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January 2024 by JJ R.
Kept having my power blank out for years. Would happen every 5-12 days it seemed like. I eventually had enough and called. Got my report entered and had the Licking office call me back within 2 minutes of my call to explain the issue and why it keeps happening. Come to find out, this is the worst year ever for small rodents getting fried. Had a decent conversation about it and the conclusion is, we just need to hunt and get the squirrel population under control. He said last year was in the 100s of rodent caused outages. This year, just less than 2,000.Appreciate the super fast response time this company has and the 5 star customer relations.Thanks to everyone at ICEC
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March 2023 by Olivia
Nice people
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June 2022 by Kristie Miller
This review is specifically for The Internet Service .Farrell is ALWAYS so quick to call us when we have issues w our internet or questions . Even after hours . Been using them for about 5 years now and we couldn’t be happier . Strongly recommend IC - formally known as “Train “ for your internet services !
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January 2022 by James M.
I moved out of Salem 6 years ago, still waiting for my $674.00 money from the co-op. I wonder how much money they owe out to the people that have accounts with them.
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July 2021 by Saydie Hughes
I love intercounty! They’re so helpful and so welcoming!
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June 2021 by Homestead At Last
5 stars just for working with Dalton in the Bucyrus area. He’s a gem of a guy
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June 2021 by Carolyn Ross
Charging me for a electric bill that is 30 years old, and I have had electric with them all this time, said I should of have gave them my new address, when they had my address.
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December 2020 by Virginia Cyrus
Great customer service, the people are courteous and I feel “comfortable” around them, ( they always answer my questions, they don’t make you feel like an idiot ). Thanks to everyone at Intercounty ??
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September 2019 by Kimberly Land
Horrible. I tried to call for 2 days to set up a payment! Got hung up on from the automated messages for 2 days! Day 3, they cut off my electric! I finally got them by pretending there was a power outage. They wouldn't turn my power back on even though I have a sick kid at home and I could set up a payment for the next day (on pay day). Heartless. I had to get a loan. Thanks for nothing! There is no other company I can use either. :-(
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September 2019 by Robert Hopping
Called Intercounty for an issue with our transformer that was causing us to be without heat. Within 15 minutes there was someone at our house addressing the issue. In less than hour we had a new transformer installed and heat in our house. Great job!! Very much appreciated.
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September 2019 by Jason Lawrence
Intercounty Electric Co. will take a deposit they make you put down the will not give it back. So don't trust them.
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September 2018 by Jack Dietz
They overcharge for electric and say when you stop using them they will pay it back to you well I've waited 6 years and still no check. They say they don't know when they are going to pay it back. Sounds like a big PONZA game to me they owe me about $2500 I wonder who else they owe to.
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September 2016 by Allison Korba
I don't know what to say because they treat me differently than my husband. When they have talked to him they roll out the red carpet , for me they drill me for info and act like I am breaking the law .
