“We talked and got things worked out, so my new head liner should be on its way tomorrow. Getting old sucks and loosing you eye sight one disadvantage hard to read small print, hearing going to go next. Thanks Goodspeed all is good at this end.”
“On March 4, 2025, I went to Old Navy in Lee Summit,MO.
Omg, Holly, customer service skills was off the change. She was so polite and very professional. We were talking and she made suggestions on things that I had purchased for my grandchildren. I was so impressed that I told her that I don't see this kind of customer services in young people like her.
I couldn't help myself, I really like her.
I even told her manager that she's was the best. When you have this skills dealing with the public is a plus.
This young lady will go far.
Her skills were natural.
I give her a 20 out of 10.
Holly, you're the best and keep smiling.
We need more people like Holly.
A satisfied customer.”
“My mom and I had the best shopping experience with Chris. He was so patient helping me find my sizes and clothes I loved. If I didn’t love something, he would help me look until I found something I was comfortable in. I placed an online order for a size that wasn’t in store. I was accidentally sent the wrong thing and he went WAY above and beyond to fix it on a Sunday at closing time. I will absolutely shop with him again because I have a hard time styling clothes and he’s so helpful and fun to be around.”
“Landon was above and beyond with experience at this location went to different location and felt like I wasn’t welcome. He made sure I was taken care of while giving honest opinion of my picks.”
“I don't know what locations some of these other people have shopped in, but no other h&m is as nice and clean as this one. The staff is always friendly, and the clothing is always in order.”
“4 stars for the franchise, 5 stars for the staff. The selection is what it is, but I have yet to have a negative experience at this location & the bathrooms are typically clean (very important detail ?).”