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May 2024 by Max DeMint
They were excellent through all stages of the repair and I am shouting out Lauren, Kim, and Tim!
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May 2024 by Kevin Wright
Why are you so rude and demanding on the phone lady?? Sheesh, I guess I’ll go elsewhere like you told me to.
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May 2024 by Justin Meyer
They do amazing work and take care of you with any issues that may arise!
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May 2024 by R O
Needed my truck repaired after a small collision and chose Mccarthy to do the work. I was told it would take about 2 1/2 weeks due to OEM parts availability as a result of the GM strike. Well, exactly 2 1/2 weeks later , my truck was done!! They did a very good job restoring my truck to it's original condition. However, as I was driving home, I noticed some stains on my seat, that I know were not there prior to dropping off my truck. I went back to the dealership and contacted Caleb, the service rep. He immediately took my truck to the detail department and had the seat cleaned. The next day, I noticed that the stains were still there and went back to the dealership. The service manager was present and took my truck back to detail to have the seat cleaned again. The stains never came out. Contacted Caleb again and was told they would order a new seat cover. Waiting to hear back from them. I will try and update this review once the seat cover has been replaced. Mccarthy would have gotten 5 stars if the bodyshop would have been a little more careful while doing the work.
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March 2024 by david creasy
Very friendly, kept me updated on the progress and finishing very quick with a quality finish.
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March 2024 by Arianna Middlebrook
Lauren is amazing!!! The BEST communication & customer service I’ve ever had at any car place. Definitely recommend you to use them for any repairs you have for your car. They did an impeccable job!
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January 2024 by Jennifer Young
Great overall experience from start to finish! Will not only use this collision center again for any future work, but will recommend to all friends and family.
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December 2023 by Justin Young (HalfYoung)
Had brought my car in October 18th for a deer accident, which I was promptly told that they "were itchin for something to work on". The first week or so of updates texts seemed to show nice progress. I got a text saying my car was ready for paint by October 27th, but then told on November 1st that a new hood arrived damaged, the due date got postponed until the 15th of November. which pulled me out of my rental car agreement. When I asked to speak to a manager about a possible assistance for either a loaner or rental they said the "manager would call me", as of the 22nd of November he has yet to call me. car was still in line for paint as of November 15th with no updates. November 20th i had to call because there was no update on painting and we were getting close to thanksgiving, they said it was at assembly but gave no updates on if it was assembled until i called on Wednesday morning which they said it was going through post diagnostics, and when i called at noon on 11/22 they said it was in clean up and test driving/quality control and i should be able to have it by that evening. I requested to speak to a manager AGAIN and was told they would leave a note. I am writing this on the day before thanksgiving, with no update on if the care was finished and ready for pickup and no manager has called me. I will update this accordingly but for now i cannot suggest this to take a car to, and if the painting of the car has dirt under it like the last time I took my car there i might not see my car until January at this rate. UPDATE: i received a call the day after thanksgiving from the manager Tim and he helped resolve the issue as best we could, i got my car that same day and we noticed a few issues with the hood and the fender not being flush or fully aligned, the offered for me to bring it back in on Monday to get it fixed, i brought it back in and they were able to get the hood aligned but apparently because they are after market and not OEM parts they will not be able to be flush.
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November 2023 by Cathy Benson
WOW! McCarthy made my car look better than new! Thank you for going above and beyond for me. I loved being able to turn my rental in to you instead of juggling returning it and picking up my car at the same time. Loved your friendly and competent staff so much. If I need a collision center again, it will be McCarthy.
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November 2023 by Kelly Nicolaisen
Professional and thoughtful customer service. Quality work. Kind people. Honest, transparent mechanics.Services: Auto body & trim repair
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November 2023 by Rhiannon
I cannot say enough positive things about Tim, he was great to deal with!
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October 2023 by Jonathan CATES
Ross Evens was awesome while dealing with the warranty company so I could get a new transmission
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September 2023 by Jennifer Spears
They were wonderful, excellent and timely!Service: Auto body & trim repair
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September 2023 by Donna Fitch
Outstanding customer service and support. Danny and team handled my Jeep Cherokee damage with perfect precision. Keep in contact with progress and appreciate the finished product. Professionalism and great quality service.Service: Auto body & trim repair
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September 2023 by Gabe Arnold
This place is great, they dedicate to the issue and take care of business! I know my car is always in good hands when I take my vehicle to McCarthy.Service: Auto body & trim repair
