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March 2024 by jacob bingham
It was a fast easy experience with good costumer care
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March 2024 by Per Haps
Walked in .. line was out the door .. the place itself is small and 12 people smashed inside. Getting fallout vibes there.
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February 2024 by Lisa Clow
Always helpful with finishing up taping box for me, also all employees are so kind and helpful to all, especially senior citizen like myself.
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December 2023 by Richard Easley
when I entered the store the two girls behind the counter acted as if they did not care if I was there are not. They looked and acted very unprofessional. I would try to go to anyplace else but that store.
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December 2023 by Greg noway
Tried, and tried to reach a human but only got the no help ignorant computer voice.
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October 2023 by Elizabeth G. Howard
So efficient and every time I go there everyone is so nice!
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October 2023 by Christopher McKinzie
Everyone there is very nice and good at their job. Wait times are minimal
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October 2023 by David Bruno
Staff are always friendly and quick to assist. Plus, it is great to have a street address where we can receive mail and packages. Keep up the great work!
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August 2023 by Alden
It's a ups store, I mail packages from here (mostly returns or RMAs)
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July 2023 by Kelsey Reynolds
Voicemail full, couldn't call before wasting a trip looking for notary services. Automated menus say notary available until 4pm, they're gone by 330 on a Friday and not back till Monday. Super helpful so I went to the Belton location to get what I needed.
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June 2023 by Kristin Hale
Kacee went above and beyond to make sure that our mistake was rectified. My mom accidently gave an envelope for a Verizon phone claim as an Amazon return, not realizing what she was doing. Kacee took the time search for the items before realizing a truck had already picked them up.She then asked for the driver to return so she could continue searching. She ultimately found the mistaken item and scanned it appropriately. She saved the day! Thank you, Kacee!!
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May 2023 by GiddyUp Rescue
The manager was really nice & refunded the difference & even offered to cut the PKG down as the size they used made the price $100 more .They told me $35 to $40 to pack an antique doll to ship to Thailand. I left it there for that price to pack. Went back to get it and charged me $55.55 and told me I couldn't have the doll unless I paid it. They did not say this is just an estimate. How do you charge that much more? What if I didn't have the extra $$. Plus they put it it a lot longer box so now my shipping cost is even more too. I'm out about $100 because of them. Never use them again.
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February 2023 by j metzger
I payed for 1000 dollar insurance on a package and I requiered a signiture . However I guess its My bad I was unaware any signiture would do. I was under the impression the person I sent the package to was to sign for it . Or why else would I insure it and ask for signiture . expensive lesson.Thanks UPS.
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December 2022 by James Poe
The way customer service should be, very courteous, knowledgeable, and very fast service.
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October 2022 by Piper Konrad Welch
Staff and management at this store are so helpful- they truly go above and beyond.
