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October 2023 by John J.
After attempting to order our first RV purchase from a local dealership that didn't deliver and never refunded our down payment, we found the exact model we wanted at Quality RV, so we went there. We wish we had just gone there to begin with. It was a 3 hour trip from where we live, but well worth the drive. No added or hidden fees...what was advertised was what we paid. The no hassle, no pressure sales staff was refreshingly different from what we were used to closer to home or with other large-ticket purchases. Charlie told us to go look around the lot for what we wanted and to stop by when we were done if we had any questions. He didn't 'tag along' or point out every little feature to try to make a sale while we were browsing their selection. Once we decided to buy, Travis handled our paperwork and was equally as friendly and accommodating, explaining any add-ons informatively and honestly, without trying to push us into buying anything we didn't want. When we went to pick up our new trailer, Cody treated us as though he had known us for years as close friends or family, guiding us through every feature and maintenance task for well over an hour, and taking the time to answer any questions we had thoroughly so we left feeling confident that we knew everything we needed to know. And since purchasing, Kim in parts/service has been an extremely helpful, friendly resource for parts, accessories, to schedule any service needs. We will go out of our way to make any future RV purchases from Quality RV, a small, family-owned dealership that has always treated us as though we are family from the first visit.
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October 2023 by Aaron R.
Wouldn't call anyone else ! Jamie has come to our rescue a few times for service, always does the job rite ! Thanks Again, A+ thanks, Aaron
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September 2023 by Allen Carr
I traveled from Texas to buy my 5th wheel from Quality RV because they had the model I was looking for at a price no one could or would beat. I dealt with Travis first over the phone and from the first contact to the last he was prompt in returning calls and emails. When I arrived to see and pick up the trailer things only got better, we did the walk through BEFORE signing a any paperwork. Cody did the walk through, and it was obvious he knew exactly what he was doing and was familiar with all the features of the trailer. Once the walk through was complete I met with Travis to sign paperwork. I was in and out in less than 10 minutes. At no time did Travis ever attempt to sell my any extras like service contracts or insurance. They also were more than happy to work with my credit union who I used to finance the camper. I would definitely recommend Quality RV to anyone in the market.
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August 2023 by C Johnson
Best prices on RVs at the lake and their service is phenomenal! They have always taken care of us.
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June 2023 by Margie Cook
No one came to help us but we looked around. Some campers were pricy and we didn't find the one for us but it's a nice place
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June 2023 by Christopher Cook
Great group of people will definitely visit them again for any of my rv needs
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May 2023 by Giovanni costa
Lady behind the counter wasn't very helpful. I needed a part and she said they don't carry any and I asked her if they sold the whole kitchen faucet and I felt like she was watching me if I was going to steal a part but I wanted to see if they have one like mine and how much, I wound up buying one at Lowes. Worked out great.I like the response they put down.Told lady behind window that was sitting at her desk,I was looking for hose or line going to faucet, she said they don't carry any parts for them. Ok I asked do you carry faucets? She says in the back, I said where, she got up walked to them. ok I started to look at them, and she walked about 10 feet to my right and started to look at parts on the wall and glancing at me and what I was looking at. Why didn't she help me find one or go back to her desk? I'm thinking she looking to see if I'm going to rob a part off one. Money is not a object we're 1600 miles from home and just wanted it fixed. I don't recall her saying go to Lowe's or Home Depot but why would I go there if they sell them there?I was at Lowe's originally and they are the one's that recommended them and they would have the part, keep in mind Lowe's didn't have the part and I was looking at new faucets and the plumbing guy kept insisting I go to quality RV and they would have that part.
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March 2023 by Jefferson County Militia
I was in a jam and needed a new wheel for my trailer and they were able to help me out.
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February 2023 by DeAndre Simpson
I deliver RVs to this dealership often, from the quality of service and the friendly staff I always feel welcomed!
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January 2023 by Elizabeth Cale-Cohoon
This was our first trailer purchase and everyone, from start to finish, was so kind and and helpful! We prefer supporting a small family owned business rather than a large national chain. Quality RV did not disapoint and was worth the 90 mile drive. They had a lot of stock to chose from so there is something for everyone. There was no pressure when we were looking. The salesman, Charlie, just let us look around but was available of we had questions. Cody (who is awesome) did the walk through of our new trailer and he made sure we had all the information we needed before leaving. There are no hidden fees..the sticker price is what you pay.
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October 2022 by peggy Sieg
Just purchased our 2nd Rockwood travel trailer from Quality RV. Wonderful experience from start to finish.
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October 2022 by Gary Wells
Great sales department. Great delivery department. They thoroughly explained every detail before letting us drive off the lot. We had a great experience with Quality RV.
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August 2022 by Nicholas Pappagallo Jr
Great small town dealer. Personal service and Travis was very helpful with questions I had. All of the staff was excellent and answered any questions! Would recommend the dealer for parts and sales.
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July 2022 by Dianne Thompson
We just bought our 3rd RV and I have enjoyed all of them
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July 2022 by Kim Grimes
Had exactly what I needed and very knowledgeable. Reasonably priced. Needed new camper power cord.
