“I found myself in an emergency need of transferring money from my checking account to my child's account today. As it is Saturday June 4, all of US Banks branches closed at noon I thought. I found one open on the Plaza until 2pm but I'd never make it in time. Had almost given up until I spotted a branch inside a Price Chopper in Liberty with a 4pm closing time. I hopped in the car and drove over 20 miles. The nicest young man, Mark, greeted me and completed the transfer while answering my questions about the process. If I owned a bank he'd have my card an invitation to work for me at a higher salary than US Bank is paying him! I seldom experience great customer service like Mark's these days.”
“I found myself in an emergency need of transferring money from my checking account to my child's account today. As it is Saturday June 4, all of US Banks branches closed at noon I thought. I found one open on the Plaza until 2pm but I'd never make it in time. Had almost given up until I spotted a branch inside a Price Chopper in Liberty with a 4pm closing time. I hopped in the car and drove over 20 miles. The nicest young man, Mark, greeted me and completed the transfer while answering my questions about the process. If I owned a bank he'd have my card an invitation to work for me at a higher salary than US Bank is paying him! I seldom experience great customer service like Mark's these days.”