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July 2025 by Nyiah Hopkins
I was told drive up pick up was not available upon arriving.
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July 2025 by Taylor Duffey
Theresa at returns and exchanges is an absolute gem. She went above and beyond to make my son happy on a very sad day. She is the reason I will drive an extra 15 minutes to always come to Lee's Summit Target. Thank you Theresa I will never forget our experience.
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July 2025 by Maddy Klen
Great place for school supplies if ya get there early
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June 2025 by Crystal KAY
Rude workers!!!
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June 2025 by Anissa Price
I’ve always have a great experience shopping at this location
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May 2025 by Brandon Schooling
Amazing to put it simply
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May 2025 by E Cush
I purchased beats headsets for my son today May 29th at 3:14pm at the blue springs location. (Target corporate location)
The left side of the headsets didn’t work once we tested them at track practice. I left mid practice to the Target store up to Lees Summit about 5min away. (Corporate location)
I get into the store show my receipt and explained the item was defective and asked for an exchange. The clerk lady was nice and stated she could help me with that.
Once we get the new headsets and head back to the counter another Target employee who stated she was a store manager Isabell said,” any electronic item purchased the same day at another location couldn’t be exchanged.
I asked her where does it state that in the policy. She couldn’t give me an answer and continued to push back and eventually said she will do it for me this time. I said I don’t need you to do anything for me against the policy show where does it say it in the policy. She said just take care of it and walked away.
The way she spoke to me was condescending and very uncomfortable. The policy specifically states
“We offer exchanges in store on most items based on the return policy window. If an exchange can't be completed, a return and purchase of a new item may be offered within the return policy and return window.
All Apple® & Beats products (including mobile phones) must be returned / exchanged within 14 days.”
I had the receipt, my ID, the physical card I used for the original purchase. I shop here all the time and never had an issue. This is very disappointing knowing target hires people who treat their customers like this who have been shopping here for years.
I’m really just disappointed.
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May 2025 by Pat VanBebber
Always friendly and professional!
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May 2025 by Jessica Bradley
This store has the worst employees. They are rude and unprofessional/ unhelpful. Especially the ones that work at the return desk. Even doing grocery pick up it’s like they are so irritated that they have to bring out your groceries. And they blatantly lie so they don’t have to do their job. We’ve been shopping here on and off for 12 years and it’s only gotten worse. And the store is always a mess
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August 2024 by Meadrica Whigham
I frequent this Target location often because it is near my home. But lately I noticed there have been issues with my “pick up orders” First- I have received several wilted, mushy fruit items and close date dairy items. Second- I notice when I check in, that other cars that have arrived after me get their orders before I do! Today for instance, I had a very small order of 4 things! Every single car that pulled up minutes after me received their items first! When my items finally came out, the young person walked to my car and had on hideous house slippers and didn’t even greet me! How is that dor customer service?!
Worst experience ever and I will not be using order pickup at this location anymore. I will take the time to go into the store myself and get the items myself. Pickup is supposed to be convenient but I felt like my time and money meant absolutely nothing!
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August 2024 by MICKEY JUMPS
dedicated service staff
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July 2024 by Robert Faris
Need to offer all products not just Apple on pick up
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July 2024 by Allie Brownlee
Unfortunately there is no zero star option but that is what this establishment deserves. The workers here do not care for their customers, and had overall horrible customer service. My friend lost her phone inside the store, we went to customer service and the workers there were anything but kind, they barely gave us a second thought and when the manager came, she brushed it off and went on a register. We were inside the store for about an hour waiting, just for some guy to come over and said he had set it on a fridge, and picked it up. We could have saved so much time and hassle if the employees cared a little more. Or if had gotten turned into the desk in the first place. Never coming again, and you shouldn’t either.
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July 2024 by Hailey
No help from employee
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June 2024 by Fran Burnett
I've been a customer at this Target since it opened and have never seen it in the state it was on Sunday, 5/19. Whew...what a mess! There was so much merchandise on the floor in the clothing department that navigating a shopping cart was challenging; I had to move so many things to avoid running over them. My daughter was looking for a swimsuit and commented that there weren't many options. As it turned out, it looked like more than half the stock was in the dressing rooms, in the dressing room area, and on a rack outside of the dressing room waiting to be returned to shelves. In other parts of the store, merchandise was off the hooks/shelves and haphazardly tossed on the bottom shelves. There were many employees about, but they all had scanners and carts filling online orders. It will be a while before we return because the store environment was so messy and chaotic that it was a stressful, unpleasant shopping experience.
