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October 2023 by Sarah G.
I'm not often in Lee's Summit, but I found myself in the neighborhood and needed to pick up a few things at Target so was happy to find this location. This is one of those brand new Targets - the inside is really modern, and you can tell it was designed recently, given how bright and open it is inside. Aside from that it's a pretty standard Target location. You've got a good sized grocery in this one, the typical clothing and electronics areas, and a robust self check out. The only unfortunate moment I had at this one was when I scanned some beef broth only for the machine to tell me I couldn't buy it. Perplexed I asked a cashier for help and it turns out it was a recalled product - although it was an inconvenience, the folks working were really kind and I saw them all heading over to remove all of them from the shelves. I'm guessing that one product had just been recalled for some reason. Overall, probably a good thing the system caught it and I didn't bring it home!
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January 2023 by kgo g.
Worst experience I have ever had. They followed me around the store the whole time thinking I was going to steal something when I can in to buy a drone. They said they didn't have any and I said ok. I had $1500 to spend on a drone. I wasn't here to steal I'm 40 year old white guy. Even after my friend bought stuff you guys were still following me around the store when I didn't even have anything else in my hand. When my friend wanted to buy a phone out of the case after he just pulled out $2000 in cash. She called to have two guys come over to help me and my friend. By the way my friend is disabled from a stroke a couple years ago so it's hard for him to walk. Now the manager is here and I hear the lady talking to other people over their walkie and they are talking about us. This is fucking ridiculous. Even when we just bought a $100 battery and we have the receipt they wanted to acted like he stole it when he bought it no more then 5 mins. Ago. Everyone here should be fired EXpect Tyler. He is the only one that acted and made me fell like what customer should be treated and talk to. May should be fired or learn how to treat people or not work in customer service. Her name was Kelsey but wore a May name tag. No wonder she probably gets a lot of complaints that why she has to wear a different name tag.
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December 2022 by Met W.
Just got back from the Target on Chipman Rd, Lees Summit, MO. Total purchase was $28.28 & gave them 100.00 bill. My fault did not check the cash back, but she shorted us $5. Cash back was 1-$20 bill, 9-$5 dollar bills & 1-$1 bill & .72 in change! should have been 10-$5 dollar bills!! very frustrating!! Guess I learned a lesson to check my change from now on!!!
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January 2022 by Abe M.
Super Target!! It is a super Target. This place is bigger than some of the Walmarts have been to. Has the grocery side, electronics, office, gardening and awesome clothing. Okay okay okay Walmart may have awesome prices. I'm only human sometimes I can't take those long lines. But what I like about Target. The lines move fast. Well faster than Walmart LOL Hell yeah there's a Starbucks in there :)
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March 2021 by David Higgins
Extremely user friendly process as well as outstanding tech support! Also very reasonable pricing! Would recommend to anybody wanting high quality and super fast processes. 100% great facility!
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November 2020 by Christian W.
Seen they had stock of the PS5 for pick up the day after launch. One of first in when the store opened and was told they didn't have any, I stuck around a little to hear a worker say "just tell them we don't have any if they ask" smh. As I'm leaving I see TWO people who came in after me checking out with a PS5. Pathetic.
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June 2020 by Felita M.
Was visiting family for Father's Day and wanted to pick up few items. Didn't want to go to Walmart so we found a Target. Store calls itself a "Super Target"? While supersized, and super clean, availability of shelf stock was super disappointing. Our grandson had just celebrated his 3rd birthday. Wanted to buy some summer clothes for him. Nothing was in stock in his size except overpriced character t-shirts ($7.99 and $8.99 each). Really Target?
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May 2020 by Hugh M.
Employees were very helpful and was very clean, large variety of goods, but a little pricey.
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May 2020 by Stephen N.
On August April 24th, I placed an order with Target for a Thermaltake computer case to be delivered on April 28th. On the 26th, I received an email pushing my delivery date to May 4th. On April 28th, I received an email indicating my delivery would not be delivered until May 5th but that the order had been "shipped". On the morning of May 5th, I checked the UPS shipping number to determine when my package would be delivered, but the UPS status indicated they hadn't even received my package. I called Target and waited on hold for almost 30 minutes before speaking with someone who indicated they would have to transfer me to another department that could help me. I held after the transfer for another 30 minutes before being disconnected. I called the 2nd number back and after holding for 10 minutes, I left my contact information for a call back. After 4 hours, I still had not received a call back. I called the 2nd number again and waited for close to an hour before speaking with a customer service representative. She told me she could refund my money or we could try to determine what had happened to my package. Target had sent me multiple emails indicating the delivery date of my package, and they did not, in fact, have any idea where it was. The only way they had to contact Thermaltake vendor was an email address (I googled and found a number for them the following day.) They sent the company an email and CCed me so I could be made aware of the progress. The following day (May 6th, 12 days after the order had been placed), I called the 2nd number again and was on hold for over an hour. I spoke with a representative who confirmed they'd received an email from Thermaltake the previous evening (I was not included) and the information I'd been provided the previous day was incorrect. Even though Thermaltake could only say they'd look into it, Target's policy was to not provide any kind of refund until 48 hours after the anticipated delivery date (a date they apparently just made up). I would have to wait until Friday, call and be on hold for another hour (at least) just so I could get my refund. I originally encouraged not ordering anything from Target or buying anything from Thermaltake, but as a result of this experience, I strongly recommend not doing business with either of these companies. Target has already taken my money and refuses to refund it even after they've confirmed the product I ordered hasn't even been shipped from the manufacturer. Thermaltake has a telephone number, but no one answers it and no one returns calls. It's unfortunate that there seems to be no concern for the well being of the customer. All for less than $200.
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March 2020 by Steve B.
This place sucks! It's Saturday, the place is packed and out of 14 check out stands they have one open. Unreal what horrible managemebt
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August 2019 by Rik C.
This target is a "super store" but it never has anything!! The dollar spot is always empty and picked over. It makes me so angry to see stuff online and then go to the store and there is nothing.
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January 2019 by Amy C.
Ever since this store has been renovated they've been out of stock of so many items! 14 aisles and usually only 2-3 open with the slowest cashiers on the planet. I avoid this place at all cost now.
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December 2018 by K C.
Worst Target I've ever been to. Shelves are always empty and items never in stock that are advertised as being IN stock on the Target app. #frustrating
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August 2018 by Natalie F.
Worst Target ever. Lots of empty shelves. Pallets full of merchandise just sitting in the way. Abandoned carts all over the store also sitting in the way. Store associates no where. Only two checkout lanes open with long lines. Self checkout had a long line as well. The card reader was broken. Never shopping here again.
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June 2018 by Amanda S.
Good clean store but I'm so tired of them being out of exactly what I went there for. Do yourself a favor and don't become too fond of any of their food items. They'll just "run out" for a month and then never stock it again. Eat Smart Avocado Ranch salad kit is the most recent disappointment. Blueberry granola bars, medium cheddar cheese sticks, Aquafina sparkling water, banana applesauce packets, and more are no longer available apparently.