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April 2024 by Don Clements
I have outfitted two trucks here and would go back again.
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March 2024 by Tommy G
My initial rating was 5 stars, but as of today, I have discovered that I was misled in multiple ways.I have spent thousands of dollars at this location having multiple items and multiple vehicles sprayed. The most recent, was an off-road van, which I had the interior, exterior, bumpers, grille, and back door panels sprayed (extremely expensive). For the van exterior, I was told the entire exterior coating would be color matched to the color I select. I was led to believe that it was.However today, following a car wash, I discovered that the exterior coating IS NOT the color I selected. Instead, they used regular black LineX, and then sprayed paint over the top. This ends up being the same as regular car paint, and actually is far less reliable that car paint (i.e. came off in the car wash after three years). Additionally, there was a portion that peeled off immediately after the spray was completed, and they were supposed to warranty that, but said they never did.DO NOT let them spray the exterior of your vehicle! They don't warranty it for life like they do other things, because they know it will fail (see text messages).I'm heartbroken because my custom built amazing vehicle is essentially ruined, as I see no way of fixing what was done. I can recoup my fees with an attorney, but I still can't replace my vehicle. This is a horrible thing that has been done.(sorry the screenshots are out of order, not sure why it uploads that way).***Edit: Well my review (above) was professional and honest, and I see the owner has responded and was COMPLETELY dishonest. They actually encouraged the full vehicle coating ( I have emails and texts), showed me several of their vehicles (including a fully coated black Ford Ranger) and touted how everlasting and durable the coating it was. They have now done a complete 180 it seems, and are now blatantly lying, which is disgusting and very disappointing. It's one thing to mess up and try to correct a color mistake without telling the customer, but it's another thing entirely to flat out lie after the fact to try and save face. This has nothing to do with driving through brush, never have and I have no scratches at all. The LineX itself is intact. The issue is, they messed up the initial color and tried to hide it by spraying regular auto paint over the top.... So the paint is now coming off in the carwash and the darker (wrong color) LineX is showing through.I would avoid this place - I'm seeing now that I was foolde.... They are completely dishonest, so I'm becoming less surprised at my experience.
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March 2024 by Trayvis Hampton
Great customer service
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February 2024 by Jim Defraties
Seemed a little pricey but what is not these days for quality.
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October 2023 by Adam Martin
So my wife and I run a small business and we called this company asking for help with ladder racks on our truck. Bryce the lead installer told us that they could do it that the ladder racks they use are great and they put their name behind them…. Well while there putting the ladder rack in my truck it’s breaking and they blame it on the manufacturer and then when I get upset because Bryce’s professional opinion is wrong he then starts to act like he’s going to fight me over it. When I tell the owner about the problem he takes no accountability and begins to defend his over worked and aggressive employees behavior.We will never use this company again and plan to tell all our subcontractors to not use this company either.Customer service is horrible and the owner has horrible energy and attitude. I was wanting to spend money in there and they acted like they didn’t care.Go somewhere else, Bryce will mess up your truck.
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September 2023 by Mike or Renée Alcott
I would like to thank Truck Works South for their superior efforts in finally getting the MX-4 tonneau cover from BAKFlip installed on my truck. The first one they installed had manufacturing defects. They noticed them as it was installed and explained they would order the repair parts and get it fixed. After replacing one part the cover still didn’t work correctly. It took some effort but after several communications with BAKFlip, they were able to procure a replacement top and get it installed. It took about 4 months but throughout the ordeal they have been in constant communication with me. I never once doubted their efforts to make it correct. They also installed a Line-X spray in bed liner. That went perfect. I highly recommend Truck Works South for anything you may want for your truck. Thanks again.
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April 2023 by Jason Forrest
Walked in and asked for a tonneau cover for a road trip. Said I need it tomorrow. They promised and delivered. In these times of shortages and delays, it was awesome to get what I asked for and on time. Definitely recommend.
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September 2022 by Shawn Perkins
The staff was great from the time I walked in the door until I left. Had a bed extender installed. After if was done the tech showed me how to use it. The job was completed fast and to my satisfaction. Went back for more work on 2 SEP and they didn’t disappoint. Had our running boards sprayed and they look marvelous.
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September 2022 by Andrew Perl
They helped me pick the right cover for my truck. They also did a nice job installing it!
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August 2022 by Bill Mesaeh, Jr
They sprayed a liner in my 2020 Lariat today. Looks great. Had a minor problem w/my tailgate latch after getting home (40 min away), so the owner came by my house to make it right. He fixed the issue it in my driveway. Can't ask for better service than that. Bryce was professional and helpful on the phone as well. I'll definitely be back when I'm ready for more upgrades.
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June 2022 by Josh Ward
Great place to do business with . I purchased an air lift system from them and they installed quickly .
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March 2022 by Ellen Montgomery
This is the BEST family owned business I have ever dealt with. Everyone was so welcoming and friendly. If I didn't understand something they truly broke it down for me and got onto my level for me to understand. As soon as I walked into the door I was welcomed by Bryce the shop manager.. I probably changed my mind 100 times about what kind of Bedcovers I wanted. Bryce had so much patience. I didn't feel rushed at all.I got a bedliner done here and WOW I was impressed by how fast they got it done. It looked great! My husband loves his truck even more now. The other owner, Liz, is a sweetheart! Liz was advertising and promoting to bring in a coat in and you would get a discount off your total price. When I asked her what she does with the coats, she told me she helps out at Toms Mission for the homeless. WOW. I love how she is so involved and interested in helping her community. Also they support First Responders and Veterans. WOW.Like I said above... This place is amazing.They will have a lifetime customer for sure!You want your truck or SUV to look badass.. GO HERE!!!
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December 2021 by Adele James
Good and friendly service and their work is GREAT...
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November 2021 by John Conrad
Very helpful.I wish I could have seen more tonneau cover options and what to look for in a good vs poor cover.I didn't think about asking until I had already left.
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September 2021 by William “Bill” Mesaeh, Jr
They sprayed a liner in my 2020 Lariat today. Looks great. Had a minor problem w/my tailgate latch after getting home (40 min away), so the owner came by my house to make it right. He fixed the issue it in my driveway. Can't ask for better service than that. Bryce was professional and helpful on the phone as well. I'll definitely be back when I'm ready for more upgrades.
