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August 2024 by Dominique Hood
KIRK IS EXTREMELY RUDE . I called to set an appointment he hung up in my face , I then called back asked if he had hung up on me , he said “who is this what do you want “ ?
I’ve been with camp now wow for years and I’ve never experienced this type of unprofessionalism over the phone until I called the location in liberty.
I normally do NOT go out of my way to leave a review on a business because it could potentially hurt them , but this behavior needs to be corrected immediately. I’ve just finished talking to the higher ups and they were extremely nice.
KIRK you’re rude and you should fix your tone if you’re going to be answer phones.
I’ve read the reviews and all the bad ones are mostly about you and your customer service. Let’s do better .
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August 2024 by Liberty Equipment (Mulvaney Ponds)
Good care of my ?
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July 2024 by Joy Strathman
We absolutely love Camp Bow Wow. It makes us so happy that she gets social interaction in an environment that cares about her. Thank you camp Bow Wow. Everyone at Bow Wow camp is fantastic!
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March 2024 by SamuraiNola2021
Had my dog with them since we lived in New Orleans and love how they treat my dog. They are caring and very professional and my dog enjoys going there and playing.The staff is absolutely amazing and attentive to all the dogs, the onsite grooming service is very helpful.They have monthly fun stuff they plan for the dogs and they are very affordable.My dog has made so many great and fun new friends with that he plays with all day and comes home tired and played out.So worth it ?
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March 2024 by Trena Hatfield
Best doggie play in the world..This doggie care you can count on..These folks are amazing!!
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February 2024 by Brianna Thompson
My dog has stayed here before with no problems, but the man who answered the phone (I believe the manager) had terrible customer service and was extremely condescending to me for being concerned about the respiratory illness going around and inquiring about how to keep my dog safe with those concerns. His idea of calming my worries and welcoming my dog and I back were NOT done without attitude and pretentiousness. I also have read the reviews on this page and the manager’s replies seem petty and unprofessional.
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December 2023 by Kimberly Diaz
My pup LOVES Camp Bow Wow Liberty. I know I’ve made the best decision for Linus when I decided to take him there. The staff is courteous and professional. When I see Linus at play, I do see he’s getting the attention and the interaction with other dogs he needs to thrive and grow. And love from the staff.I have seen so many improvements with his demeanor and overall happiness. Thank you so much Camp Bow Wow Liberty.
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December 2023 by DENI Carleton-McVay
I take my fur babies to Camp Bow Wow when I go out of town. I feel secure knowing they are well taken care of and I check in on them with the live cams.
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December 2023 by Allison Grasha
My pup has been going here for a couple of weeks and so far we absolutely LOVE it and so does Obi!
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November 2023 by Ashley Schroeder
Staff are very friendly. Love being able to check in on the camera to see how our pup is doing.... Always happy and playful when we check. Thanks for giving us peace of mind that our boy is in good hands when at Camp Bow Wow.
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November 2023 by Jane Mason
Our dog boards here 1 to 2 times a year and does well. He stays active all day, which is good for a 10 year old that has had TPLO surgery to both hind legs. He doesn't engage in play but has the opportunity to do so if he wants. This is the best place for him!
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October 2023 by Megan
This facility is certainly top of the line and very impressive! It is very clean for the amount of dogs that come through each day. I toured the facility in order to gain some more knowledge about the boarding industry as a whole. When I graduate college, I would like to own one myself. The manager was a very kind lady who guided me through a tour and gave me lots of great information on how their operation works. However, when we first started the tour, she attempted to introduce me to the owner who wouldn’t even turn from his computer to look at me and say anything. Towards the end of the tour, he pulled her aside and told her she needed to stop giving me any information. Every other facility I have toured has been very helpful and welcoming until now. After reading other reviews for this business, it doesn’t seem like this is the first time the owner has been rude and unprofessional. I understand there is business competition in any industry, but in reality there is plenty in the boarding world to go around. Maybe if this owner would be more willing to work together with others in the industry, we could improve it as a whole. At the end of the day, animal care should be our top priority. This ended up being a negative experience for me but I truly did love the facility. Thank you to the wonderful manager who did what she could for me!
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September 2023 by Jeanene Willich
Best doggie daycare ever! The staff and owner genuinely care about your fur babies!
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September 2023 by Beth Bauer
Fun staff!
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September 2023 by Sarah Cunningham
Our fur baby loves when she gets to play with her fluffy friends here. I love that she can run around all day and I can check in on her all day.
