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April 2024 by Mckenzie Bean
Easy in and out, Ladies are always nice and helpful
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March 2024 by Brennen Rybak
Walked in on a Saturday 30 mins before closing. There was literally zero line and two smiling clerks who greeted me. Kelly helped me with my with my mailing needs and made sure all was in order with my passport. She was pleasant, patient and thorough. Best post office experience I have had in years.
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March 2024 by Jesse Fecher
The staff was very friendly!
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February 2024 by Josh Sipp
Constantly scans packages to be delivered that day then delivers them whenever they feel like it. As well as shoves packages that have no business being in my mailbox due to size, instead of putting them at our door because they're too lazy to drive up our driveway or walk, despite making $20/hr.
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April 2023 by Whitney Erwin
Had two packages say they were delivered on my porch but were not. We have security cameras and no one dropped a package off. Submitted a claim to this post office and was told they talked to the driver and the driver handed them to me. Two days later they were delivered to my neighbor. Apparently they just flat out lie to you.
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February 2023 by Rachel Robinson
The front desk workers at this location have been so friendly and helpful as I’ve worked to mail some important documents and needed some extra help with them. I am so grateful for their patience and also could tell they genuinely wanted to get everything done correctly for me especially knowing how important the documents were that I was mailing. I’ve had bad experiences with FedEx and UPS so this was such a nice change!
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February 2023 by Timothy Nitz
If I could give them zero stars I would. This post office is the most worthless post office I have ever dealt with. They have lost multiple of my packages. I constantly have to get packages redelivered and sometimes they fail to redeliver when is says they will. Also don’t bother calling the actual number for the post office, they will never pick up. I’m so sick and tired of having to deal with them…..
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February 2023 by B G
We went here to get passports and were treated very rude. We had EVERYTHING required yet it was like a game to see how many times they could come up with a reason to deny us! We're paying $130 each plus another $30 "service fee" for each passport!! This place should be paying us for having to deal with them!! It's truly embarrassing that the level of customer service can be this low. Literally my 14 year old could do a better job! Sorry we interrupted your Facebook posting, nail painting, bubble gum smacking, hair flipping time lady! Maybe you need a new job where people shouldn't rely on you for assistance.Went to a different Post office in Platte City and they had it done in no time!
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December 2022 by mikki sale
We moved to Liberty a few months ago from Southern Mo. I really appreciate this USPS office location & especially the staff and level of customer service. Our postal carrier has also done a great job as well. We had difficulties with delivery the whole 5 yrs we were in Southern Mo, but no problems here.
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December 2022 by Cody Ramseyer
Employees are extremely rude and yell at customers because their drop box gets jammed, employee literally screamed at us for dropping off boxes, most unprofessional thing I’ve dealt with.
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October 2022 by Ree St
Lived in area for ten plus years now every time I get a package delivered thru usps it is smashed and broken, but have never had a problem with other services like Amazon etc. Come on usps do better
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September 2022 by Erica Herrera
I had my passport app renewal and the lady was very nice and friendly. I'm glad they have people like her. Thank you!
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August 2022 by Sumpinfunky
I've got to say, this is probably the best USPS office I've dealt with in a long time. For the last few months, I've sent multiple packages - many that require special assistance in shipping - and every time they've been polite and helpful. Even when asking the same question two trips in a row, she just smiled and answered again. Hope they keep this up. I'll make the extra drive for this kind of service.
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August 2022 by blueberry muffin
Absolutely the worst post office! I have been calling since 8am and no one is answering?! Does anyone actually work there? I know you are busy and may be under staffed but why have a phone if you refuse to answer it! You sent back my package for my address which is correct just seemed to not want to deliver it. I have this problem every single time. The 1 800 number was helpful at least they answer!! But still not fixed I need my post office to answer!! I would give zero stars your not worth one!
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February 2022 by Donny H.
I have been coming to this location for six years and have never had an issue until today. My issue is my packages not being delivered to my home address. I sat and watched out my window the mailman/woman put a "sorry we missed you while you were out" notice and not even TRY and make an attempt to deliver the packages. My neighbors have said and done the same thing been watching waiting on their packages and they get notices instead. These mail carriers are very lazy and rather stick a notice in the mailbox over trying to make an attempt to do their job and deliver the mail. I called today and a woman supervisor name dusty said "they don't get paid to deliver packages to your door that what Fedex, ups, and amazon get paid for. This supervisor dusty was very rude disrespectful and unprofessional over the phone she would not let me speak constantly trying to speak over me so I politely hung up, and left this review.