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February 2024 by Rob Schwarzmeier
They were the most helpful and generous shop I've been to... huge help when I was in a jam !!n
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February 2024 by Felicha Trease
Literally saved me! I’m from Oklahoma and one of my tired blew, next thing I know two of them were bad. Said I wouldn’t make it out of Missouri! They did what they could to help me out. This was already a bad trip because I came to see my dying dad, and they helped ease some of my stress. I can not thank them enough!!!
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February 2024 by Dorian Molz CAM RAM CNA
the best
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February 2024 by Running Fast
Called this morning to get my car in, I had a screw in my tire . Caleb asked me if I could come in in 10 minutes. Customer service here was fantastic. I am very pleased. Thanks Caleb for making me feel important.Men I recommend anyone to come here
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February 2024 by Jeremy Berardelli
Awesome service, friendly staff
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February 2024 by David Jesse
Great customer service. Went in to see what it would cost to repair the damaged valve stems on my car caused by oil change technition rushing to replace valve caps and cross-threading them. They put me in for flat repair and replaced both damaged valves and got me back on the road at no cost.
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February 2024 by kyle sallee
Its a very easy and quick experience. They also keep you up to date on everything they are doing. I will definitely go back
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January 2024 by Martin Orcutt
If you're not getting your tires from here you're over paying enough said
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January 2024 by Brittany Bruns
Great first experience! I walked in with a flat (no appointment scheduled) and knew I would likely have to just replace the tire. There was no wait time and the staff was very helpful when answering my questions. I ended up getting new tires (all of mine were fairly worn down) and everything was done in less than 30 minutes. I will definitely be going back! Shout out to Dylan and Anthony for helping me out!
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January 2024 by Aaron Dubois
Love discount tire whether they're Shawnee or liberty. Those guys always take care of my business when it comes to new shoes on velo, acad, or just one of the civics.
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January 2024 by George C.
Discount Tire. Your service is speedy and prompt but you lack quality. I myself care about my car vehicle. I came in to have my tires rotated and balanced. You provided nothing of how this was preformed. Front to back. Switch sides or visa versa. It appeared as I watched. You put my tires on the same position you took them off. Again, no paperwork to follow. You also put my tires on the balancer. Never saw the men put new weights on my tires as I watched but your tech said they did. He handed me a tire balance ticket and of course the numbers were hand written in as zeroed out. You're not fooling me Discount Tire and please tell your employees to stop running through the garage. Very unsafe!
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December 2023 by Mario Usera
Very convenient. Very quick service.
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December 2023 by Chris Anderson
I got new tires from Discount Tire in Liberty today, and I came here to write a review because I was so thoroughly impressed by the hustle and effort from the team today. They run a great business at Discount Tire in Liberty and I will be a returning customer the next time I need some tires.
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December 2023 by Justin Penney
I like to read the negative reviews along with the good. My review is based on my experience. For me personally this was the first time I have come to any Discount Tire. I looked at the tires I selected online but instead of ordering I called in so I could set the appointment and confirm the tires. I was told they would be there by the next day but I set the appointment 2 days later as that fit theirs and my schedule. Upon arrival I was greeted and checked in. They had me park and wait for the next associate to come up to get some more info. I watched the guys working since I was sitting there for about 5-10 minutes. The employees were very efficient and quick with their work. At that time the next associate came out and got my mileage and then did a walk around the truck. It did look like they had a mobile device checking my current tires. Was asked when I had my wipers changed last then I went in to pay since I hadn't paid yet. The associate did try to upsell their extra road hazard package but couldn't justify the extra 40+ a tire to pay for it. There wasn't any pressure just asked me if I wanted it. After that I pulled in and they had me back on the road in about 25-30 minutes. The guy who did my tires after pulling the truck out brought me my key fob and he was polite and in good mood. I thanked him and left.I think the last part is important in the review as I read some other reviews about the service. I personally in my lone visit could say all the employees were polite to me and seemed in good spirits. I seen in the bays guys working but never seen any body postures or gestures of upset workers. Now at the pace they were going I could see how some reviews talked about attitudes but in my lone experience I did not see nor receive any poor attitudes. So the next time I need tires/rotation/flat repair they earned my business for the next time and I would recommend to my friends based on my experience.
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December 2023 by Jake
I honestly don't know how this place has so many good reviews. Hasn't been my experience at all. This was our third and final time going to this Discount Tire. Around 5 years ago I went in to buy new tires and one new rim since one of my rims had a dent in it so the tire was losing pressure. Went in, selected the tires and rim, paid for them, was told they would contact me when the rim was in so they could replace all the tires at the same time. About a week later, they called. I went in. They took all the tires off my rims and THEN they realized that no one had actually ordered the rim.. even though they told me it was in. Nope. It was still sitting in a warehouse in Texas or something. They couldn't put a tire back on my rim since it was damaged. They had to give me a spare that I drove around on until my rim was in another week or so later.The second time we took my girlfriends car in to get new tires. Hers were very worn and had little trim left on them. We went in, selected the tires, and before we even paid they had already taken the tires off of her rims. It was THEN that they realized that the tires they were going to sell us they did not even have in stock (this was 2-3 years ago when they didn't have their current "check-in" process that they currently have were they have you pay for the tires before they pull your car into the garage). They were not able to put her old tires back on the rims because the tires were so worn. They then had the audacity to try to sell us different more expensive tires... we obviously declined. They had to send one of their workers to another Discount Tire location to get the tires we had originally picked out.The third and final time was today. I went in, selected the tires I wanted, told the guy I did not want to pay the "tire collection" fee because I was going to take them with me and resell them. The tires only had about 26,000 miles on them so they were only half worn. Still in "good" condition. After they were done the kid gave me the key to my car and told me I was good to go. I asked where my old tires were and he responded, "oh you were gonna keep those?". Come to find out that within about 5 seconds of them taking my old tires off my rims they took them in the back and started punching holes in one of them for "hole repair practice". This place is a joke. Oh, and its been the same head manager for every one of these issues. He's condescending and doesn't care about any of the issues they put you through. Doesn't care about his employees either. I had a friend who used to work at this location who ended up quitting because of the working conditions and because of this manager. They make you work very long hours with no breaks, 5 minutes for "lunch", and if they don't see you literally running around for your entire shift then you get in trouble. My friend got in trouble one time for stopping for a second to take a drink of water in the middle of the summer when it was 100+ outside.I'm taking my business elsewhere.
