-
April 2023 by Rich Robbins
First off the closed my account without notice, drove and hour to make a deposit not knowing they did this. But before all that they always ask if I wanted my deposit amount receipt .. Of course or text because the drive thru is so slow. 10 minutes to make a deposit is crazy. Beware its horrible plain and simple .
-
February 2022 by Megan Day
DO NOT BANK HERE! CROOKS!! I have been cashing checks from a very long time account holder at this bank for YEARS. All the sudden they want to charge a FEE because I don’t have an account to cash a check that my bank won’t accept. First it was 2 dollars to cash it, then 2.75. Zero consistency! Not to mention, they charge a fee for the check he writes also! RIDICULOUS! Not to mention, manager took almost 15 minutes just to cash the checks. TERRIBLE TERRIBLE TERRIBLE!!
-
October 2021 by Harmon
This place is dope
-
September 2020 by Chad Jansen
Lead Bank gave me a very competitive rate on my boat loan. Their customer service has been excellent. I will definitely do business with this bank again.
-
July 2020 by Tyler Enders
Regularly interact with the Lead Bank team for small business banking - from address changes to debit card questions to fraud alerts. It's great talking directly to friendly, knowledgeable staff who can assist immediately.
-
May 2020 by christopher peterson
So let me give you the down and dirty about lead bank. I’m not a member and 10 minutes at the bank told me all I need to know. 1. Both associates I talked to had no idea what an ACH debit withdrawal was.2. Paperwork is for business only and they don’t have separate forms for personal banking even though they offer personal banking. Both associate could not explain what I did, or did not need to fill out.3. When opening my account they couldn’t pull money from my current bank and asked if I had cash on me to open the account.4. The overall attitude of both tellers was that of inconvenience and the excuse for everything was “we’re going through a pandemic”Really? A pandemic is why you don’t have proper forms or know how to open a new checking account?This bank is literally 2 minutes from my house and I won’t be using them since they can’t be bothered to create proper forms, train their representative on how to open new accounts and don’t seem to do anything in the virtual world. Terrible.
-
November 2019 by Essence Montgomery
Great employees! Top notch service! So glad I started my business account with this financial institution. And, they go above and beyond to support their business owners.
-
October 2018 by Marie P.
Excellent customer service. I am a customer at the Lee's summit branch. EVERYONE is so friendly and helpful whether it be in person or on the phone. I am disabled and cannot always get out to the branch.I spoke with Kimberly today. Every experience with Lead Bank is great. M. Carmel Perez. KCMO
-
September 2018 by Cheyanne Thoman Reed
A great Bank and I believe you’ll have a pretty awesome experience!
-
September 2018 by Marie Perez
After a terrible experience at another bank...Lead Bank was a breath of fresh air. Their customer service is excellent. I go to the branch in Lee's Summit. The people that work there are friendly and accommodating. I am pleased and look forward to exploring more of what this bank has to offer. Thanks so much!
