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“Very friendly people who are good at asking questions. One time they gave me 30% off each tool I had instead of only 1 tool like was advertised. This is the only harbor frieght for me!”
“I Loved this little place! I will start coming in here more often now to help the small business man stay strong. Everyone that worked there made sure I was taken care of, I like that. I filled up my rv propane tanks, I was in and out in no time.”
“I love Ace Hardware in Crestwood. Friendly, helpful staff and great coupon savings. The variety of products to choose from are impressive. 5 stars all the way.”
“This is a really great store with great customer service. I went in yesterday for screws to help fix my broken chair and after explaining my situation I was assisted by Austin who took the time to help me find the screws needed to fix my chair. He was very professional and very helpful. My shopping experience here was successful and easy.”
6:30AM - 4:30PM
139 W Jefferson Ave, Kirkwood
Hardware Stores
“Very helpful in letting me know which supplies I needed to do a project myself and even gave some tips on how to do it and what not to buy. I’ve not had this level of service at any other hardware store.”
“I just had to say how refreshing it was to be treated like a valued customer. I called the store 10 minutes before closing and Lucy, the associate was so kind and helpful and made me feel like she truly cared about my questions and she was able to answer my questions (she really knew her products). She suggested I come in to visit today if I had time. I went to the store this morning and was greeted by John, another wonderful associate. I explained that I had called the day before and would like to see the Natural Gas Weber Grille with 3 burners. He showed me the model they had on the floor, which was for propane but offered to show me the natural gas model that they actually had in the back and used for company cook outs. It was just perfect! I can't believe the only two associates I had come into contact with were so wonderful and went above and beyond to make sure I was getting all of the information I needed. I was elated. John sent me to the front to check out while he helped someone else for a moment. Lucy was there waiting for me with all of the delivery information etc. Another gentleman answered a question for Julie about timing for the delivery and he was wonderful also. I have to say, that was my first time in an ACE store, but it won't be my last. They totally spoiled me! I have never been treated like that at a big box store. PLUS, the price was right too! ACE had the best price for the WEBER Grille that I bought. You can't ask for more than that! THANK YOU ACE HARDWARE!”
“Went to Dickey Bubs for a specific hat but couldn’t find it and Jenny K. went out of her way to look through all the hats and wasn’t able to find it.So she notified us that they are ordering more next week and that she could order from another store to get the hat we wanted.Most helpful employee ever, nobody goes out of their way to do stuff like that anymore.Give her a raise or something.”
“First, I just looked at other reviews for this location. Im not giving this store a low score like others have solely because Tractor Supply as a whole is “woke.” I'm basing my score due to my interaction with the staff IN THE STORE. Big difference. Anyway, I normally shop at Tractor Supply in Troy. However, this location had one planter in stock that I really wanted and I made a long drive to get it. Online it said there was one. But when I got there, Deven thought there were more and went to look and found a lot more of this particular hanging planter! I was thrilled! (Corporate needs to make sure they are on top of what’s in stock at different locations.) Thank you Deven for going the extra mile. Let’s talk about James. He not only helped us locate stall pellets, he offered to put them in my cart (and load them in my car) and then THANKED me for shopping at Tractor Supply! Who even says “thank you” like that anymore? James did. Kudos James. Jessie was super sweet at the register. And one other gentleman helped me find a few other things but I didn't get his name. Obviously it was a great experience at this location. Thanks to all! You're what customer service is supposed to be like.”
“Just Around The Corner Wood Floors made the experience so much easier. Wayne Brooks did an excellent job consulting and educating me about the process and dividing the work into two different sections so it would be the least disruptive in my life. Mark, David, Jake, Brian, Dave, Ryan, Todd, and Jacob all worked on the floors for many days. Some of the wood panels had to be replaced. The workers went above and beyond , even putting out food and water for my pets because they knew I wouldn’t be there in the early morning. I would definitely hire them for work in the future!”
“Hey, I wanted to give a big shout out to Jake. This guy goes above and beyond for us. He’s helped us out on many projects renting out equipment had to come and fix it when it’s broke on his own time. We will continue to buy things and rent things from KK, what a great person to have on their sales team”
“I will NEVER shop at Home Depot or Lowe’s again unless I’m forced to for some reason. Schnars has 10/10 customer service. Let me tell you about my great experience.I needed a new weed eater so I walked into Schnars. I was immediately greeted by a gentleman who I believe is named Jacob. Not in an aggressive sales way, but more of a helpful greeting.I set my sight on what looked like a pretty good deal, but was kindly directed to an even better deal which would save me money and get me a blower, weed eater, and 2 batteries for a great price, which turned out to be an obvious choice. They threw in a free Echo hat just because they are nice . Honestly, I needed another hat, so I was happy.Turns out I forgot the second battery that came with the set. A few hours later I was SHOCKED to see that the same gentleman showed up to my door step just to personally deliver the battery to me. Who even gives such great customer service anymore?Anyway, I felt compelled to leave this review because I’ve now been there like 10 times and have had a great experience each time.”
“I took a class this morning, and ADRIAN was my teacher. I called yesterday (Friday) being very upset about my 2 - 3 month bad experience with a different woodworking supply store regarding a class that I really needed to take before taking an online course (the one of my dreams - so excited) in November. When I called I spoke with TIM, who could not have been more so down-to-earth, kind, tuned-in, and helpful. He asked, "Can you come in tomorrow morning?" The class was the best class, AND teacher who taught me esoteric details that , I swear, opened a blocked pathway in my brain. I've been trying to break through it for a couple of decades! He left nothing out. Have you ever taken a class or read a how-to-book where you don't find out until later that they intentionally left out key points or steps that would make you or break you. Status or job security has to be the reason. Walking to my car after the class I was thinking, "This is the first day of the rest of my life." That sounds cornball - it even surprised me! I was, and am, over-the-moon with this experience. Also(!), the store itself is like a child's dream candy store to a woodworking enthusiast or professional. And the STAFF is top-notch. They are good guys, and that is saying a lot these days.”
“Every time I go to this Ace store someone helps me out above and beyond the call of duty. The associates are very knowledgeable and helpful. I only wished that I was closer to this store.”
“Staff is helpful and patient with my questions about various products. I haven't found anywhere in or around St. Louis that has 1/4 of the selection and I know the only hope you may have to beat the prices is rolling the dice online.”
“Had a great experience at this store today! I came in to buy a pair of replacement tires for a camper trailer, and I was met at the door of the store by a pleasant young man who immediately inquired as to what I needed, led me right to the correct product, and then checked me out. I was in and out of the store in about 5 minutes and the tires fit perfectly. Highly recommend!”
“The customer service and quality materials is the reason I always go to Hoods. Al answers all my tedious questions with patience and Rachel is always super friendly.”
“As the President of Montgomery County Fire Alliance I would like to thank Heavy Duty Equipment on behalf of all the Chiefs for their generous donation of leaf blowers that were able to be shared with 4 of our fire departments. As the Chief of Montgomery Fire I’d like to personally thank you for the two new leaf blowers that allowed us to make our tankers even more ready for this year’s season.
The shop looked great while we were there too, lots of nice equipment.”
“If anyone read my last message. Please forget it.
This new one is: these guys do the best they can. Sometimes it takes a while getting parts needed. They have no choice.
I know they do a good job just have trouble getting parts needed.”
“Very personal feel. Old school personal touch coupled with the latest product and plants. Note that this is a smaller Ace than most but the gardening area outside offers lots of choices. And free fresh made popcorn ?. Been going here for 30 years. I do miss the shop cat that used to live in this Ace.”
“We intentionally drive out of our way to go to this hardware store...the cashiers are super friendly and actually work things around to save you money...just bought a battery operated Dewalt weed eater, leaf blower combo, saved $90 for being a rewards member and got to use $20 gift card that we picked up last visit...SCORE!!!!”
“Great store when looking for cabinet or door hardware. Incredible selection and good resource when looking to match existing or historic fixtures. A little pricey but high quality hardware so really depends what’s important to you. Either way, worth a visit to get ideas and explore options.”
“The staff was super friendly, and even helped me load the soil onto the flat bed cart with me. After I was done checking out, there was a younger lady in the garden area who was told to go on break, and offered to help load the soil in the truck with me, since the guys that usually do it weren't around. I didn't want her to have to go to work while on her break, but she insisted. That kind of work is hard to come by.
Then the guy that usually does it, finally comes out of hiding, and the girl asks him to help. He says yes and even pushes the heavy cart for me to where I parked and loaded it into the truck with me.
I was very impressed with how everyone was working together. That is what I call true teamwork.
I will definitely be coming back to this location.”
“I purchased a corner cabinet online and it was to be delivered to the chesterfield location. I received a notification that it was delivered to the store. I spoke with Nicholas and he said his manager noticed it was the wrong one and that the correct one should be there the next day. (Thank you to his manager! I’m sorry I didn’t get his/her name). My experience talking with Nicholas was the best customer service I’ve encountered!! He was kind and informative. Nicholas informed me the cabinet was not “assembled” as I had seen on the website. He went out of his way to put it together for me because I am not able to due to hand and wrist problems. Thank you, Nicholas!! I want to give Paul a big Thank you for putting the cabinet in my car for me!”
“Almost every worker I passed by today said hi and was very friendly. (It did help that I had my dog with me :) however, they were very kind and respectful of my dog who is still learning how to interact with the general public. My dog got a few treats. Chatted with a worker named Alicia who was very sweet and made me feel welcome. Thankful for kind people!”
“Jack in lumber was very helpful today and was great with helping me find what I needed and helping load my purchase! Very friendly and knowledgeable overall a great guy to have around!”
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“I love going into Menards there's always so much you can see. The light fixtures they have on display are definitely a sight to see. If you were looking for a light fixture that is definitely the place to go there are hundreds to choose from. I also enjoy going in the garden and lawn section because there are so many different unique things you can find at Menards.”