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“Krystal was very helpful in getting passports for my family of 4! She was very knowledgeable and friendly and able to get our applications, payment, and photos completed efficiently.I think the biggest thing for anyone getting a passport, is making sure you are bringing all required documents to ensure a smooth process (similar to the DMV).”
9AM - 12PM 1:30 - 4:30PM
604 Walnut St Ste A, Greenwood
Post Offices
“I would like to thank Greg for his service and going above and beyond his duties doesn't even feel like enough of a recognition for all that he did for me today!”
“One of the employees here at this location named Penny is really nice and great at her job. It's always pleasant to deal with her. Shes good at her job and is always so friendly. Love going here and having her assist me. Keep up the good work Penny. You are awesome!!”
“The few times I've gone into this post office I've had good service from the same lady each time. I have mailed a few large envelopes and small bubblers for my Grandpa and she was helpful in letting me know how my envelopes needed to be sealed in the future so they wouldn't get ripped by the machines (you need to tape down the flap vs using the brad pin). She also let me know how I could ship one of my packages cheaper through media mail vs. first class or priority. As for my mail, it is always on time and in my box usually around noon or one. I've not had any issues with mail not being delivered to my box and my postal worker often goes above and beyond in making sure packages to big for the box after safely tucked into the porch. When I have ordered live aquatic plants and fish she had even made sure they were safely in my cool garage (if it was open) or in a shady spot on the porch. All and all pretty happy with my service.”
“The postal lady or clerk #33 was friendly happy and was very enjoyable to watch with others. This world has been very hard and I got to see how kind and wonderful she was. I'm usually the one lending a helping hand and I got to receive kindness from her today and it really touched my heart to see kind and helping each other out in times of need and I want to thank her and make sure to give a kind hand to her when I can she showed me that there are great people still in this world. Thank you for extending your hand. God bless you and you have made my day so wonderful. She's a one of a kind.”
“We spent about 10 minutes in line, but only two staff working the counter and they had some customers with unusual situations who were getting nasty with the clerks. The clerks were very professional in dealing with the unhappy customers and did a great job of assisting us with our minor service.”
“I recently moved from Raytown to the Northland. While I had arranged for my mail to be forwarded, my brother shipped a birthday present to my former address by mistake. After speaking with the new tenants, I believed the package to have been lost or stolen. I went to the Raytown Post Office to confirm. To my surprise and delight, Kyle—the most amazing mail carrier in the land—took the initiative to collect the package from the mailbox and return it to the post office. Thanks to him—and to Taylor who tracked down the package minutes before five and arranged for it to be forwarded—my brother’s gift will soon arrive at my new home. I’m so grateful!”
“For our passport appointment, Patricia was so helpful and efficient. She even called us before our appointment to communicate the photo services were not working and make sure we had all of our documents ready. It was a wonderful experience! Thank you, Patricia!”
“Rodney was working the counter for an appointment I had. They were able to get me in and out quicker than I thought and made a process I thought would be painful very simple and easy. Thank you Rodney!”
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“Best Post Office experience ever! I had a mass mailing of 200+ items that was rudely turned away at another PO. The NE Rice team helped me problem-solve, and working together we had it done within an hour. I experienced nothing but positive attitudes and hardworking collaboration from this staff.”