“Mary Beth Marshall was very helpful in discussing electric cooktops and microwave oven/conventional oven wall units. I had already decided on a Kitchenaid cooktop with downdraft fan that would fit in the quartz countertop cutout opening. Mary Beth suggested that a Slyman Bros technician come by and inspect my current downdraft fan installation to see if there were any issues with the new installation. Mary Beth showed me display combo microwave/conventional oven combo units. i decided on a Kitchenaid model. Overall, it was a very good purchase experience.”
10AM - 8PM
639 Gravois Bluffs Blvd A, Fenton“Albert was extremely helpful when purchasing a fridge and recliner. Personable, helpful, and knowledgeable of the products he is selling. We will definitely be coming back !”
“Ours is not a fancy or expensive unit, probably just whatever happened to be on sale at Home Depot the day our old one burned out. Fixed quickly for a fair price and back in action!”
10AM - 8PM
9801 Page Ave, St. Louis“Great selection! Geraldine was very friendly, informative, and helpful throughout the entire process; Dana was also very friendly, helpful, and meticulous! We will definitely be coming back!”
9AM - 5PM
14180 Manchester Rd, Ballwin“It is always a joy to work with Callier & Thompson. Today Matthew and Eric installed a new refrigerator for me and they did an awesome job in a tight space. I appreciate the care given to surrounding cabinets and countertops. The new fridge looks great and I am happy to recommend them!”
“Jill C. Is incredibly thorough and knowledgeable! She thought of every little detail for my project and made my decision making easy! That is huge coming from the most indecisive person out there. Walking in the showroom was overwhelming, but she kept me focused and within my budget. I highly recommend requesting Jill. It’s obvious she has been in the business for a long time with her knowledge and shopping experience she provided.***Ferguson/Jill beat area competition pricing!! 100% recommend them both!”
“Originally I wasn't a customer at all. I came in possession of furniture for free 3 months ago that turned out to still had rent to be paid on through rent a center. I contacted rent a center and they made it to where I was able to keep items and to take over that account. They even threw me a good discount due to the situation.”
“When I was unable to get the job done locally, I made the drive down to Fenton. My salesperson Tandra took care of what I needed and got me exactly what I wanted and a great installer. The owner Austin came out met me and shook my hand and let me know I was at the right place. The installation is complete and the job couldn't be any nicer everybody did a first class job don't hesitate to go and see these folks they're going to get you taken care of the right way please ask for Tandra she will have amazing attention to detail and get you what you need!!”
“My husband and I cannot recommend St. Louis Home Fires enough! We spent weeks contacting companies and exploring showrooms in search of a new gas fireplace and kept getting astronomical quotes without anyone actually coming to look at our house. Frank (owner) at St. Louis Home Fires was amazing from the start! He personally came out to our house before providing us a quote for the work and accompanied his team a few days before the scheduled job just to ensure they knew exactly what work was required. His guys were incredibly knowledgeable and efficient during install, and when we noticed a slight cosmetic issue after install, Frank responded within minutes with a solution and had the new part ordered and installed within a week. We are VERY happy with the level of customer service we received from Frank and his team. Would highly recommend using them for your fireplace needs.”
6AM - 10PM
390 THF Blvd, Chesterfield“I purchased a corner cabinet online and it was to be delivered to the chesterfield location. I received a notification that it was delivered to the store. I spoke with Nicholas and he said his manager noticed it was the wrong one and that the correct one should be there the next day. (Thank you to his manager! I’m sorry I didn’t get his/her name). My experience talking with Nicholas was the best customer service I’ve encountered!! He was kind and informative. Nicholas informed me the cabinet was not “assembled” as I had seen on the website. He went out of his way to put it together for me because I am not able to due to hand and wrist problems. Thank you, Nicholas!! I want to give Paul a big Thank you for putting the cabinet in my car for me!”
“Purchased an s-series dual grill and am very satisfied.Customer service (Eric) was exemplary while dealing with a damage (shipping) issue .Highly recommend Vision grills !”
“The staff was super friendly, and even helped me load the soil onto the flat bed cart with me. After I was done checking out, there was a younger lady in the garden area who was told to go on break, and offered to help load the soil in the truck with me, since the guys that usually do it weren't around. I didn't want her to have to go to work while on her break, but she insisted. That kind of work is hard to come by.
Then the guy that usually does it, finally comes out of hiding, and the girl asks him to help. He says yes and even pushes the heavy cart for me to where I parked and loaded it into the truck with me.
I was very impressed with how everyone was working together. That is what I call true teamwork.
I will definitely be coming back to this location.”
“Almost every worker I passed by today said hi and was very friendly. (It did help that I had my dog with me :) however, they were very kind and respectful of my dog who is still learning how to interact with the general public. My dog got a few treats. Chatted with a worker named Alicia who was very sweet and made me feel welcome. Thankful for kind people!”
“Jack in lumber was very helpful today and was great with helping me find what I needed and helping load my purchase! Very friendly and knowledgeable overall a great guy to have around!”
“I have been a customer with Rent-A-Center for over 15 years. I've never had any issues with any of the locations that I have rented from or purchased. My items from management employees have all been great. They're well educated and I don't think I would go any other route.”
“This is an excellent store and location for me and I just did a return and I was in and out in one minute now that is fast. I can't believe I was in an out in one minute and it was busy.The people are friendly and kind inside especially if the return department service desk and I recommend this guy to anyone in the area and I have a lot of Christmas decorations as well.”
“This location has the most helpful people!
Brianna, Mike and Sid actually everyone there is so awesome! They will make sure you are a happy customer!! Excellent customer service 5 ?!!”
“Ordered a new fridge online for a price much lower than any competitor. Before confirming shipping, Melissa sent me images of the fridge I had purchased and called me to see if I would like to proceed. There was some cosmetic damage which is common for an item with this big of a discount. I was hesitant to continue but Melissa took it upon herself to find me the exact same model that was in new condition. Rather than charge me the difference in price, Melissa and her GM gave me the fridge in better condition for the same initial price. As somebody furnishing their first home this was extremely helpful and I am grateful for the great customer service. 10/10 would definitely recommend!”
“I was in the garden center the morning of Friday May 24th. I wish I would have gotten the name of the women who was working as cashier. She was an absolute delight. She was chatting away with customers, while answering questions, and even cheering on the young men who were helping to load up. She seriously should be the manager. What an asset.”
“I am so thankful for the team at Autco Home Appliance, led by our sales associate, Jay Starling. Jay was our man from start to finish. He helped my wife and I make some difficult decisions on our remodel. We took our time and never felt rushed or pushed. We were able to get a refrigerator, rangetop, dishwasher, dual ovens and a dishwasher. All top name brand appliances like Bosch, Wolff and GE Profile. The price was fair and the service top notch. They even stored the appliances in their warehouse till our contractor finished the job. Additionally, when the red knobs for the Wolff range were not with it, Jay personally made sure Wolff sent us out a new set. I could not be happier with Jay, the team and the service we received from Autoco!”
“Awesome trucks easily to drive . Simple process in and out in five minutes. Vehicles are really clean inside and out . Also, it was full of gas . Guys working the counter were super friendly. I will definitely use the Ellisville facilities again .”
6:00 AM - 10:00 PM
1212 S Kirkwood Rd, Kirkwood“Not sure what changed at this location, but the customer service today was AMAZING. We had 4 different employees ask if we needed help. They were so friendly. The young man who checked us out was so nice. 5 stars for today's team at Kirkwood Lowes!”
10AM - 8PM
178 THF Blvd, Chesterfield“Bought airpods for pickup and on the way to pick them up I got a call that my old pair was found. Showed up to the store and Tristan was super friendly, quick, and helpful in canceling my order.”
6AM - 10PM
10890 Sunset Hills Plaza, St. Louis“Today is Black Friday, an obviously hugely busy day. While trying to take advantage of an on-line Black Fri. deal, I hit a snag. Between "Michelle" in the Lawn & Garden area at the Sunset Hills store, and the on-line representative, we got the order placed. I'm so impressed with Michelle - she was so incredibly helpful, despite being crazy busy. Nicely done Home Depot!”
“5 stars for head cashier Jake and Al at the checkout. Both helpful and went out of their way to find products that were stocked outside and not on the labeled shelf. -1 star for other less help full employee. Hope Home Depot can get more like the first 2.”
“I am sad about our Best Buy store closing permanently November 30, 2023. I will be purchasing fixtures chairs and whatever they have so I will be checking in till the end of the month. The going out business sale is a great value!Thank you and I appreciate the service.The selection on fixture, leather sofa, and more is going fast!Gloria~”