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February 2024 by Michelle Kleeberger
Randy owns the store-this is one of the best shops I’ve ever been to. Randy is very smart and gets your car fixed right, and he is very honest, putting the customer first. I highly recommend this place!
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November 2023 by Janel Schick
They are so friendly, and always take such pride in their work! I would highly recommend them!
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June 2023 by Virginia Wainwright
One of THE WORST custom service experiences of my LIFE! I do NOT suggest going in here by yourself if you’re a female!
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May 2023 by Stacie Tindle
They are awesome! From the interaction of the initial phone call it’s a great experience! They qualify what I need, tell me an idea of how long it will take and the investment. Then they update me as they go, let me know if it will be more, and why…or they let me know they were able to do it for less because there wasn’t a bigger issue. These guys are great! I feel very taken care of at this shop.
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May 2023 by Joshua Stump
Real nice helpful staff a bit pricey but they all are very helpful manager
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March 2023 by Jennifer Sanders
Normally I would never give a small business a bad review. But $45 for a tire repair? Absolutely ridiculous. Beware if you go to this place you will pay way more than you're supposed to anywhere else.
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September 2022 by Joe G.
Had car repair needed, decided to try a local business. They took care of the issue, brakes and starter replacement while I sat in their waiting room. The cost was about average and I've not had any issues with the repair.
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September 2022 by Michael Good
Trust Randy and this shop 100% Have had multiple repairs/inspections here and have no complaints. Great customer service and communication throughout. Gave me options when available and the price was right.Edit: After looking through other reviews it is safe to say you can ignore any negative reviews. The 5 stars far outweigh any other rating.
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September 2022 by Sue C.
I am from out of town so had no idea where to look for an oil changes. Called and got an appointment the next day. The gentleman who answered the phone was very pleasant. I was in and out in about and hour and am very pleased with the work.
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August 2022 by Bob “KC_Outsider” Stephens
Top notch service. Randy took immediate care of me without an appointment.
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August 2022 by Dustin S.
I showed up to an appointment I thought I had there. I was incorrect and had an appointment at another shop. Randy and his staff took total care of me with a smile. Most places would've just sent me on my way. They bent over backwards to get my vehicle taken care of and I was out in less than 20 minutes. Any issues I have with a vehicle moving forward I will definitely make this my first stop. Good people and good customer service is hard to come by these days. This group cares and it shows.
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June 2022 by Michelle lane
They're very nice people but they are VERY expensive. $522 for pads and rotors. My fault for not specifically requesting the quote before they installed the breaks.$119 to flush brake fluid. Yikes.
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May 2022 by Sam Kingsley
Didn't use their services, but they were polite and let me use their restroom when I really needed it.
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May 2022 by Cynthi
I had my car dropped off after hours on the weekend, the tow driver put my keys in the night drop. I had broken down on the side of the road late Friday night, and had the car towed on Saturday afternoon. Randy called me first thing Monday morning and I explained what happened, they had my car fixed and ready to go before noon the same day. Excellent service! They didn't overcharge me, and even let me know my brakes needed to be replaced soon, so I went ahead and had them do that too. I've been bringing my car to Randy at Total Auto Care since I've had it, maybe 3 years, I'm never disappointed with the service or the cost.
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April 2022 by Mark Spencer
March 25 20221 week ago today, Randy and the Team from Lees Summit Total saved the day. I was trying to get out of town for a weeks worth of Spring break and car would not start. I replaced the battery, then alternator, still won’t start. Called Randy and they were able to get my truck in and replaced the starter in less than 2 hours. Awesome work fellas. 5 out of 5 appreciate you guys.April 5 2022Once again, Randy and the team saved the day. For all your local mechanic work, I recommend you give them a call. 5 out of 5 again appreciate you guys. Support your local businesses.
