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June 2018 by NinjaMaster 4624
Called for appointment for an estimate ! End up moved my appointment to another day...after that didn't show up....no call ...I called back , they said the installer took another job...â€sorry we have to cancel you...â€. :( at least call me if you cannot keep your appointment... sad:(...NOT RECOMMENDED.... wasting time 👎 👎 👎 👎 👎
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June 2018 by G Hull
Great new service. A great addition to a complete line of appliances.
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January 2018 by Mary Minden
I would NOT recommend Sears of Lee's Summit. We purchased a washer & dryer from Sears in Lee's Summit December 5, 2017. The female sales person was not very personable & that should have given us pause but we like dummies chose to go ahead! Appliances were delivered December 16, 2017. The dryer started making intermittent noises around January 10. We weren't sure what to make of it. Called for service to come out & a very nice gentleman came out today, January 26, 2018. The dryer drum is warped & the rollers, 4 sets, are likely ruined. 41 days after delivery- the Lee's Summit store washes their hands of the situation. No responsibility - never even was allowed to speak directly to the store manager! They sold us a defective appliance & they are pushing it back to Kenmore! Kenmore says their warranty requires the dryer to be repaired & with the repair the warranty resets but don't use the dryer - for two weeks until it's repaired but continue to make payments if you are on a payment plan!!!! I would NOT recommend the Sears In Lee's Summit, MO nor would I recommend Kenmore appliances. It's really sad because Kenmore was once considered to be a very reputable brand with quality products & customer service. Anyone else wonder why Sears is hurting? Now WE know.
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December 2017 by Ian Roscoe
Very helpful staff. Found a spectacular deal in addition to what I actually came to buy. Also one of the few sears stores left so that's nice.
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December 2017 by Ken Suttle
Good inventory...pleasant employees...convenient locstion.
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December 2017 by David Blakley
The sale rep and manager gave superior service.
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August 2017 by Angie Lovelace
Very nice salespeople here. they will spend time with you and make sure you get what ypu want and need. i like that it isnt owned by a big company but a local business.
