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February 2024 by Sammy Nasr
What an outstanding experience. My wife and I visited several places and without a doubt we had the best experience at this location. We visited a couple of times before actually purchasing and never experienced any type of pressure from our sales rep Mandy. Even AFTER the sale, I called numerous times with questions and EVERY time, received excellent service from both Mandy, as well as the store manager. I will absolutely be referring all of my friends and family to this location!
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December 2023 by Sheila Breon
Staff is very friendly and professional. Came home with new pillows that I love!
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November 2023 by Michael Young
Mandy did an absolutely amazing job listening for our needs and then offering options that might best solve our challenges. She gave us a variety of options and the only pressure that we received was to make the right decision for us. We haven’t yet received our order but we are beyond confident that we made the right decision with Mandy’s assistance. Did I mention that you should go by and visit with Mandy? Well you should…because we couldn’t recommend her more!!
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October 2023 by Pam Harris
The salesman was very helpful and knowledgeable in helping us find the right comforter and pillow
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August 2023 by Mary Riehle
This was a great experience and very good salesperson.
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June 2023 by Brent Amos
No pressure sales, staff was very knowledgeable. A+ experience.
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April 2023 by Proofer
Sleep Number mattresses are excellent. And the customer service is excellent -- from Michael in sales -- to the delivery guys. Everyone was professional but not stuffy. or overbearing.As for sleep, I slept straight through the night for the first time in months! You can adjust your desired firmness and the bed will still adjust to your pressure points to give you the best sleep possible.These mattresses aren't cheap, but they are well worth every penny. I wake up well rested, alert, and pain-free! No neck, back, o shoulder pain That alone is well worth it!After several buying pillows on own from various retailers, I bought one from Sleep Number. It's perfect! Michael was very helpful. in my selecting the prefect pillow. I also like their 100-day return policy, -- just in case. I'm keeping everything!The Sleep Number Store is my go-to place for sleep items: They offer the best in customer care and the best mattresses and pillows on the planet.If you value a good night's sleep, The Sleep Number Store is the place to go! Tell them Carole H. sent you!
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March 2023 by Ashley Farrell
Leonard and Michael were very knowledgable and helpful in making sure we found the right bed for us, not just for upselling a product. They were not pushy at all and answered all of our questions. Thank you for a great shopping experience!
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August 2022 by Jessica Tomlin
This store was such a great help in making our decision. We came in on a Saturday and Michael the store Manager was great. Very informative, non-pushy. In fact the whole team was great! Would definitely recommend this store.
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January 2022 by Judy Carnahan
Michael was very knowledgeable and helpful. He made my decision making process much easier and has the best interest of his clients in mind when showing the various products.
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September 2021 by Rick Kitchell
Michael at the Lee’s Summit store was the absolute epitome of perfect customer service. He was polite, welcoming, Not at all pushy and took all the time we needed to explain everything to us so that we made the best possible decision for our new bed.He was extremely knowledgeable about all of the product offerings and made us feel very comfortable about the choices that we made.I hate going into furniture stores because of having to deal with salesmen who have no idea what they’re actually doing. Micheal was the absolute opposite and did a spectacular job. Cannot recommend him enough and if sleep number had a guy like him at every store- every human on the planet would own one.
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August 2021 by Dianne DeCamp
Our Salesman did an awesome job. Told us all the facts about several different beds, let us try them out and offered other products like sheets and mattress cover which we bought. Our only negative experience is having to wait almost a month for our new bed. We're sleeping on an air mattress until it comes.
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August 2021 by E.J. McKernan IV
Great help. No pressure.
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July 2021 by Kathy McKernan
Very helpful and knowledgeable. Our salesperson was not pushy at all.
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June 2021 by Cheryl Rose
We received great customer service from Michael C. at the Lee's Summit store. He was very helpful and explained how the beds worked. It was a great experience and we purchased a bed.
