-
September 2022 by Ashley N.
Just came in and had the worst experience coming in for tools in all the 12 years of my career as a licensed cosmetologist. The customer service was by far the lowest I have ever received from someone behind a cash register. The attitude from the man helping me went from 0-100 after I asked if they had any long haired mannequins in the back. He got so offended and said OH, that's a COSMETOLOGY SCHOOL THING, not a salon centric thing. Dude, calm down. You work at salon centric. I'm just asking for a mannequin head to teach a class about updo's. No wonder this location has the worst ratings, the employees are so rude and seem to think they own the place lol. Drive further if you can, this location really does suck with customer service. Read the reviews!
-
March 2022 by Patty R.
Probably the worst location I've been too my entire existence. This review is only based on checking out. To the women who has green over processed hair. I called your cooperate office today after my visit to actually ask what you had said was true. I was informed as long as I provided my pro card or a phone number everything should be fine. I was asked for ID to make a purchase, I told her I didn't have an ID because I've never been ID to buy anything. I was a little confused to how 2 customer ahead of me weren't carded but I was because out of no where your system was new and it needed my ID? I don't know if you were racial profiling but having your co worker tell me " your just doing your job" sounds hilarious. Because when I walked in both you were talking about your personal life and cursing up a storm lol. I'm sure it that's " doing your job as well" anywho please don't pick and choose who you're new system works on because you're a pathetic liar.
-
February 2022 by C P.
Don' are you guys ever planning on getting your phones fixed ???? Been out of the developer I need the last 6 weeks, don't want to waste another trip there but your phones have been ringing Non stop. Not sure if this is how you run a business...
-
July 2020 by Audrey N.
Appreciated the great customer service here! Location is a little tough to find when you park in the back so just look for the red brick building. Grateful for the hours of operation and the fact that everyone needs to wear a mask upon entry.
-
June 2019 by Thanuttha K.
I purchased many times here because it nears my house. I met the different employees. They are OK. Lately, the small guy who is always there , possibly manager here. This guy is very rude,arrogance, every time that I asked his question, he made sure that I feel stupid or disturb his job. He hates the immigrant stylist. Made sure that you have proper English because he has attitude, his face super angry when he repeats us the question, like we gonna steal something. I asked the name of products because I want to trial a new things, he made me stop my decision. Bad customer service ever, I have to write a review because it happened to me 3 times until I was super upset. This guys suppose to get out of service business. I decided to drive to Alhambra instead I hope they have zero point to hit in the review.
-
April 2019 by Caroline J.
Amy was extremely helpful and answered all my questions. Love this store. My go to spot for stocking up on color. Friendly staff, great products, and always in stock with what I need.
-
January 2018 by Andrea Gooch
Wish they would advertise sales to their customers, we never get any information
-
August 2017 by Patty Allwood
Love this supply store the ladies are always so nice and helpful.
