Savers is a global thrift retailer that offers a variety of gently used clothing, accessories, household goods, and furniture. The store operates under a Rethink Reuse business model, purchasing, reselling, and recycling items to help reduce waste and support communities. Over 300 locations are part of the Savers family, including brands like Value Village and Unique, with more than 22,000 employees worldwide. Customers appreciate the wide selection of items and friendly staff, with some employees going above and beyond to assist shoppers. For example, one employee helped a customer find a bike for a child, making the shopping experience more positive. However, some shoppers find the prices to be high, especially for clothing, toys, and household items, often comparing them unfavorably to lower-cost options at other stores like Walmart or Target. The furniture section tends to have more reasonable prices, although some items are considered overpriced, with a few noting very high prices on certain furniture pieces. Concerns have been raised about store cleanliness and pricing practices. Some customers have observed a strong urine smell near the toy and kids’ clothing sections and have expressed concern about cleanliness. Others have pointed out instances of employee theft and suggested that management should better supervise staff and maintain store standards. Despite these issues, there are positive comments about friendly staff and helpful service, especially in the donation area. Overall, Savers aims to provide a community-focused shopping experience with a focus on reuse and recycling, although some customers feel the prices could better reflect the value of donated goods.
