impressed with Michelle - she was so incredibly helpful, despite being crazy busy. Nicely done Home Depot!”
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“I love going into Menards there's always so much you can see. The light fixtures they have on display are definitely a sight to see. If you were looking for a light fixture that is definitely the place to go there are hundreds to choose from. I also enjoy going in the garden and lawn section because there are so many different unique things you can find at Menards.”