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November 2024 by Darren Sherwood
I love this place I go there all the time to get stuff.
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October 2024 by Amanda
Found the tire and rim we needed, good prices and friendly staff
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October 2024 by Garrett Snyder
Well I’ll start off with the prices online are wrong.
Don’t expect to show up and purchase anything for the prices posted online as they will tell you they are now 2x or even 3x as much. And refuse to honor their pricing online. What’s even worse is they refuse to FIX the price list completely.
Even when SHOWING THEM their OWN price list online - They REFUSED to honor it.
I checked online pricing, went out. Spent an hour in 90 degree heat pulling a part. Only to get told “too bad. I don’t care what our website says” when I got the part off. And drug it 1/4 a mile to the front checkout.
(And let’s be clear. This part was labeled the exact same way as it was on the computer in person. As it was on the price list. So they %100 are trying to pull a bait and switch)
I got told word for word. “if you don’t like it. You can come in tomorrow and argue with my boss about it”
Then let’s get to the point that they haven’t updated inventory of vehicles for over a year.
(Both row52 and their OWN inventory list are pretty-much all stuck in December 2023)
so you’ll never actually know what’s there unless you want to call them and wait for 20 minutes to find out.
Management has been changed already for FAR TOO LONG for this to still be happening.
One thing I’d agree with is that there efforts put forth into bringing new inventory HAVE improved. But again. How the heck are we supposed to know there new inventory…
WHEN WE CANT EVEN LOOK IT UP.
(Edit*, right after I posted this review. They finally decided to update the inventory, I’m very proud!)
This new management was supposed to be a big upgrade. Now 4/5 times I go to this location. I either get scammed on pricing. Argued with. Or find out the car I went for. Isn’t even there anymore.
Get it together. This is embarrassing.
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October 2024 by Steven Rowlett
Fix your website how am I supposed to look up if the damn website isn't working and hasn't worked for the last 4 to 5 hours fix it would be great
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September 2024 by Todd Lawrence
You might get stuck there depending on what time it is by train
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August 2024 by Dayton
Conya helped me out tremendously!!! She was extremely helpful and kind. U-pull liberty is the best yard in KC!
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August 2024 by J Bender
Counter help was the best! Didn't find all that I needed but some. I'm happy.
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July 2024 by Vickie Lynn Schriever
We took a friend of ours to get car parts
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July 2024 by Danny Bland
Great place. Priced better than the other guys
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June 2024 by R D
Customer Service is ok, yard is very difficult to get around if it rains, import vehicles don’t flip very often, prices are at least good, and they do run sales every now and then. All in all, not a bad yard.
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June 2024 by Tyler Paul
Women behind the counter are super rude for no reason. When you call upper management, you’re literally wasting your time. Just wanted to give my money back and only defend them like they would never do that. I got tired of hearing it and hung up. I don’t want my money back. All I wanted was management to not let that type of behavior be acceptable towards paying customer from employees but apparently he knows them better and they would never do that so. There are countless other junkyards/u pulls in the Kansas City area. I would go to literally any other one than this location. It’s a small yard not a lot of rotation. Was a great spot to come check because you never know plus it’s a great place to grab lunch because the fish market across the street is fantastic, but I literally won’t be back over the way they treat people coming to do business and give them their money. I don’t want to be talked to like that by anyone especially by somebody trying to collect my money. I’ll just go somewhere else and suggest you do the same.
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June 2024 by Gracie Couch
Employees are RUDE, would recommend going to a different place for sure.
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June 2024 by Terry rrewq qqwwwDravenstott
I most always find the parts I need ,great staff
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May 2024 by kiko manta
Thanks much for the discount on my birthday 05/02/2024.
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April 2024 by Jason Morgan
The establishment and the employees are great As for the website, that's a different story. Very, very poor website, hard to navigate it.
I won't use the website again.
