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March 2024 by Robert Walding
Said they couldn’t ship my eBay package. Due to the fact they don’t have a printer for it. I have never went to a post office location that didn’t have everything a post office should have. Also Hy-Vee customer service and the post office are in the same area with only one line. I really don’t feel like my mail would be safe here.
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September 2023 by Tom Coffey
I’ve had several good experiences hereGood staff
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June 2023 by Jacob Strange
Website hours are wrong for post office
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July 2022 by Fred Miller
Arrive when it opens is best..
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February 2022 by Donny H.
I have been coming to this location for six years and have never had an issue until today. My issue is my packages not being delivered to my home address. I sat and watched out my window the mailman/woman put a "sorry we missed you while you were out" notice and not even TRY and make an attempt to deliver the packages. My neighbors have said and done the same thing been watching waiting on their packages and they get notices instead. These mail carriers are very lazy and rather stick a notice in the mailbox over trying to make an attempt to do their job and deliver the mail. I called today and a woman supervisor name dusty said "they don't get paid to deliver packages to your door that what Fedex, ups, and amazon get paid for. This supervisor dusty was very rude disrespectful and unprofessional over the phone she would not let me speak constantly trying to speak over me so I politely hung up, and left this review.
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January 2022 by Veronica G.
If I could give no stars I would. My mail is constantly being Mia delivered or not at all. Filed several complaints for almost 3 years now to no avail. They lost the ashes of my loved one. I have to go pick up packages if I want them and even then I have to argue with them every time as to why I have to pick up packages there. I requested specifically to pick them up after they LOST THE REMAINS OF MY BEST FRIEND!!!! And now my W-2s are coming up missing. I suspect the carrier of either stealing my W-2s or purposely mis delivering them. Which is great when I got a neighbor who likes to hit the crack pipe and is now making threats. So glad to know he might have all my personal information like my SSN. When I've talked to supervisors they give me the run around and refuse to give me information to take the complaint up the chain. My best advice? DO NOT LIVE WHERE THIS IS YOUR POST OFFICE. They are HALF the reason I'm trying to move. And no this was an issue before COVID-19. They don't care. They are not interested in your issues. Screw this place and the shady employees!
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April 2021 by A B
There is no frwkin usps here
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February 2021 by Kayla S.
Not only did they refuse to deliver my package saying there was no access even though roads were clear and they delivered my neighbors package. They have now rerouted my package from being just a couple miles away to go through UPS so now it is in Texas and has to be sent back. Making me wait another almost week. USPS is worthless. I really wish it wasn't decided for us that we are forced to use them because I would absolutely never again do so.
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January 2021 by Ryan Willett
The service was the best I've had at a post office.
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December 2020 by Sutton B.
I don't know what happened to what was at one time a great service. It seems to take forever to get a package or even an envelope from here to anywhere. I will give kudos to our carrier - he's a rarity in that he goes out of his way to make sure our mail is delivered to the right house, and diverts it to my sister's house across the street if we know we'll be gone. But he's an exception to be sure. A small package I sent a full week before Christmas to my goddaughter in Portland OR is still not there, and today is the 31st. I certainly regret trusting them to get it there on time., I only use the USPS if I have to. There are way too many superior alternatives.
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December 2020 by Briannica P.
I've been having to go to this post office a lot to pick up packages that were 'attempted delivery'.
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June 2020 by Jeremy B
So much better than going to the actual Post Office.
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April 2020 by JA K
Google said open, the door says that entrance was closed, and this inside a hyvee.
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November 2019 by Dakota Callahan
Katelynn in Customer service isnt customer servicy. ? called and asked a question about their postal services and she was very rude.
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September 2018 by Alicia M.
I had such great service here. Jim did an awesome job with manners and kindness. He was super quick getting our stuff done and sent. Very satisfied with this post office. The only issue, the building messed like hay or an animal farm of dried hay everywhere.