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October 2023 by Kenyia C.
Automotive sucks!!!! no communication skills whatsoever, I waited 3 hours for an oil change just to be told when my car gets back there that they're out of the standard oil and that I would need to get the high mileage which cost more, which is fine but that would've been nice to know at the beginning. Management sucks as well. The poor old guy had a line full of people and was clearly struggling while management walked past multiple times
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August 2023 by Sam D.
Y'all have got to start paying more because there's obviously an understaffing issue. There are people borderline tailgating in the online pickup lot because it's taking so long. I've called the store 10 times and still haven't gotten through to a real person. You need more people working if this is such a common occurrence! And pay them better, because this seems way too stressful for the poverty wage I know they're getting paid.
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August 2023 by Julie D.
They said my $103 order was delivered but it was NOT. They seem to be using thieves for drivers now-at least that's how it appears to me. James O. was the name of the driver eating my food now.
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August 2023 by Brandi L.
I do NOT recommend this Walmart location!! The store does NOT properly sign products in action alley or accept responsibility for their blatant misleading advertising. The sign showed 97 cents but scanned at $1.97Walked back & showed Walmart Check-Out Supervisor... who just said it was an error. Really! The products scanning $1.97 were on both sides of the display showing 97 cents. Even more outrageous... she walked away & did NOT fix the sign or move $1.97 products from 97 cent side of the display. Extremely POOR Customer Service!!! Walmart's Corporate Office should require retraining of Lees Summit Walton Lane store associates. Specifically, the folk with direct contact with customers.Posting the display and signs on Facebook... See for yourself.
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January 2023 by Marsha O.
we ordered on line grocery on Wednesday and the only pickup date available was on the following Monday. my husband is there pick up between 4:00 and 5:00. he arrived at 4:30 . it is now 5:45 and just got them picked up.
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September 2022 by Felita M.
The People of Walmart are alive and kicking! They were out today....but I digress.....I'm usually not a Walmart shopper (on the regular). Store was actually neat without messes and crap in aisles. Gave three stars 'cuz it took me a hood 10 minutes to find the particular item I came for (folic acid). I literally pulled up the app to even see if they sold it. And there was no one around to ask. Otherwise, would have given the store four stars. Entered and exited the store and the greeter welcomed me upon entry and told me to have a great day when I left.
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July 2022 by Gage M.
Though you cannot expect much from a grocery store other then finding your items and that's all, this store is actually really good, at least for my convenience, most if not all things are all in stock for what I need, prices are very affordable and especially matters a lot for recent times, the store seems mostly clean. It's also being redone as of the time I'm writing this and it looks a lot better then it used to, and many of the employees there are nice, some may have exceptions but for who I've run into or needed help from, they've been very helpful and friendly. Only reason they don't get the full 5 is slow af checkout lines, even self checkout is sometimes slow unless the you go in before 10 or 11 AM, even the afternoon or past 9 pm can still be slow because they close most of the self checkout lines and it piles up a line of people waiting, had to wait like 5 mins to get to a checkout register at 10:20 pm one night in self checkout.
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March 2022 by Medaly G.
I've shopped at this walmart many times, they always have most of the things I need and am even surprised at times when I doubt they'll have something and they do. the place looks pretty run down although spacious is not in the best shape. the bathrooms are almost always messed up and the cashier registers are always crowded. i'm glad they implemented self check-out tho that was a real time saver. overall will continue to shop here at times.
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January 2022 by Michael S.
It's a Supercenter, meaning more space, more merchandise, more services. It's also off an interstate, making the auto center convenient for those sudden and pesky auto needs--like flat tire repair. The auto center was quick, patching a tire and getting us back on the road in about an hour on a very busy Saturday afternoon. However, it earned demerits for not having a comfortable waiting area. In front of the store we did find refuge in a not so busy Subway shop for the price of a drink. That mostly got us out of Walmart's noise and traffic.
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December 2021 by F5 T.
Waisted hella timeMake sure If you take your car for repairs or you leave it and go home they will take Hella hours
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December 2021 by Vicki C.
Awful- took my gift card or I'll say stole it. Long story but I've tried every avenue without a response
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October 2021 by Deb P.
The only time I dare visit Walmart is before nine in the morning. Visiting early does not eliminate the filthy carts in this store and the sticky dirty floors. Covid is not the only thing one could catch in this particular store. I think those unfortunate enough to shop here might catch cooties too.
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September 2021 by tamia h.
THIS FAT A$$ white lady named marsha is very racists and accused me and my friends of color of skip scanning , I will be reporting her TO CORPORATE AND COME UP THERE AND FIND HER & whoop her a$$ like she stole something thank you
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July 2021 by JanCarlo L.
Can y'all have your mechanic casheers keep the line in order when people are tryna check out. I just say a man and a lady Skip the line infront of me and they attended them when I had to wait in line 20+ minutes it's just annoying and unprofessional.
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July 2021 by Jean S.
Don't go to get a COVID shot on a Saturday after you've called to confirm the time frame the will make up a reason they cant give one even though you were told shots were until 7p. While a Middle aged fsle Pharmacy worker gets ugly about having people need scripts filled and speaks loud enough for customers to hear you close at 7 and even though it's not she cant be bothered. A third of Missouri is not Vaccinated and now this is a oeice of the problem. I was just trying to get my daughter vaccinated but Walmart in Lee's Summit has too many excuses why she can't. Thsnks fo you concern for our children!