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February 2024 by Christi Hornick
If I could rate zero stars I would. Understaffed and incompetent. No one should have to wait in the check out line for 40 minutes at an establishment like this.
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February 2024 by Mack Family
Didn't have what I needed for super bowl party
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December 2023 by Agelessorca
Did not honor their curbside pickup
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November 2023 by Kathy Wallace
They have some cool stuff but so overpriced
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October 2023 by Rob Behler
A great place to buy baloons. Very reliable for having your order ready to go.
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October 2023 by First Street Software.
It has what I needed at the time. The price was right as well.?
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September 2023 by L Seabolt
Absolutely horrendous experience at the Lees Summit, MO store. My daughter was accused by a manager of breaking a display and then repeatedly harassed by her saying things like “look what you did!” “You broke it!” “You know, this isn’t your playground” and when my daughter offered an apology the lady said “Sorry isn’t going to fix it, is it?” “Sorry doesn’t help.” My daughter was so upset she no longer wanted to shop for her birthday decorations and asked if we could leave the store, so we did. On our way out the door the manager lady called after me to tell me that my daughter broke the display and that I’ve done a bad job with her. The display is a big balloon that looks exactly the same as it did when we walked in the store. I am still in shock that this happened.
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September 2023 by Lora Seabolt
Absolutely horrendous experience at the Lees Summit, MO store. My daughter was accused by a manager of breaking a display and then repeatedly harassed by her saying things like “look what you did!” “You broke it!” “You know, this isn’t your playground” and when my daughter offered an apology the lady said “Sorry isn’t going to fix it, is it?” “Sorry doesn’t help.” My daughter was so upset she no longer wanted to shop for her birthday decorations and asked if we could leave the store, so we did. On our way out the door the manager lady called after me to tell me that my daughter broke the display and that I’ve done a bad job with her. The display is a big balloon that looks exactly the same as it did when we walked in the store. I am still in shock that this happened.
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June 2023 by Chanickqwa Griffin
Not sure if it was just due to being out of season but there were VERY LITTLE costumes and display and the staff wasn't very friendly when I asked them about costumes or fitting rooms. I probably will drive the extra bit more to go to the one I used to live by. ??♀️
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May 2023 by Nicole Brown
Customer service at this location is horrible. We waited for an incredibly long time to be checked out. They were running one register in the middle section. We had to ask where to be checked out when the cashier informed us she was helping someone else who was still shopping. So we waited for her to finish up and come back to the register. There ended up being 6 people behind us, just waiting, while one employee checked out the customer who was getting a large order and another employee messed with balloons. She stopped to ask if anyone had a balloon order and helped that person but didn’t volunteer to check anyone out and went back to popping old balloons while the line got larger and we stood around. A manager finally came out but she fiddled with registrar tape and then opened a register to help the people behind us. What I thought would be a quick in and out for some party supplies ended up being a frustrating experience. The next time I need something I’ll just stick to Walmart.
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April 2023 by Beth
Didn't know where to go had even know where they were cashing out at. Should have gone somewhere else.
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March 2023 by Asia E.
I needed to pick up balloons for a memorial service. I contacted the store and was instructed the best method to order was online. Chris did an excellent job of handling my order and helping me get to the service on time. Curbside delivery was flawless and I have no complaints. Excellent experience and will definitely return in the future!
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March 2023 by Angela Davis
The staff was helpful with getting me my order. I ordered online and picked it up with no problems. I will definitely be back for other things.
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March 2023 by Christine Jones
Always have everything I need at the last minute. Definitely a party saver!!
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February 2023 by Asia H.
I needed to pick up balloons for a memorial service. I contacted the store and was instructed the best method to order was online. Chris did an excellent job of handling my order and helping me get to the service on time. Curbside delivery was flawless and I have no complaints. Excellent experience and will definitely return in the future!
