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September 2024 by Matt Wieland
I purchased a set of Michelin tires for my truck and had them installed here. The women who installed them did a great job and I was surprised they use nitrogen in the tires. They offer free nitrogen fill ups to Costco members. I love my new tires!
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September 2024 by Ann Tucker
Appointments don't matter. Maybe they're super understaffed or something but my tire rotation that I had an appointment for is still not finished an hour and a half later when I was told ~45 minutes.
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March 2024 by Ikaika Lyau
Terrible service. Price quoted isn't price in store. Guy at the desk was busy on the phone for 15 minutes and not helping anyone. Took 3 hours to finish a rotation because they were busy. Go to Dobbs or sams. They have better selections and can get you in and out faster.
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March 2024 by Zachary Rodriguez
Amazing food and competitive prices.Terrible customer service.
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December 2023 by Denise deRouen
The tire shop is a convenience, and bargains are to be found if you're shopping for a complete set or fewer tires. I bought a complete set of Bridgestones in October 2022 and they were installed w/o any added cost to the tire price. You're going to need tires for your car folks, so why not shop where the price is right and the services are included. My set also included a 70,000 mile warranty. There's also a kiosk outside of the tire section to check your tire pressure and fill the tire if necessary. The tire shop service personnel are more than happy to instruct the member on using the kiosk...even I can do it!!
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December 2023 by Randy S.
We had a giant pizza order of 45 pizzas, and Brook and her co-workers were great to work with. Very accommodating, prompt, and cheap.
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December 2023 by Steven M.
You know, not a bad place if you go right at closing. Other than that it's horrible! You're pretty much shoulder to shoulder with everyone, lines to check out are long and you never know where they start to get into one. BUT! The selections are always plentiful, the employees we encounter have always been nice and helpful, and it's just a regular costco visit as any other store. IF you go right before closing, I'm talking a half hour or less, it's a lot more tolerable. Same selections, a lot less people and a lot less stress. That's the way to go.For anyone reading this that is thinking of going you should go right at peak hour during the day and NOT go when we like to go right at before closing. :DGreat store. Star deducted for the simple fact that it's always super busy which is in no part the fault of the store itself but I'm rating on the experience of shopping there.
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November 2023 by Claire Rodrigo
I drive the extra 20 minutes to go to this Costco rather than St Peters because of the tire center. This one is much more professional. They honor their warranties when the other one will not.
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October 2023 by Guy D.
Quick in and out, no frills affordable gasoline !I live in Illinois where they tax the daylights out of us, essentially for fuel! This store was about $0.80 less per gallon than what is charged in OFallon IL for 87 octane. A huge difference and worth the price of membership. The exit is near the front of the parking area so you have to get in line in the back. Be careful in the parking lot as the place is busy even in the middle of the day during the week.
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October 2023 by Grace M.
Worse customer service I've ever experienced only in this Costco. I renew my membership and this grumpy woman name Robin was helping me. I made my payment put my card on the machine. The payment already went through. Then she asks for my credit card without explanation. She just grab my credit card from my hand and the tone of her voice was very rude. So I asks her why she wants my card since the payment already went through. She seems very confrontational.. so when I left to go inside Cosco, I ask the guy at the standing there. He give me an ok, to use that sliding gate since its open. Then that Robin lady just scream loud and yelled at at me.. who the hell is she? She is just nothing but a cashier to scream at me like that. You see, she is racist toward me. Bc I'm Filipino. Whatever her is problem is, I don't know. If she hate her job so much she should quit. Then I complain to the manager its not helpful didn't even listen to my complain. If she doesn't know how to care her customer or doesn't have empathy she should Quit her job. No one deserves the way she treat me. Its not the way to care your customer. She is rude to yelled at me. She deserved to work at the stock room who doesn't involve with customer's bc she doesn't know how to treat a customer or respect the customer
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October 2023 by Christy C.
Cosco has all your needs, service is always great, and you get more bang for your buck
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September 2023 by Krista C.
Close to home. The parking lot is always busy. Just came for a return on Saturday and that was kind of slow but the food court was extremely busy because it was around lunch. Would highly suggest getting pizza during the week for home. Huge pizzas for only 10 bucks and the service is extremely fast. And the prices are a lot but it always for other things that you can get a really good discount.
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August 2023 by Krisha's Unicorn
My rear tire was flat and I replaced it with spares from road assistance. I fixed flat tire myself with puncture kit. Costco helped me to set my tire back to the place by removing spare wheel and filled nitrogen on all 4.
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December 2022 by Tara O.
Can't tolerate some of the sample employees. Costco shopping experience is always excellent until my kids want something that they are sampling. Lately it is very often that some of the ladies are purposely withholding or delaying the samples. Today, a young man was sampling out brownies. My son had one piece. My daughter had to wait. He told her to come back in 15 min. We came back & nicely he said 2 more mins. Then shift got switched. The new lady said to us 15 more minutes. I tried to convince a 6 y/o to leave but failed. 10 minutes have passed & the lady said 10 more minutes as people were going by. So, 15 min turned to 35 minutes. We patiently waited with no complaints of course. I have it all on video. Costco should re-evaluate their contract with these people! Or just don't sample out anything. These people are negatively affecting the customer service!
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December 2022 by Dean P.
Very nice Costco. We'll laid out and associates are friendly and helpful. Went in early Saturday morning and I was in and out. Found everything I needed.
